--- title: "ArtsXchange_and_Mikardo High School_ICT_Tender_2022" ocid: "ocds-h6vhtk-0384d3" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0384d3" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0384d3.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0384d3.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "PROCUREMENT FOR SCHOOLS LTD" published: "2022-11-16" --- # ArtsXchange_and_Mikardo High School_ICT_Tender_2022 Buyer: PROCUREMENT FOR SCHOOLS LTD Current stage: Tender OCID: ocds-h6vhtk-0384d3 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0384d3) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0384d3.json) ## Summary The Procurement for Schools Ltd is initiating a tender for a contract titled "ArtsXchange_and_Mikardo High School_ICT_Tender_2022" in the services category for computer support and consultancy services. This tender aims to provide a fully managed ICT support service to 2 sites within the T4 Academy Trust located in the Islington borough of London. The procurement method is an open procedure with a tender period ending on 30th November 2022. This tender opportunity can benefit businesses specializing in computer support and consultancy services, technical computer support services, and computer network services. Companies offering helpdesk support and ticket systems tailored for education settings may find this contract particularly suited to their expertise. The tender process includes assessment criteria based on both method statement quality and price, with a contract period extending from 1st January 2023 to 31st December 2026, along with 2-year extension options available. ## Notice This tender opportunity is to provide a fully managed ICT support service to 2 sites within the T4 Academy Trust. Helpdesk Support & Ticket System Provide the T4 Education Settings (London) with full access to a helpdesk for support requests. This will allow for the logging of support tickets plus escalation of support requests. Any subsequent request or follow up is allocated to the appropriate ticket ensuring a continuous string of information. Open and closed tickets can be checked and reported on as required to ensure that service levels are being adhered to the T4 Education Settings (London) can log critical issues for immediate attention (such as network failure, server failure, wireless failure) which will trigger support escalation for emergency response. Please view full Spec within the tender pack. Contact Mike Newell (Managing Director at Procurement for schools) for further information regarding this tender at mnewell@procurementforschools.com ### Lot Information Lot 1 This tender opportunity is to provide a fully managed ICT support service to 2 sites within the T4 Academy Trust. Helpdesk Support & Ticket System Provide the T4 Education Settings (London) with full access to a helpdesk for support requests. This will allow for the logging of support tickets plus escalation of support requests. Any subsequent request or follow up is allocated to the appropriate ticket ensuring a continuous string of information. Open and closed tickets can be checked and reported on as required to ensure that service levels are being adhered to the T4 Education Settings (London) can log critical issues for immediate attention (such as network failure, server failure, wireless failure) which will trigger support escalation for emergency response. Please view full Spec within the tender pack. Contact Mike Newell (Managing Director at Procurement for schools) for further information regarding this tender at mnewell@procurementforschools.com Renewal: 2 year extension (1+1) options available. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/032459-2022 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 16 Nov 2022 | | Submission deadline | 30 Nov 2022 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Jan 2023 - 31 Dec 2026 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | PROCUREMENT FOR SCHOOLS LTD | | Locality | LONDON (GREATER) | | Post town | Central London | | Postcode | EC1V 0BP | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI4 Inner London - East | | ITL 3 | TLI43 Haringey and Islington | | Local authority | Islington | | Electoral ward | Bunhill | | Westminster constituency | Islington South and Finsbury | | Delivery location | TLI43 Haringey and Islington | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72600000 - Computer support and consultancy services - 72610000 - Computer support services - 72611000 - Technical computer support services - 72700000 - Computer network services ## Release History - 16 Nov 2022 at 09:35 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/032459-2022 ## Notice URLs - http://www.procurementforschools.com - https://www.dropbox.com/request/PyUX2Bkwxf0Ljvk5QLHw - https://www.dropbox.com/scl/fo/ejfl7kvilcgsngjplpxv3/h?dl=0&rlkey=tdbr8ak2r19q30izkr1l1vtsh - https://www.gov.uk/government/publications/public-procurement-review-service-scope-and-remit - https://www.mytenders.co.uk/search/Search_AuthProfile.aspx?ID=AA42687 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0384d3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0384d3.json.