---
title: "Continuous Quality Improvement (CQI) System Partner"
ocid: "ocds-h6vhtk-037d60"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-037d60"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-037d60.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-037d60.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "SANDWELL AND WEST BIRMINGHAM HOSPITALS NHS TRUST"
published: "2023-04-26"
---

# Continuous Quality Improvement (CQI) System Partner

Buyer: SANDWELL AND WEST BIRMINGHAM HOSPITALS NHS TRUST  
Current stage: Tender  
OCID: ocds-h6vhtk-037d60

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-037d60)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-037d60.json)

## Summary

The Sandwell & West Birmingham NHS Trust is looking for a Continuous Quality Improvement (CQI) System Partner to help support organisational development and improvements. The contract, valued at £1,500,000, will start on the 2nd of October 2023 and end on the 1st of October 2025. This tender is in the active stage, with a tender submission deadline of the 22nd of May 2023. The Trust is located in Birmingham, within the Business and management consultancy and related services industry category.

This contract presents an opportunity for businesses specializing in consultancy services for healthcare organisations to support the Trust in implementing and embedding an organisation-wide improvement system. Businesses with experience in supporting healthcare organisations to make significant improvements and demonstrate international or national standing in improvement practices are well-suited to compete. The Trust is particularly seeking a partner that can provide tailored support, expert advice, coaching, and challenge to drive improvement across its operations and achieve measurable outcomes.

## Notice

Sandwell & West Birmingham NHS Trust are seeking a Continuous Quality Improvement (CQI) System Partner who can help support organisational development and improvements.

### Lot Information

Lot 1

Sandwell & West Birmingham Hospitals NHS Trust provides:

* Secondary tier acute services from Sandwell Hospital in West Bromwich and City Hospital site in west Birmingham.

* Community services in Sandwell including a community hospital at Rowley Regis.

* Operates several GP practices across Sandwell and west Birmingham. 

It has a turnover of PS660 million pa with assets of PS647 million and employs over 7,600 people (2021/22 accounts). The Trust will open the Midland Metropolitan Hospital in Smethwick in 2024, which will provide acute services including an Emergency Department and 700 inpatient beds, creating a singular 'hot' site. 

The Authority is looking to award a Continuous Quality Improvement (CQI) System Partner who will support and scale a programme of work to design, implement and embed an organisation-wide improvement system to deliver our ambition in a timely and measured way. We currently do not have sufficient capacity, skills and capability to do this unsupported. 

We are seeking a partner that understands our Trust's context including the organisational strategy, culture, ambitions and priorities and will support us to build constructively on our first phase of improvement. A suitable partner would provide: 

* An approach which addresses both the relational (cultural) and technical activities required to achieve the above. 
* Relevant experience and track record of supporting healthcare organisations to make significant improvements including international or national standing in the field of improvement
* The ability to provide flexible or 'tailored' support in response to our needs and to deploy adequate resources within the timescales 
* Expert advice and coaching to create the structural and relational conditions for improvement
* Support and challenge to apply leadership behaviours for improvement consistently and sustainably
* Willingness to challenge and develop insight and capability through a 'critical friend' approach
* Expose the Trust to best practice and the 'art of the possible'
* Encourage learning and sharing within the Trust, with its partners and externally
* Build the understanding of the economic case for improvement and provide support to demonstrate return on investment. Additional information: Please register your interest and access the tender documentation via the Atamis tender portal.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/011972-2023 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning, Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Apr 2023 |
| Submission deadline | 22 May 2023 |
| Future notice date | 31 Mar 2023 |
| Award date | Not specified |
| Contract period | 1 Oct 2023 - 1 Oct 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,500,000 |
| Lots value | £1,500,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SANDWELL AND WEST BIRMINGHAM HOSPITALS NHS TRUST |
| Additional buyers | SANDWELL & WEST BIRMINGHAM HOSPITALS NHS TRUST |
| Locality | WEST BROMWICH |
| Post town | Birmingham |
| Postcode | B71 4HJ |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Soho & Jewellery Quarter |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | TLG West Midlands (England), TLG37 Sandwell |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 73200000 - Research and development consultancy services
- 79400000 - Business and management consultancy and related services

## Release History

- 26 Apr 2023 at 11:37 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/011972-2023
- 28 Oct 2022 at 14:55 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/030556-2022

## Notice URLs

- https://health-family.force.com/s/Welcome
- https://www.england.nhs.uk/
- https://www.swbh.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-037d60. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-037d60.json.