---
title: "Invitation to Tender for the Cruise Ship Welcome and Information Service"
ocid: "ocds-h6vhtk-03883b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03883b"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03883b.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03883b.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "ORKNEY ISLANDS COUNCIL (HARBOUR AUTHORITY)"
published: "2026-03-13"
---

# Invitation to Tender for the Cruise Ship Welcome and Information Service

Buyer: ORKNEY ISLANDS COUNCIL (HARBOUR AUTHORITY)  
Current stage: Award  
OCID: ocds-h6vhtk-03883b

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03883b.json)

## Summary

Orkney Islands Council (Harbour Authority) invites tenders for the provision of Cruise Ship Welcome and Information Services, aimed at welcoming passengers and crew of arriving cruise ships. The procurement falls under the tourist information services category and is set in the Orkney Islands, UKM65 region. The contract was awarded to Ship2shoreorkney with a value of £1,107,300 GBP and is currently in the award stage. The procurement process follows an open procedure as per the Public Contracts (Scotland) Regulations 2015. The service will initially last for 36 months, with the possibility of extending for two additional 12-month periods. The process emphasises quality criteria such as service delivery and expertise, and was completed on 1st March 2023.

This tender presents significant opportunities for businesses specialising in tourist services, especially those with experience in handling large volumes of visitors efficiently. Companies with expertise in event management, hospitality, or comprehensive information services would be particularly well-suited to meet the tender requirements. The accessibility of electronic submissions caters well to tech-savvy firms looking to expand their business in the vibrant tourist sector represented by Orkney's cruise traffic. With the potential for contract extensions, businesses can establish long-term relationships with the Orkney Islands Council, enhancing their access to future public procurement opportunities within Scotland.

## Notice

Orkney Islands Council invites tenders from suitably qualified and experienced Contractors for the provision of the Cruise Ship Welcome and Information Services to arriving cruise ship passengers and crew.

### Lot Information

Lot 1

Orkney Islands Council invites tenders from suitably qualified and experienced Contractors for the provision of the Cruise Ship Welcome and Information Services to arriving cruise ship passengers and crew. The service is for an initial term of 36 months with options to extend for a further 2 x 12 months.

Renewal: The initial term of the contract is 36 months with 2 x 12 extensions

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/023029-2026 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Mar 2026 |
| Submission deadline | 5 Jan 2023 |
| Future notice date | Not specified |
| Award date | 1 Mar 2023 |
| Contract period | Not specified |
| Recurrence | November 2028 |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,125,000 |
| Lots value | £1,125,000 |
| Awards value | Not specified |
| Contracts value | £1,107,300 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ORKNEY ISLANDS COUNCIL (HARBOUR AUTHORITY) |
| Locality | KIRKWALL |
| Post town | Kirkwall |
| Postcode | KW15 1NY |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM2 Highlands and Islands |
| ITL 3 | TLM20 Highlands and Islands |
| Local authority | Orkney Islands |
| Electoral ward | Kirkwall East |
| Westminster constituency | Orkney and Shetland |
| Delivery location | TLM65 Orkney Islands |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SHIP2SHOREORKNEY |

## CPV Codes

### Divisions

- 63 - Supporting and auxiliary transport services; travel agencies services

### Codes

- 63513000 - Tourist information services

## Release History

- 13 Mar 2026 at 14:11 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/023029-2026
- 25 Nov 2022 at 08:43 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/033428-2022

## Notice URLs

- http://www.orkneyharbours.com
- http://www.publiccontractsscotland.gov.uk
- http://www.scotcourts.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000714703
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA11522

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03883b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03883b.json.