--- title: "CWMTAWE CLUSTER NETWORK COMPLEX NEEDS WORKER" ocid: "ocds-h6vhtk-03878e" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03878e" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03878e.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03878e.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "NHS WALES SHARED SERVICES PARTNERSHIP" published: "2022-11-23" --- # CWMTAWE CLUSTER NETWORK COMPLEX NEEDS WORKER Buyer: NHS WALES SHARED SERVICES PARTNERSHIP Current stage: Tender OCID: ocds-h6vhtk-03878e [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03878e) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03878e.json) ## Summary The NHS Wales SHARED SERVICES PARTNERSHIP has initiated a tender process for the procurement of services for the CWMTAWE CLUSTER NETWORK COMPLEX NEEDS WORKER. This procurement falls under the industry category of community health services. The tender is currently at the planning stage, with a contract value of £129,000 GBP and a tender deadline of 30th December 2022. The buying organisation is looking to develop the Complex Needs Service across the Cwmtawe Cluster Network, focusing on areas such as domestic abuse, mental health, and substance misuse. This tender opportunity presents a chance for businesses in the health and social work services sector to engage with NHS Wales and contribute to improving healthcare outcomes in the Cwmtawe Cluster area. Companies with expertise in community health services and a demonstrated ability to collaborate with multiple stakeholders will be well-suited to compete for this contract. The procurement method is an open procedure, allowing a transparent and fair process for interested parties to participate and showcase their capabilities in providing complex needs services to the community. ## Notice The Provider will need to: Develop the Complex Needs Service across the Cwmtawe Cluster Network, identifying unmet need and be the central point of contact for referrals to the service - work with individuals from primary care settings to undertake initial assessments. Identify and co-produce meaningful interventions to address identified issues with regard to domestic abuse, mental health and/or substance misuse - work with colleagues as an advocate for patients with complex needs across the Cwmtawe Cluster area to identify and ensure all patients gave full and equitable access to help and support - using a 'Team Around the Family' approach, lead and broker staff in specialist roles and from partner 2.2 organisations to ensure effective outcomes - to work with third sector providers and service commissioners to ensure that adequate quality assurance/clinical governance/performance management systems are in place to underpin safe referral processes - to implement procedures for signposting and referral to third sector and partner organisations underpinned by sound information sharing protocols - strengthen and develop links and pathways with other services including but not exclusively private sector landlords and specialist providers to increase collaborative working - work closely with local housing teams to ensure communications are clear and people who need help are identified at the earliest opportunity - help people to maintain their independence, health and wellbeing through innovative interventions that fully recognise and incorporate each person's strengths - to participate in multi-disciplinary team meetings and input into clinical reviews as deemed appropriate - to manage a budget which can be utilised to fund resources, community activities and therapeutic interventions as identified - to maintain accurate records and produce regular reports to ensure effective monitoring procedures - to manage a case load NB: This Tender Opportunity covers the Cwmtawe Cluster Network. Further opportunities may become available under this contract, as funding becomes available. Ultimately to cover other Cluster Networks across the Swansea Bay University Health Board footprint. ### Lot Information Lot 1 The Provider will need to: Develop the Complex Needs Service across the Cwmtawe Cluster Network, identifying unmet need and be the central point of contact for referrals to the service - work with individuals from primary care settings to undertake initial assessments. Identify and co-produce meaningful interventions to address identified issues with regard to domestic abuse, mental health and/or substance misuse - work with colleagues as an advocate for patients with complex needs across the Cwmtawe Cluster area to identify and ensure all patients gave full and equitable access to help and support - using a 'Team Around the Family' approach, lead and broker staff in specialist roles and from partner 2.2 organisations to ensure effective outcomes - to work with third sector providers and service commissioners to ensure that adequate quality assurance/clinical governance/performance management systems are in place to underpin safe referral processes - to implement procedures for signposting and referral to third sector and partner organisations underpinned by sound information sharing protocols - strengthen and develop links and pathways with other services including but not exclusively private sector landlords and specialist providers to increase collaborative working - work closely with local housing teams to ensure communications are clear and people who need help are identified at the earliest opportunity - help people to maintain their independence, health and wellbeing through innovative interventions that fully recognise and incorporate each person's strengths - to participate in multi-disciplinary team meetings and input into clinical reviews as deemed appropriate - to manage a budget which can be utilised to fund resources, community activities and therapeutic interventions as identified - to maintain accurate records and produce regular reports to ensure effective monitoring procedures - to manage a case load NB: This Tender Opportunity covers the Cwmtawe Cluster Network. Further opportunities may become available under this contract, as funding becomes available. Ultimately to cover other Cluster Networks across the Swansea Bay University Health Board footprint. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/033183-2022 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 23 Nov 2022 | | Submission deadline | 30 Dec 2022 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £129,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS WALES SHARED SERVICES PARTNERSHIP | | Locality | NEATH | | Post town | Swansea | | Postcode | SA12 7BX | | Country | Wales | | ITL 1 | TLL Wales | | ITL 2 | TLL4 Mid and South West Wales | | ITL 3 | TLL44 Neath Port Talbot | | Local authority | Neath Port Talbot | | Electoral ward | Aberavon | | Westminster constituency | Aberafan Maesteg | | Delivery location | TLL17 Bridgend and Neath Port Talbot, TLL18 Swansea | ## CPV Codes ### Divisions - 75 - Administration, defence and social security services - 85 - Health and social work services ### Codes - 75122000 - Administrative healthcare services - 85000000 - Health and social work services - 85100000 - Health services - 85140000 - Miscellaneous health services - 85323000 - Community health services ## Release History - 23 Nov 2022 at 11:16 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/033183-2022 ## Notice URLs - http://nwssp.nhs.wales/ourservices/procurement-services/ - https://etenderwales.bravosolution.co.uk/ - https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221 - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=126859 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03878e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03878e.json.