---
title: "The Provision of a Tec/Telecare Equipment Installations, Maintenance and Removals Service"
ocid: "ocds-h6vhtk-037815"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-037815"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-037815.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-037815.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "BRIDGEND COUNTY BOROUGH COUNCIL"
published: "2022-10-21"
---

# The Provision of a Tec/Telecare Equipment Installations, Maintenance and Removals Service

Buyer: BRIDGEND COUNTY BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-037815

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-037815.json)

## Summary

The Bridgend County Borough Council has completed a tender process for "The Provision of a Tec/Telecare Equipment Installations, Maintenance and Removals Service" in the health and social work services category. The council aims to award a contract to enhance independent living within Bridgend, invest in assistive technologies, and bolster support for individuals with social care or health needs. The contract entails providing Telecare/TEC equipment installation, maintenance, and removal services for a period of 3 years, with a possible extension of up to 36 months from the commencement date set in November 2022.

This tender opportunity presents a chance for businesses experienced in social work services, alarm systems, and alarm-monitoring services to collaborate with Bridgend County Borough Council. Companies with expertise in installing, maintaining, and removing Telecare/TEC equipment are well-suited to compete for this contract. The council seeks a provider with proven experience, certified staff, and understanding of working in social care environments to support vulnerable individuals, such as older people and those with complex needs, contributing to the council's prevention and wellbeing strategy encompassing independent living in the Bridgend area.

## Notice

Bridgend County Borough Council is awarding a Telecare/Technology Enabled Care (TEC) Equipment Installations, Maintenance and Removals Service for eligible Individuals within Bridgend unitary authority area to support individuals to continue to lead fulfilled lives and live independently within Bridgend unitary authority.

### Lot Information

Lot 1

Bridgend County Borough Council is awarding a Telecare/Technology Enabled Care (TEC) Equipment Installations, Maintenance and Removals Service for eligible Individuals within Bridgend unitary authority area to support individuals to continue to lead fulfilled lives and live independently within Bridgend unitary authority. Bridgend County Borough Council in partnership with the Health Board consider telecare/technology enabled care equipment and similar assistive technologies as a key aspect of its prevention and wellbeing strategy and will continue to play a central role in helping strengthen support for those individuals wishing to live more independently. In order to support this agenda, the Council, working in partnership with the Health Board, have increasingly invested in assistive technologies (and associated services) so that it may strengthen choice, control and independence of people living in the borough. The Service is considered central to this ongoing agenda and remains central to the success of the Council and the Health Board's prevention and wellbeing strategy which encompasses independent living in the borough. Bridgend County Borough Council are committed to securing quality provision and wishes to appoint one provider that has demonstrated they have the proven experience of installing, maintaining and removing Telecare/TEC equipment to and from the homes of people with social care or health support needs. The successful organisation will have staff that include certified Trusted Assessors. The Trusted Assessor role is vital to the success of this Service in the provision of assessing people appropriately for Telecare/TEC Equipment. During the Agreement Period of this Service, the Council will be updating to utilise digital Telecare/TEC Equipment and also utilise a digital network connection in the homes of individuals under this service, and, should the Council require, the successful provider will be instructed to undertake a replacement programme for the Telecare/TEC Equipment and connections installed in the homes of individual's in Bridgend as described in the specification. The successful provider will also have adequately demonstrated they have the skills, experience and understanding of undertaking this work in a social care environment, and in particular to people who may be regarded as vulnerable, including older people and people with complex needs. The Agreement will be for a period of 3 years from the Commencement Date, with an option to extend up to a further 36 months should the Council wish to exercise this option. The contract is expected to commence during November 2022.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/029830-2022 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Oct 2022 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 26 Sep 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £949,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BRIDGEND COUNTY BOROUGH COUNCIL |
| Locality | BRIDGEND |
| Post town | Cardiff |
| Postcode | CF31 4WB |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL51 Central Valleys and Bridgend |
| Local authority | Bridgend |
| Electoral ward | Bridgend Central |
| Westminster constituency | Bridgend |
| Delivery location | TLL17 Bridgend and Neath Port Talbot |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BRIDGEND COUNTY CARE AND REPAIR |

## CPV Codes

### Divisions

- 35 - Security, fire-fighting, police and defence equipment
- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 85 - Health and social work services

### Codes

- 35121700 - Alarm systems
- 79711000 - Alarm-monitoring services
- 85000000 - Health and social work services
- 85300000 - Social work and related services

## Release History

- 21 Oct 2022 at 15:38 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/029830-2022

## Notice URLs

- http://www.bridgend.gov.uk
- https://ted.europa.eu/udl?uri=TED:NOTICE:122641-2022:TEXT:EN:HTML
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0417

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-037815. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-037815.json.