--- title: "Cyber Remediation Cyber Ops Delivery Partner" ocid: "ocds-h6vhtk-037eee" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-037eee" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-037eee.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-037eee.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "H M REVENUE & CUSTOMS" published: "2022-11-21" --- # Cyber Remediation Cyber Ops Delivery Partner Buyer: H M REVENUE & CUSTOMS Current stage: Tender OCID: ocds-h6vhtk-037eee [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-037eee) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-037eee.json) ## Summary The HMRC Chief Digital and Information Office is seeking a Cyber Remediation Cyber Ops Delivery Partner to support their Enterprise Security Programme aimed at enhancing security measures and mitigating cyber threats. This three-year investment project, starting in April 2022, will focus on delivering risk mitigation through system vulnerabilities remediation and security enhancement. The tender is currently active, with a contract value of £7,500,000 GBP, and the deadline for submissions is December 5th, 2022. This tender opportunity with HMRC presents a significant contract for businesses providing IT services, consulting, software development, and cybersecurity solutions. The procurement process, following an open procedure method, offers potential growth opportunities for firms specializing in enterprise security solutions, risk mitigation, and IT service delivery. Interested businesses should ensure compliance with the submission terms and evaluation criteria focusing on technical merit, social value, and price competitiveness. ## Notice HMRC Chief Digital and Information Office (CDIO) is the internal department tasked with the provision of critical IT services, which enable billions of pounds of annual tax revenue, customer interfaces, and other UK tax operational systems. The Enterprise Security Programme has secured investment for a three-year period which started April 2022. The investment for 2023/24 will contribute to HMRCs objectives by delivering enterprise-wide security improvements and support strategic planning and delivery activities (transformational, remediatory and enabling). The Cyber Remediation and Cyber Operations Projects are 2 of 5 projects within the Enterprise Security Programme. Their objective is to deliver risk mitigation by remediating known vulnerabilities across our systems and services through the application of patches, configuration changes and encryption, additional access & session monitoring controls as well as strengthening networks/vulnerability assessment security controls/assurance and enhance HMRCs capability to mitigate, detect and respond to Cyber Security threats. ### Lot Information Lot 1 Services in scope are a range of services that HMRC utilises and relies upon to deliver its duties to the UK public. Also, significant Programme/Project Management type activities co-ordinating delivery management and assurance working with internal HMRC delivery groups and IT suppliers. Key activities will cover the ordering and monitoring of work packages/delivery requests through from initiation to implementation, including handover of changes to the HMRC Service owner community . This notice has been edited to remove sensitive information after publication. Additional information: This procurement will be conducted by way of an eSourcing event using HMRC's SAP Ariba eSourcing Portal. Please ensure you are registered with the HMRC SAP Ariba eSourcing Portal to gain access to the procurement documentation when it is released which will contain full details of the requirement. If you are not already registered, the registration link is: http://hmrc.supplier-eu.ariba.com/ad/register/SSOActions?type=full As part of the registration process you will receive a system generated email asking you to activate your SAP Ariba supplier account by verifying your email address. Once you have completed the activation process you will receive a further email by return confirming the 'registration process is now complete' and providing you with 'your organisation's account ID' number. If an email response from HMRC is not received within one working day of your request, please re-contact sapariba.hmrcsupport@hmrc.gov.uk (after first checking your spam in-box) notifying non-receipt and confirming when your registration request was first made. Once you have obtained 'your organization's account ID' number, please email james.gadsby@hmrc.gov.uk and copy in e.procurement@hmrc.gov.uk and sapariba.hmrcsupport@hmrc.gov.uk with your account ID number. Once you have complied with the foregoing you will receive an e-mail confirming access to the procurement event once it is built. Further information about HMRC's procurement tool SAP Ariba, a Suppliers Guide and general information about supplying to HMRC is available on the HMRC website: www.hmrc.gov.uk/about/supplying.htm If you have already registered on SAP Ariba then you may also need to re-register on HMRC's SAP Ariba in order to be added to the event. All clarification questions must be submitted via the SAP Ariba system messaging functionality and received by 17:00hrs 24/11/22. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/032987-2022 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 21 Nov 2022 | | Submission deadline | 5 Dec 2022 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 2 Apr 2023 - 31 Mar 2025 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £7,500,000 | | Lots value | £7,500,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | H M REVENUE & CUSTOMS | | Locality | SALFORD | | Post town | Manchester | | Postcode | M3 5BS | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD3 Greater Manchester | | ITL 3 | TLD34 Greater Manchester South West | | Local authority | Salford | | Electoral ward | Blackfriars & Trinity | | Westminster constituency | Salford | | Delivery location | Not specified | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 21 Nov 2022 at 16:09 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/032987-2022 - 3 Nov 2022 at 16:09 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/031141-2022 ## Notice URLs - http://hmrc.supplier-eu.ariba.com/ad/register/SSOActions?type=full - https://hmrc.gov.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-037eee. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-037eee.json.