---
title: "Information, Advice and Guidance Service"
ocid: "ocds-h6vhtk-037712"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-037712"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-037712.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-037712.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "ISLE OF WIGHT COUNCIL"
published: "2023-08-18"
---

# Information, Advice and Guidance Service

Buyer: ISLE OF WIGHT COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-037712

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-037712)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-037712.json)

## Summary

The Isle of Wight Council has completed the procurement process for an "Information, Advice and Guidance Service" in the health and social work services category. The contract, valued at £919,320 GBP, was awarded to Citizens Advice Isle of Wight. The contract period is from 1st July 2023 to 30th June 2026, with an option to extend for up to an additional 24 months. The procurement method was an open procedure, and the buying organisation is the Isle of Wight Council located in Newport, United Kingdom.

This tender provides an opportunity for businesses in the guidance and counseling services sector to compete for a valuable contract that focuses on promoting well-being and supporting individuals in various aspects of life. SMEs with expertise in information, advice, and guidance services would be well-suited to participate. The contract duration and potential extension offer a stable revenue stream for the winning supplier, with quality being the primary award criterion emphasised by the Isle of Wight Council.

## Notice

The Isle of Wight Council ("the Authority") invites Tenders from suitably qualified suppliers ("Potential Suppliers") for the provision of an Information, Advice and Guidance Service ("IAG").

### Lot Information

Lot 1

The Isle of Wight Council ("the Authority") are seeking to deliver an Information, Advice and Guidance Service ("IAG"). The Authority and its partners are committed to providing a universal high quality consistent and integrated IAG service. This service will play an important role in promoting wellbeing, improving wellbeing and protecting wellbeing. The IAG service helps people access information and advice which supports them to better respond to; debt, housing, health and wellbeing, welfare and benefits, employment, caring and care options, consumer rights, legal advice and other IAG issues. The service is delivered in a way which assists people in; avoiding crisis and empowers people with tools to support them in maximising their independence and developing positive strategies for self-help and financial resilience.

Options: The term of the contract shall be 1st July 2023 until 30th June 2026 with the option to extend for up to a further 24 months at the sole discretion of the Authority.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/024345-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Aug 2023 |
| Submission deadline | 30 Nov 2022 |
| Future notice date | Not specified |
| Award date | 2 Mar 2023 |
| Contract period | 30 Jun 2023 - 30 Jun 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £919,320 |
| Lots value | £919,320 |
| Awards value | Not specified |
| Contracts value | £919,320 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ISLE OF WIGHT COUNCIL |
| Locality | NEWPORT |
| Post town | Portsmouth |
| Postcode | PO30 1UD |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ34 Isle of Wight |
| Local authority | Isle of Wight |
| Electoral ward | Newport Central |
| Westminster constituency | Isle of Wight West |
| Delivery location | TLJ34 Isle of Wight |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CITIZENS ADVICE ISLE OF WIGHT |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services
- 85312300 - Guidance and counselling services
- 85312310 - Guidance services

## Release History

- 18 Aug 2023 at 12:50 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/024345-2023
- 19 Oct 2022 at 13:59 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/029473-2022

## Notice URLs

- http://www.iow.gov.uk
- https://procontract.due-north.com

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-037712. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-037712.json.