---
title: "Network Support Services"
ocid: "ocds-h6vhtk-037d41"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-037d41"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-037d41.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-037d41.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "POPLAR HOUSING AND REGENERATION COMMUNITY ASSOCIATION LIMITED"
published: "2023-05-26"
---

# Network Support Services

Buyer: POPLAR HOUSING AND REGENERATION COMMUNITY ASSOCIATION LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-037d41

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-037d41.json)

## Summary

The Poplar Housing and Regeneration Community Association Limited is seeking network support services through a selective procurement method with a "Restricted procedure" approach. The tender title is "Network Support Services" within the Information technology services industry category. The procurement process is currently at the active tender stage, with a submission deadline of 28th November 2022. The contract is set to commence on 1st April 2023 with a potential total term of up to seven years.

This tender opportunity for network support services presents a chance for small or medium enterprises (SMEs) to compete. Businesses with experience in providing IT services, especially in network support and innovation, would be well-suited to participate. Poplar HARCA aims to transition its service delivery model, offering opportunities for suppliers to showcase their capabilities and provide long-term support. The estimated annual contract value stands at £200,000, creating a significant growth opportunity for eligible businesses.

## Notice

This tender will select a supplier to provide network support services. In addition to day-to-day support services, the appointed supplier will be expected to provide innovation and support as Poplar HARCA transitions away from a traditional on-premise data centre service delivery model with legacy MPLS network architecture, etc. The appointed supplier should also have the ability to supply equipment and other related services as, when and if required. The Contract shall last for an initial period of three (3), with an options to extend at Poplar HARCA's sole discretion for a further four (4) periods of one (1) year each, giving a total potential term of up to seven (7) years. The estimated annual contract value is PS110,00 professional services and PS90,000 equipment - total annual value PS200,000 The Contract is expected to commence on 1st April 2023.

### Lot Information

Lot 1

This tender will select a supplier to provide network support services. In addition to day-to-day support services, the appointed supplier will be expected to provide innovation and support as Poplar HARCA transitions away from a traditional on-premise data centre service delivery model with legacy MPLS network architecture, etc. The appointed supplier should also have the ability to supply equipment and other related services as, when and if required. The Contract shall last for an initial period of three (3), with an options to extend at Poplar HARCA's sole discretion for a further four (4) periods of one (1) year each, giving a total potential term of up to seven (7) years. The estimated annual contract value is PS110,00 professional services and PS90,000 equipment - total annual value PS200,000 The Contract is expected to commence on 1st April 2023. Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/2WEV3KTV89

Options: The Contract shall last for an initial period of three (3), with an options to extend at Poplar HARCA's sole discretion for a further four (4) periods of one (1) year each, giving a total potential term of up to seven (7) years.

Renewal: Subject to take up of extension renewals, seven(7) years from contract award

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/015035-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 May 2023 |
| Submission deadline | 28 Nov 2022 |
| Future notice date | Not specified |
| Award date | 29 Apr 2023 |
| Contract period | Not specified |
| Recurrence | Subject to take up of extension renewals, seven(7) years from contract award |

## Values

| Field | Value |
| --- | --- |
| Tender value | £600,000 |
| Lots value | £600,000 |
| Awards value | Not specified |
| Contracts value | £867,500 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | POPLAR HOUSING AND REGENERATION COMMUNITY ASSOCIATION LIMITED |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 6DA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Lansbury |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PROTECH COMMUNICATIONS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services
- 72250000 - System and support services

## Release History

- 26 May 2023 at 09:04 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/015035-2023
- 28 Oct 2022 at 13:05 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/030519-2022

## Notice URLs

- https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=784267271
- https://www.delta-esourcing.com/respond/2WEV3KTV89
- https://www.delta-esourcing.com/tenders/UK-UK-London:-Information-technology-services./648E65QT23
- https://www.poplarharca.co.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-037d41. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-037d41.json.