---
title: "T2370 - Car Park Management / Off Street Parking Enforcement and Penalty Charge Notice Processing Service for a Consortium of 8 Councils in NI"
ocid: "ocds-h6vhtk-038080"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-038080"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-038080.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-038080.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "BELFAST CITY COUNCIL"
published: "2023-11-17"
---

# T2370 - Car Park Management / Off Street Parking Enforcement and Penalty Charge Notice Processing Service for a Consortium of 8 Councils in NI

Buyer: BELFAST CITY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-038080

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## Summary

In November 2023, after an open tender, Belfast City Council awarded a contract for Car Park Management and Off Street Parking Enforcement services to Marston Holdings Ltd. The contract covers a consortium of 8 councils in Northern Ireland, with an estimated value of GBP 13,500,000 over a 9-year period. The services include off-street enforcement, penalty charge notice processing, debt recovery, and customer service. The contract involves a consortium of councils each managing their own contract with the successful bidder, offering opportunities for business growth for service providers in the parking enforcement industry.

This tender presents opportunities for service providers in the car park management sector to engage in a joint procurement exercise led by Belfast City Council. With a focus on innovative parking schemes and technology-driven enforcement methods, businesses with experience in parking management services, enforcement technologies, and customer service would be well-suited to compete. The contract process involves individual agreements with council members of the consortium, offering clear avenues for business expansion within the parking services sector in Northern Ireland.

## Notice

This tender was awarded by Belfast City Council 'the lead Council' in connection with a competitive procurement being conducted in accordance with the Public Contracts Regulations. The lead Council, on behalf of 8 local authorities in Northern Ireland (named in this notice) 'Consortium', has awarded the contract to Marston Holdings Ltd who was deemed to be a suitably qualified and experienced economic operator 'Bidder', following an open tender competition, for the provision of a car park management / off street parking enforcement and penalty charge notice 'PCN' processing service. Upon notification of award of this joint procurement exercise each council member of the Consortium will enter into individual contracts with the successful Bidder. Each council will have responsibility for the day to day management of their respective contracts.

### Lot Information

Lot 1

The Consortium members are currently in contract with the Department for Infrastructure (DfI) via an Agency Agreement for the provision of off-street car park management services. The DfI carry out some of these services using internal staff but also employ a contractor to deliver the majority of the services. This arrangement is due to end on 31st March 2024. This contact award will provide the following range of services:- * Off-Street Enforcement * Cash Collection & Reconciliation * Pay & Display ("P&D") machine maintenance * Full life cycle Penalty Charge Notice ("PCN") Processing to Enforcement of * Judgements Office representation stage * Adjudication service through the Northern Ireland Courts Service * Debt Recovery in accordance with council's instructions * Call centre and customer service help desk for customer interface * Weekly and monthly reports including updates for financial patterns * Enforcement at a further 248 Off-Street Car Parks, which are currently free but enforced, throughout the Consortium areas on request from councils, for civil parking contraventions by Traffic Attendant (TA) staff The number of Off-Street Car Parks that are currently charged may change throughout the Contract Period and that Off-Street Car Parks which are currently free and not currently enforced may become enforceable by the successful Bidder during the Contract Period, on request of the councils and on the basis of the same costs that the Bidder will supply within its Tender. During the Contract Period, it is envisaged that the councils may wish to explore other more innovative parking schemes and methods of parking enforcement and management as technology evolves, some of which the councils may ask the successful Bidder to trial as part of a pilot scheme and the cost and scope of which will be agreed between the councils and successful Bidder in accordance with the terms of the Contract. Additional information: The current estimated value of the service is GBP 13,500,000 over the total 9-year contract period to include the 8 local authorities listed. The estimate value provided in this notice may be subject to change in line inflation/ market prices, changes in volumes of work and inclusion of contract options and associated innovation.

Options: The Contract shall be effective from the Service Commencement Date (1st April 2023) for an initial period of 5 years. The Consortium (i.e. each council using their own Contract) reserves the right to extend/renew the Contract up to a further 4 years (2 + 2 year periods). Any extension may be subject to further approval by Council Committee, availability of funding and satisfactory performance of the Contractor. Economic Operators should note that the number of Off-Street Car Parks that are currently charged may change throughout the Contract Period and that Off-Street Car Parks which are currently free and not currently enforced may become enforceable by the successful Bidder during the Contract Period, on request of the councils and on the basis of the same costs that the Bidder will supply within its Tender. During the Contract Period, it is envisaged that the councils may wish to explore other more innovative parking schemes and methods of parking enforcement and management as technology evolves, some of which the councils may ask the successful Bidder to trial as part of a pilot scheme and the cost and scope of which will be agreed between the councils and successful Bidder in accordance with the terms of the Contract.

Renewal: The Contract shall be effective from the date of award of Contract for an initial period of 5 years. The Consortium (i.e. each council using their own Contract) reserves the right to extend/renew the Contract up to a further 4 years (2 + 2 year periods). Any extension may be subject to further approval by Council Committee, availability of funding and satisfactory performance of the Contractor.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/034038-2023 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Nov 2023 |
| Submission deadline | 2 May 2023 |
| Future notice date | 1 Jan 2023 |
| Award date | 30 Oct 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £13,500,000 |
| Lots value | £13,500,000 |
| Awards value | Not specified |
| Contracts value | £13,500,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BELFAST CITY COUNCIL |
| Additional buyers | ARDS AND NORTH DOWN BOROUGH COUNCIL; ARMAGH CITY, BANBRIDGE AND CRAIGAVON BOROUGH COUNCIL; DERRY CITY AND STRABANE DISTRICT COUNCIL; FERMANAGH AND OMAGH DISTRICT COUNCIL; LISBURN AND CASTLEREAGH CITY COUNCIL; MID ULSTER DISTRICT COUNCIL; NEWRY, MOURNE AND DOWN DISTRICT COUNCIL |
| Locality | BELFAST |
| Post town | Northern Ireland |
| Postcode | BT2 8DJ |
| Country | Northern Ireland |
| ITL 1 | TLN Northern Ireland |
| ITL 2 | TLN0 Northern Ireland |
| ITL 3 | TLN08 Newry, Mourne and Down |
| Local authority | Newry, Mourne and Down |
| Electoral ward | Ballybot |
| Westminster constituency | Newry and Armagh |
| Delivery location | TLN Northern Ireland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MARSTON (HOLDINGS |

## CPV Codes

### Divisions

- 34 - Transport equipment and auxiliary products to transportation
- 38 - Laboratory, optical and precision equipments (excl. glasses)
- 51 - Installation services (except software)
- 98 - Other community, social and personal services

### Codes

- 34926000 - Car park control equipment
- 34996300 - Control, safety or signalling equipment for parking facilities
- 38730000 - Parking meters
- 51214000 - Installation services of parking meter equipment
- 98351000 - Car park management services
- 98351100 - Car park services
- 98351110 - Parking enforcement services

## Release History

- 17 Nov 2023 at 09:59 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/034038-2023
- 5 Apr 2023 at 15:27 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/010023-2023
- 31 Mar 2023 at 09:26 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/009413-2023
- 9 Nov 2022 at 14:42 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/031720-2022

## Notice URLs

- https://e-sourcingni.bravosolution.co.uk/web/login.shtml
- https://www.ardsandnorthdown.gov.uk
- https://www.armaghbanbridgecraigavon.gov.uk
- https://www.belfastcity.gov.uk
- https://www.derrystrabane.com
- https://www.fermanaghomagh.com
- https://www.lisburncastlereagh.gov.uk
- https://www.midulstercouncil.org
- https://www.newrymournedown.org

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-038080. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-038080.json.