---
title: "Out of Hours Student Wellbeing Service"
ocid: "ocds-h6vhtk-038474"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-038474"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-038474.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-038474.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "UNIVERSITY OF SUNDERLAND"
published: "2023-02-07"
---

# Out of Hours Student Wellbeing Service

Buyer: UNIVERSITY OF SUNDERLAND  
Current stage: Award  
OCID: ocds-h6vhtk-038474

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-038474)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-038474.json)

## Summary

The University of Sunderland has awarded a contract for the provision of an 'Out of Hours Student Wellbeing Service' as part of their health and social work services category. The contract, valued at GBP £750,000, is active and is scheduled to run from March 2023 to March 2028. The service will be based in Sunderland, Tyne and Wear, and include emotional and mental health support, drop-in support, and general wellbeing services for University of Sunderland students. The closing date for tender submission was 15th December 2022.

This procurement process by the University of Sunderland offers a lucrative opportunity for businesses in the services sector, particularly those with expertise in health and social work services. Companies capable of providing on-site and telephone response services focused on student wellbeing are well-suited to compete for this contract. The qualitative criteria account for 60% of the award decision, while costs make up the remaining 40%. Interested businesses should ensure compliance with the bid validity period until April 2023 and the electronic submission method provided.

## Notice

The University of Sunderland Wellbeing Team requires an 'out of hours' student wellbeing service to include a range of on site (face to face) and telephone response services to include (but not limited to): Emotional and mental health support, drop in support, health promotion and prevention, general wellbeing support across a wide range of issues. The service required will be both on site (Sunderland, Tyne and Wear) based in Student Accommodation and additionally to provide a phone response from 6:30pm to 6:30am 365 days per year to University of Sunderland students. The contract is expected to commence March 2023 to March 2026 (with up to 2 x 1 year extensions taking it to a possible March 2028). The overall contract value is estimated at GBP PS500,000 over 5 years' (the maximum contract length), excluding VAT where applicable - note there are no guarantees on spend levels. We also reserve the right to spend an additional 50% of the original anticipated value, subject to change

### Lot Information

Lot 1

The University of Sunderland Wellbeing Team requires an 'out of hours' student wellbeing service to include a range of on site (face to face) and telephone response services to include (but not limited to): Emotional and mental health support, drop in support, health promotion and prevention, general wellbeing support across a wide range of issues. The service required will be both on site (Sunderland, Tyne & Wear) based in Student Accommodation and additionally to provide a phone response from 6:30pm to 6:30am 365 days per year to University of Sunderland students. The contract is expected to commence March 2023 to March 2026 (with up to 2 x 1 year extensions taking it to a possible March 2028). The overall contract value is estimated at GBP PS500,000 over 5 years' (the maximum contract length) i.e. GBP PS100,000 per annum (excluding VAT where applicable) - note there are no guarantees on spend levels. We also reserve the right to spend an additional 50% of the original anticipated value, subject to changes to requirements across the University for the duration of the award.Closing date for submission of tenders is 12 noon Thursday 15th December 2022

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/003651-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Feb 2023 |
| Submission deadline | 15 Dec 2022 |
| Future notice date | Not specified |
| Award date | 19 Jan 2023 |
| Contract period | 1 Mar 2023 - 29 Feb 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £500,000 |
| Lots value | £500,000 |
| Awards value | Not specified |
| Contracts value | £750,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF SUNDERLAND |
| Additional buyers | EUROPEAN UNION |
| Locality | SUNDERLAND |
| Post town | Sunderland |
| Postcode | SR1 3SD |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC44 Sunderland |
| Local authority | Sunderland |
| Electoral ward | Millfield |
| Westminster constituency | Sunderland Central |
| Delivery location | TLC23 Sunderland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HOME GROUP |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services
- 85100000 - Health services
- 85140000 - Miscellaneous health services

## Release History

- 7 Feb 2023 at 09:20 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/003651-2023
- 15 Nov 2022 at 11:01 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/032323-2022

## Notice URLs

- http://www.sunderland.ac.uk
- https://in-tendhost.co.uk/universityofsunderland/aspx/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-038474. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-038474.json.