--- title: "OHCAT - ICT Managed Service" ocid: "ocds-h6vhtk-038734" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-038734" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-038734.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-038734.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "ORCHARD HILL COLLEGE & ACADEMY TRUST" published: "2022-11-22" --- # OHCAT - ICT Managed Service Buyer: ORCHARD HILL COLLEGE & ACADEMY TRUST Current stage: Tender OCID: ocds-h6vhtk-038734 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-038734) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-038734.json) ## Summary The Orchard Hill College & Academy Trust is seeking a provider for an ICT Managed Service, with a contract value of £9.5 million (GBP). The Trust operates across London, Surrey, Sussex, and Berkshire, encompassing 22 sites and approximately 1,500 staff and 2,077 pupils. The procurement aims to establish a single provider to deliver a comprehensive range of ICT services, including strategic advice, 24/7 monitoring, service desk support, and infrastructure management. The procurement process is currently in the active stage, with a tender deadline of December 22, 2022. This tender opportunity presents businesses specialising in IT services, consultancy, software development, and support with a chance to collaborate with the Orchard Hill College & Academy Trust. Companies with expertise in education sector ICT solutions are well-suited to compete for this contract. The Trust's emphasis on innovation, service quality, and expertise in special education needs creates an opportunity for businesses to contribute to enhancing educational support services. The procurement method is selective, with a restricted procedure in place to ensure a competitive and transparent selection process. ## Notice Orchard Hill College and Academy Trust is a family of specialist education providers for pupils and students from nursery through to further education across London, Surrey, Sussex and Berkshire. The uniqueness of OHCAT is that it is fully representative of all designations of special education needs and disabilities. Across the whole organisation there are a range of experts and practitioners who advocate for children and young people with special education needs and disabilities to ensure they receive the best possible opportunities to achieve their full potential. Orchard Hill College (OHC) was established in 1983 and has grown from a small hospital provision into an Outstanding College that operates from eight college centres across London and provides post-16 education for approximately 400 students with mild, moderate, severe and profound learning need. Orchard Hill College Academy Trust (OHCAT) was established in 2013 by Orchard Hill College to share its expertise and provide services and support to specialist schools. The Trust is now home to 15 special schools In total there are currently 22 sites encompassing c1,500 staff and c2,077 Pupils The Purpose of this procurement is to identify a single provider who will deliver an ICT managed service across all sites. It is expected that TUPE will apply from the Trust. Bidders should assume that the Trust will require a 51 week onsite service that fulfils an SLA that will be provided by the Trust. The following list of services are to be provided but should not be seen as a finite list: - strategic advice and direction to the Trust regarding ICT - 24hrs a day 365 days per year monitoring and management service - service desk - support for the Trust administration staff who currently number c70 at Quadrant House and remotely - local staffing that bidders deem necessary to meet the delivery requirements of the SLA - responsibility for design, specification, installation and management of all ICT infrastructure - supply of goods and services based on an agreed Best Value (BV) approach - management of all ICT against an agreed SLA - management of third parties - relevant management, patching and reporting - training - technical and curriculum as necessary - expectation that the provider will drive innovation - risk registers and inventory management - co-ordination and administrative support to an ICT Project Group The initial work will be to both transition to the new service and then design and implement a new infrastructure across seven initial sites. Starting with a design phase in the summer term of 2023 and then a roll out during the Autumn term and when new communication lines are in place (due to be procured in parallel to this procurement). ### Lot Information Lot 1 Orchard Hill College and Academy Trust is a family of specialist education providers for pupils and students from nursery through to further education across London, Surrey, Sussex and Berkshire. The uniqueness of OHCAT is that it is fully representative of all designations of special education needs and disabilities. Across the whole organisation there are a range of experts and practitioners who advocate for children and young people with special education needs and disabilities to ensure they receive the best possible opportunities to achieve their full potential. Orchard Hill College (OHC) was established in 1983 and has grown from a small hospital provision into an Outstanding College that operates from eight college centres across London and provides post-16 education for approximately 400 students with mild, moderate, severe and profound learning need. Orchard Hill College Academy Trust (OHCAT) was established in 2013 by Orchard Hill College to share its expertise and provide services and support to specialist schools. The Trust is now home to 15 special schools In total there are currently 22 sites encompassing c1,500 staff and c2,077 Pupils The Purpose of this procurement is to identify a single provider who will deliver an ICT managed service across all sites. It is expected that TUPE will apply from the Trust. Bidders should assume that the Trust will require a 51 week onsite service that fulfils an SLA that will be provided by the Trust. The following list of services are to be provided but should not be seen as a finite list: - strategic advice and direction to the Trust regarding ICT - 24hrs a day 365 days per year monitoring and management service - service desk - support for the Trust administration staff who currently number c70 at Quadrant House and remotely - local staffing that bidders deem necessary to meet the delivery requirements of the SLA - responsibility for design, specification, installation and management of all ICT infrastructure - supply of goods and services based on an agreed Best Value (BV) approach - management of all ICT against an agreed SLA - management of third parties - relevant management, patching and reporting - training - technical and curriculum as necessary - expectation that the provider will drive innovation - risk registers and inventory management - co-ordination and administrative support to an ICT Project Group The initial work will be to both transition to the new service and then design and implement a new infrastructure across seven initial sites. Starting with a design phase in the summer term of 2023 and then a roll out during the Autumn term and when new communication lines are in place (due to be procured in parallel to this procurement). Additional information: See ITT and related documentation Renewal: Option for up to 24 months extension ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/033040-2022 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Restricted procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 22 Nov 2022 | | Submission deadline | 22 Dec 2022 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £9,500,000 | | Lots value | £9,500,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | ORCHARD HILL COLLEGE & ACADEMY TRUST | | Locality | SURREY | | Post town | Sutton | | Postcode | SM2 5AS | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI6 Outer London - South | | ITL 3 | TLI63 Merton, Kingston upon Thames and Sutton | | Local authority | Sutton | | Electoral ward | Sutton South | | Westminster constituency | Sutton and Cheam | | Delivery location | TLJ South East (England) | ## CPV Codes ### Divisions - 30 - Office and computing machinery, equipment and supplies except furniture and software packages - 32 - Radio, television, communication, telecommunication and related equipment - 48 - Software package and information systems - 72 - IT services: consulting, software development, Internet and support - 80 - Education and training services ### Codes - 30213000 - Personal computers - 30214000 - Workstations - 30230000 - Computer-related equipment - 32410000 - Local area network - 32420000 - Network equipment - 48820000 - Servers - 72000000 - IT services: consulting, software development, Internet and support - 80000000 - Education and training services ## Release History - 22 Nov 2022 at 10:05 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/033040-2022 ## Notice URLs - http://ohcat.org - https://ohcat.mytenders.co.uk/ - https://www.gov.uk/government/publications/public-procurement-review-service-scope-and-remit - https://www.mytenders.co.uk/Search/Search_Switch.aspx?ID=228047 - https://www.mytenders.co.uk/search/Search_AuthProfile.aspx?ID=AA42971 - https://www.mytenders.co.uk/sitehelp/help_guides.aspx ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-038734. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-038734.json.