---
title: "Provision of Support and Maintenance of Real Time Displays"
ocid: "ocds-h6vhtk-037ec3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-037ec3"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-037ec3.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-037ec3.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "WEST YORKSHIRE COMBINED AUTHORITY"
published: "2026-06-12"
---

# Provision of Support and Maintenance of Real Time Displays

Buyer: WEST YORKSHIRE COMBINED AUTHORITY  
Current stage: Award  
OCID: ocds-h6vhtk-037ec3

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## Summary

West Yorkshire Combined Authority has conducted a procurement process for the "Provision of Support and Maintenance of Real Time Displays," entailing services under the industry category of maintenance and repair of information technology equipment. This contract, classified as a "services" main procurement category, involves the upkeep of 1236 Real Time Displays at bus stops and stations across West Yorkshire. The procurement was managed through a selective, restricted procedure, and awarded to r2p UK Systems Ltd. The contract was signed on 1st April 2026, beginning an initial 24-month period with an optional 12-month extension. The procurement process was completed, and the contract value is £1,500,000 GBP.

This opportunity provides growth potential for businesses specialising in IT equipment repair and maintenance services, particularly those familiar with real-time information systems and public transportation infrastructure. This procurement is an excellent prospect for suppliers with capabilities in offering quality and cost-effective solutions, conforming to restricted procedure requirements. SMEs looking to collaborate can also explore subcontracting possibilities, as identified in the contract award details. The project serves as an opening for IT companies seeking entry or expansion in the public transport technology sector.

## Notice

This procurement is for Support and Maintenance for 1236 Real Time Displays installed on Bus Stops and Bus Stations across West Yorkshire

### Lot Information

Bus Shelters and Associated Services

This procurement is for Support and Maintenance for 1236 Real Time Displays installed on Bus Stops and Bus Stations across West Yorkshire

Real Time Passenger Information Systems (RTPI) and Associated Services

Real Time Passenger Information (RTPI) is a means of providing electronic travel information to users of public transport in "real time" via a range of sources. Enabling better journey planning, minimising delay and improving communities access to information on public transport. Via this Framework Agreement Suppliers are to be able to offer a wide range of different displays suitable for * Bus stops * Bays * Terminals * Onboard vehicles * Stations * Vehicles * Control rooms * Smartphone apps * Web applications Technologies to be available to include but not limited to RGB/LED and LCD. Each solution will be bespoke to the Customers needs, features to include voice announcement multi-languages, braille and text descriptions, boarding and exiting signals, maps, destination information, content information management. Associated services - may extend beyond the scope of the Services purchased and may include, but not be limited to; * Bespoke options - offering complete design themes * Branding * Bus stop infrastructure * Design and planning * Electricity connections and wi-fi * End user support * Full managed service solutions * Installation * Integration - with in situ shelters/RTPI * Project management * Content information management * Remote monitoring systems/data quality for reporting passenger information * Training and consultancy Works Statement This framework may include works. Any works agreed will be undertaken utilising standard JCT (Joint Contracts Tribunal) terms as agreed between the Supplier and Customer prior to the commencement of works.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/055536-2026 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Jun 2026 |
| Submission deadline | 19 Dec 2022 |
| Future notice date | Not specified |
| Award date | 9 Feb 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £50,000,000 |
| Lots value | £50,000,000 |
| Awards value | Not specified |
| Contracts value | £2,687,740 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST YORKSHIRE COMBINED AUTHORITY |
| Additional buyers | KENT COUNTY COUNCIL (T/A KCS); NORTH LINCOLNSHIRE COUNCIL |
| Locality | WEST MALLING |
| Post town | Rochester |
| Postcode | ME19 4YT |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE1 East Yorkshire and Northern Lincolnshire |
| ITL 3 | TLE13 North and North East Lincolnshire |
| Local authority | North Lincolnshire |
| Electoral ward | Town |
| Westminster constituency | Scunthorpe |
| Delivery location | TLE13 North and North East Lincolnshire, TLE4 West Yorkshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 6 |
| Supplier names | BUS SHELTERS; EXTERNITURE; R2P UK SYSTEMS; SPOKEN INK LTD, TRADING AS WHOOSH; TRUEFORM ENGINEERING; VIX TECHNOLOGY |

## CPV Codes

### Divisions

- 44 - Construction structures and materials; auxiliary products to construction (except electric apparatus)
- 45 - Construction work
- 48 - Software package and information systems
- 50 - Repair and maintenance services

### Codes

- 44212321 - Bus shelters
- 45213000 - Construction work for commercial buildings, warehouses and industrial buildings, buildings relating to transport
- 48813000 - Passenger information system
- 48813200 - Real-time passenger information system
- 50312600 - Maintenance and repair of information technology equipment

## Release History

- 12 Jun 2026 at 09:11 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/055536-2026
- 27 Mar 2026 at 14:02 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/028567-2026
- 1 May 2024 at 11:04 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/014025-2024
- 17 May 2023 at 11:04 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/014033-2023
- 3 Nov 2022 at 13:31 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/031083-2022

## Notice URLs

- http://www.commercialservices.org.uk/
- http://www.externiture.com
- http://www.northlincs.gov.uk
- https://procontract.due-north.com/Advert/Index?advertId=af7c132a-705b-ed11-811b-9f38301b3091
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/103257
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/104106
- https://www.westyorks-ca.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-037ec3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-037ec3.json.