---
title: "Provision of Repairs & Maintenance, Resilience, PPM , Response and Out-of-Hours Service"
ocid: "ocds-h6vhtk-0384dc"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0384dc"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0384dc.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0384dc.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "ROYAL BOROUGH OF KENSINGTON AND CHELSEA - GRENFELL HOUSING SERVICE"
published: "2022-11-16"
---

# Provision of Repairs & Maintenance, Resilience, PPM , Response and Out-of-Hours Service

Buyer: ROYAL BOROUGH OF KENSINGTON AND CHELSEA - GRENFELL HOUSING SERVICE  
Current stage: Tender  
OCID: ocds-h6vhtk-0384dc

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0384dc)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0384dc.json)

## Summary

The Royal Borough of Kensington and Chelsea - Grenfell Housing Service has initiated a tender process with the title "Provision of Repairs & Maintenance, Resilience, PPM, Response and Out-of-Hours Service". This procurement falls under the repair and maintenance services category within the services sector. The main contractor is sought to provide a supplemental programmed, planned, and responsive repairs service starting from April 1, 2023, to March 31, 2025, with a possible 12-month extension. The geographical coverage includes properties within Kensington & Chelsea, Westminster, Brent, Hammersmith & Fulham, and Richmond. The deadline for tender submissions is December 14, 2022, with the contract award period starting on December 15, 2022.

This tender opportunity presents a chance for businesses in the construction and maintenance sector to secure a contract with the Royal Borough of Kensington and Chelsea, catering to properties under Grenfell Housing Service. Companies with expertise in planned preventative maintenance, resilience, emergency response, and out-of-hours services are well-suited to bid for this contract. The nature of the service requires a flexible yet reliable contractor able to meet the needs of Grenfell survivors and bereaved residents while maintaining compliance with safety regulations. The substantial contract value and potential for renewal based on performance make this a significant growth opportunity for suitable businesses.

## Notice

Grenfell Housing service is seeking tenders to appoint the services of suitably qualified and experienced main contractor to provide a supplemental Programmed, Planned and Responsive repairs service. Tenderers shall be deemed to have submitted their rates with a full understanding of the nature of the scope and volume of work. The Council will award the Contract(s) commencing 1 April 2023 with a contract end date of 31 March 2025. The Council reserves the right to offer an extension of the Contract for a further 12 months, subject to satisfactory performance. The Council has its own in-house repairs service that undertakes a proportion of this work; however, demand sometimes outweighs this capacity, thus a main contractor is required to ensure the Council can fulfil its repair obligations.

### Lot Information

Lot 1

Grenfell Housing Service requires a main contractor to undertake a planned preventative maintenance, resilience, response, and emergency out-of-hours service programme to cover 160 properties occupied by Grenfell survivors and bereaved. The service supplements a new and developing "in-house" repairs and handyperson service run out of Lancaster West and the overall service is managed by Grenfell Housing Services (GHS). Ideally, we are looking to appoint a single main contractor with a robust/ agile supply chain to deliver the scope of this service which includes: * A responsive repair and maintenance service to Grenfell survivors and bereaved. * A "resilience" service to provide backup to a borough "in-house" repairs service. * An out-of-hours service to residents to deal with emergency jobs, for example, leaks, and heating outages outside of normal working hours. * To provide flexibility outside of 9-5, Monday to Friday on non-urgent jobs for residents who work or have other commitments. * To provide a building maintenance service to freehold, Council acquired blocks. * To provide Fire safety checks and ensure compliance in relation to gas and electrical safety as well as other programmed compliance tasks in properties acquired by the Council. The geographical coverage of the service is relatively compressed, with the majority of the properties being within the borough of Kensington & Chelsea, with others being in neighbouring boroughs of Westminster, Brent, Hammersmith & Fulham and Richmond.

Renewal: subject to satisfactory performance

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/032473-2022 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Nov 2022 |
| Submission deadline | 14 Dec 2022 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 2 Apr 2023 - 31 Mar 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £400,000 |
| Lots value | £400,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ROYAL BOROUGH OF KENSINGTON AND CHELSEA - GRENFELL HOUSING SERVICE |
| Locality | LONDON |
| Post town | West London |
| Postcode | W8 7NX |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI33 Kensington & Chelsea and Hammersmith & Fulham |
| Local authority | Kensington and Chelsea |
| Electoral ward | Campden |
| Westminster constituency | Kensington and Bayswater |
| Delivery location | TLI33 Kensington & Chelsea and Hammersmith & Fulham |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50000000 - Repair and maintenance services
- 50700000 - Repair and maintenance services of building installations

## Release History

- 16 Nov 2022 at 11:32 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/032473-2022

## Notice URLs

- http://www.capitalesourcing.com
- http://www.rbkc.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0384dc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0384dc.json.
