---
title: "ESRI Technical Support Renewal"
ocid: "ocds-h6vhtk-037e6d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-037e6d"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-037e6d.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-037e6d.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NORTHERN GAS NETWORKS LIMITED"
published: "2022-11-16"
---

# ESRI Technical Support Renewal

Buyer: NORTHERN GAS NETWORKS LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-037e6d

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## Summary

The procurement process for the contract titled "ESRI Technical Support Renewal" was awarded to ESRI UK Limited by NORTHERN GAS NETWORKS LIMITED. The contract falls under the IT services category, with a focus on consulting, software development, and Internet support. The procurement method used was a limited procedure without prior publication, and the contract is currently active. The contract value is £20,000, and it was signed on November 16, 2022. This tender aimed to extend support for NGN's GIS system due to ongoing upgrades, requiring a 3-month extension to the current Technical Support Agreement with ESRI.

This contract presents an opportunity for businesses providing IT services, consulting, and software development especially in the area of geographic information systems. Companies with expertise in ESRI technology and GIS solutions would be well-suited to compete. The tender process reached the award stage following negotiations without public notice, emphasizing the technical nature of the required services. Businesses looking to grow through public procurement contracts in the IT services sector with a focus on GIS technologies should consider monitoring similar opportunities for potential future business growth.

## Notice

NGN's current GIS landscape is built up of multiple complex, bespoke systems, which were setup by ESRI, which have been added to over the time and contain custom code supported by ESRI under an NGN agreement. Many of these systems have been or will soon be retired following NGN's recent investment to update our underlying GIS software. The work that we are doing with NGN's contracting partner to enhance our mapping software is reliant on ESRI technology but has given us the opportunity to review what our future landscape could look like from both an architectural and user perspective. Future licences and support will form part of the GISU programme, however, owing to a delay with this project and the requirement to upgrade core ESRI technology has resulted in NGN having to extend the current arrangements with ESRI to ensure ongoing support for the current live solutions.

### Lot Information

Lot 1

3 month extension to current support agreement. NGN contract ESRI to provide software and support for our GIS system which is used by our NGN field engineers and other operational staff to help identify, maintain and capture gas data information on all our below ground assets and geographical information.This includes a Technical Support Agreement (TSA) which provides support for custom code on our legacy applications, such as Collector App, which form a critical part of our data capturing process. The current agreement expires in December 2022 which will need extending for 3 months until such time NGN's new GIS system goes live, after which this support will no longer be required. ESRI UK is the official UK distributor of this software and NGN have chosen to work directly with ESRI rather than use a reseller to provide this support.

### Procurement Information

NGN require a 3 month extension to our current Technical Support Agreement with ESRI. The reasons are as follows: NGN's current GIS landscape is built up of multiple complex, bespoke systems, which were setup by ESRI, which have been added to over the time and contain custom code supported by ESRI under an NGN agreement. Many of these systems have been or will soon be retired following our recent investment to update our underlying GIS software. The work that we are doing with NGN's contracting partner to enhance our mapping software is reliant on ESRI technology but has given us the opportunity to review what our future landscape could look like from both an architectural and user perspective. Future licences and support will form part of the GISU programme, however, owing to a delay with this project and the requirement to upgrade core ESRI technology has resulted in NGN having to extend the current arrangements with ESRI for a further 3 months to ensure ongoing support for the current live solutions.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/032500-2022 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Nov 2022 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 2 Nov 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £20,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTHERN GAS NETWORKS LIMITED |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS15 8TU |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Garforth & Swillington |
| Westminster constituency | Leeds East |
| Delivery location | TLE Yorkshire and The Humber, TLE42 Leeds |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ESRI |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 16 Nov 2022 at 13:26 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/032500-2022
- 2 Nov 2022 at 14:26 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/030968-2022

## Notice URLs

- http://www.northerngasnetworks.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-037e6d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-037e6d.json.
