--- title: "How can technology help to quickly identify people in the most vulnerable situation and prioritise the support for them?" ocid: "ocds-h6vhtk-037d94" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-037d94" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-037d94.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-037d94.json" source: "Find A Tender Service" current_stage: "Award" buyer: "CITIZENS ADVICE SCOTLAND (CAS)" published: "2024-03-27" --- # How can technology help to quickly identify people in the most vulnerable situation and prioritise the support for them? Buyer: CITIZENS ADVICE SCOTLAND (CAS) Current stage: Award OCID: ocds-h6vhtk-037d94 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-037d94) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-037d94.json) ## Summary The Citizens Advice Scotland (CAS) released a tender on 27th March 2024 for IT services related to identifying vulnerable individuals. The tender, titled "How can technology help to quickly identify people in the most vulnerable situation and prioritise the support for them?", falls under the category of IT services. The procurement stage is complete, and the award has been granted to SIDE Labs. The buying organisation is Citizens Advice Scotland (CAS) located in Edinburgh, United Kingdom. This IT services tender by CAS presents an opportunity for businesses in the IT industry, especially those focused on consulting, software development, and support. The Accelerator model used in the procurement process enables companies to develop innovative solutions and win contracts with public sector organisations. The focus on prioritising support for vulnerable individuals creates a niche market for firms aiming to deliver impactful tech solutions for social welfare. ## Notice Not all energy consumers are equal. Some are more vulnerable than others and need extra and immediate help. In an audience where everyone is vulnerable, prioritisation is more difficult and that can have a huge impact for the consumer, potentially increasing the risk of harm or even be life threatening. These outcomes impact friends, families and our staff working with the consumer. Consumers don't always clearly and succinctly outline their concerns or feelings, which can make detection and identification of priority cases difficult under a load of information, some of it more relevant than others and the sheer volume can hide those in need of greatest help. Please visit our website for information on CivTech and how to get involved: https://www.civtech.scot/civtech-8-challenge-1-identifying-and-prioritising-support https://www.civtech.scot/how-to-apply-civtech-8 ### Lot Information Lot 1 CivTech's mission is to drive daring and innovation in the public sector by collaboratively solving Challenges that make people's lives better - and in doing so create generations of sustainable, high growth businesses. CivTech brings together public sector expertise and private sector innovation to solve real problems, develop new products, and deliver better, faster and easier services for everyone. Central to the approach is co-production with the citizen. Part of the Scottish Government's Digital Directorate, CivTech's approach is helping transform public sector engagement with tech and innovation, delivering significant benefits to public services, producing genuine uplifts for the Scottish economy - and along the way, making lives better. Across the country there are problems public sector organisations would like to solve and in the current environment the need for smart, efficient and effective products has never been greater. The Scottish Government is aware innovation is a good way to create them and is committed to ensuring a large part of its tech spend goes to smaller, innovative businesses. This is where CivTech comes in. The CivTech Innovation Flow is designed to create products as quickly and effectively as possible, and uses a true Accelerator model at the heart of its Innovation Flow model. For you - whether you're an individual, team or company - it's an opportunity to take on a Challenge, solve it, and win contracts with a blue-chip public or voluntary sector organisation. You'll build a product, and a business to take it as far as possible. Because here's the kicker: the Challenges we issue aren't 'single organisation' problems - most exist worldwide. In short: Open Challenges are set. Any organisation, team or individual can respond. Applications are assessed, and shortlisted proposals go into an Exploration Stage where they're developed further [for which participating applicants are paid]. The best go through to the Accelerator - a period of intensive work to create the solution, and through CivTech's unique business workshop system, a business capable of taking the product to the world. Please visit our website for information on CivTech and how to get involved: https://www.civtech.scot/civtech-8-challenge-1-identifying-and-prioritising-support https://www.civtech.scot/how-to-apply-civtech-8 Renewal: May be required in order to complete services ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/010007-2024 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | SME | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 27 Mar 2024 | | Submission deadline | 28 Nov 2022 | | Future notice date | Not specified | | Award date | 29 Aug 2023 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £650,000 | | Lots value | £650,000 | | Awards value | Not specified | | Contracts value | £600,000 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Cancelled | | Awards status | Active | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | CITIZENS ADVICE SCOTLAND (CAS) | | Locality | EDINBURGH | | Post town | Edinburgh | | Postcode | EH7 4GB | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM1 East Central Scotland | | ITL 3 | TLM13 City of Edinburgh | | Local authority | City of Edinburgh | | Electoral ward | Leith Walk | | Westminster constituency | Edinburgh North and Leith | | Delivery location | TLM Scotland | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | SIDE LABS | ## CPV Codes ### Divisions - 71 - Architectural, construction, engineering and inspection services - 72 - IT services: consulting, software development, Internet and support - 85 - Health and social work services ### Codes - 71314200 - Energy-management services - 72000000 - IT services: consulting, software development, Internet and support - 85300000 - Social work and related services ## Release History - 27 Mar 2024 at 11:35 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/010007-2024 - 27 Mar 2024 at 09:55 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/009961-2024 - 31 Oct 2022 at 11:08 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/030637-2022 ## Notice URLs - http://www.cas.org.uk - https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000711765 - https://www.civtech.scot/civtech-8-challenge-1-identifying-and-prioritising-support - https://www.civtech.scot/how-to-apply-civtech-8 - https://www.publiccontractsscotland.gov.uk/ - https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA21182 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-037d94. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-037d94.json.