---
title: "Support of Applications on the OutSystems Platform"
ocid: "ocds-h6vhtk-037cb2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-037cb2"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-037cb2.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-037cb2.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "SOCIAL SECURITY SCOTLAND"
published: "2025-06-05"
---

# Support of Applications on the OutSystems Platform

Buyer: SOCIAL SECURITY SCOTLAND  
Current stage: Award  
OCID: ocds-h6vhtk-037cb2

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## Summary

Social Security Scotland has awarded a contract valued at £1,000,000 for the provision of IT services, specifically 3rd line support for applications on the OutSystems platform. This contract, under the Dynamic Purchasing System framework, is awarded to Fujitsu Services Limited and marks the completion of a procurement process for services in the information technology sector (CPV code: 72000000). The procurement process utilised an open procedure, ensuring transparency and opportunity for competition. Social Security Scotland, based in Dundee, UK, led the procurement and awarded the contract on 26th September 2023, with the services to be delivered in the UKM region. The award for this procurement was facilitated through an open procurement method, demonstrating compliance with legal frameworks and encouraging fair competition within the IT consultancy, software development, and support industry.

This tender opportunity presented by Social Security Scotland represents a significant chance for businesses operating in the IT support and software development sectors to expand their client base and grow their operations. By securing a position in such procurement processes, companies like Fujitsu Services Limited are enabled to provide high-value services and foster partnerships in the public sector. Businesses with experience in digital support and those that can deliver high-quality IT solutions would find these kinds of contracts particularly beneficial. Companies should focus on building robust capabilities in client-side support, application maintenance, and continuous improvement services to compete effectively in future tenders of this nature. This procurement highlights the value of large-scale public sector contracts in driving business growth and innovation within the IT industry.

## Notice

This Contract is to provide 3rd line support to the Purchaser's Chief Digital Office in respect of applications supported by the Purchaser on the OutSystems Platform.

### Lot Information

Projects

This Contract is to provide 3rd line support to the Purchaser's Chief Digital Office in respect of applications supported by the Purchaser on the OutSystems Platform

Options: The value of 1000000GBP in this notice is based on 4 years at the indicative 250000GBP maximum annual value. The contract does enable the Purchaser potentially to spend beyond this value during the contract.

Renewal: This DPS is expected to run for a period of four years until January 2027. There are no time limit restrictions on a DPS and Social Security Scotland reserve the right to shorten, terminate or extend the operation of the DPS at any time

Digital Resources

Resources for a specific output to support the following areas - Support, Maintenance, Application Development, Client Side Support and Continuous Improvement on the OutSystems platform. The anticipated services and/or role profile include (but not limited to) the following: Digital Specialists Quality Assurance Network Advice Specialists Project/Programme Managers UX/UI Dev Ops Business Analysts User Researchers Software Engineers Data Analytical Specialists Solutions Architect Technical Architect Security Architect Testing Specialist Pen Testing Specialists Lot 2 - Relevant experience of providing resources for a specific piece of work for development and deployment of applications and or support and maintenance on OutSystems Platform - 2 examples 350 words per example Suppliers must have at least 12 months experience delivering the types of services within this lot. Please provide details about the services you can provide under this lot including at least 2 relevant case study examples from the last 3 years. Examples from public and/or private sector may be provided. Please try and be as clear and concise as possible and preferably within 2 sides of text on the relevant case study evidence form. Do not include hyperlinks or embed files to this response and ensure acronyms are explained in full. Note: at least two case study examples are required for each lot. A copy of the case study evidence form can be found at section 4C.1.2 of the Single Procurement Document (SPD) Scotland within Public Contracts Scotland - Tender (PCS-T). The form should be downloaded, populated with relevant case study examples and uploaded. Suppliers should be aware there is not a requirement to provide all services within this lot, applications can be submitted for discrete elements of the services.

Renewal: This DPS is expected to run for a period of four years until January 2027. There are no time limit restrictions on a DPS and Social Security Scotland reserve the right to shorten, terminate or extend the operation of the DPS at any time.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/030271-2025 |
| Notice type | Planning Notice |
| Procurement type | Dynamic |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Jun 2025 |
| Submission deadline | 19 Jan 2027 |
| Future notice date | 7 Nov 2022 |
| Award date | 25 Sep 2023 |
| Contract period | Not specified |
| Recurrence | January 2027 |

## Values

| Field | Value |
| --- | --- |
| Tender value | £8,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1,000,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active, Unsuccessful |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOCIAL SECURITY SCOTLAND |
| Locality | DUNDEE |
| Post town | Dundee |
| Postcode | DD1 4BF |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM0 Eastern Scotland |
| ITL 3 | TLM03 Angus and Dundee City |
| Local authority | Dundee City |
| Electoral ward | Maryfield |
| Westminster constituency | Dundee Central |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FUJITSU SERVICES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support
- 72222300 - Information technology services
- 72223000 - Information technology requirements review services
- 72267100 - Maintenance of information technology software
- 72267200 - Repair of information technology software
- 72600000 - Computer support and consultancy services

## Release History

- 5 Jun 2025 at 13:11 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/030271-2025
- 20 Apr 2023 at 09:49 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/011314-2023
- 20 Jan 2023 at 09:43 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/001785-2023
- 20 Jan 2023 at 09:20 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/001779-2023
- 20 Jan 2023 at 08:48 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/001772-2023
- 18 Nov 2022 at 12:10 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/032763-2022
- 27 Oct 2022 at 11:50 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/030330-2022

## Notice URLs

- http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000800032
- https://global.fujitsu/en-global
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA30345
- https://www.publictendersscotland.publiccontractsscotland.gov.uk/
- https://www.socialsecurity.gov.scot/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-037cb2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-037cb2.json.