---
title: "Application Maintenance and Support Services"
ocid: "ocds-h6vhtk-03886c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03886c"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03886c.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03886c.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "DEPARTMENT FOR ENVIRONMENT FOOD & RURAL AFFAIRS"
published: "2022-11-25"
---

# Application Maintenance and Support Services

Buyer: DEPARTMENT FOR ENVIRONMENT FOOD & RURAL AFFAIRS  
Current stage: Planning  
OCID: ocds-h6vhtk-03886c

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03886c.json)

## Summary

The Department for Environment Food & Rural Affairs has initiated a tender process for "Application Maintenance and Support Services." The procurement, with a value of £290,000,000, falls under the services category. The tender, using a selective procurement method with competitive negotiation, is currently in the planning stage. The contract period is set to start on December 4, 2023, and end on December 3, 2028. The tender period begins on November 28, 2022.

This opportunity could be beneficial for businesses providing IT services, consulting, software development, Internet, and support. Companies interested in transitioning and managing applications from IBM, Capgemini, and other third-party contracts may find this tender suitable. The Department for Environment Food & Rural Affairs is seeking a collaborative supplier ecosystem to proactively manage issues and provide ongoing reporting. Businesses capable of transforming AMS services and meeting Future Mode of Operation requirements could excel in this competitive procedure with negotiation procurement process.

## Notice

This requirement is for the provision of an Application Maintenance and Support (AMS) services contract -to pro-actively monitor and provide alerts for applications/services. -to manage, maintain and support applications that are currently managed by: -IBM under the e-nabling contract; -Capgemini under the Service Procurement contract; -Other third-party contracts that may be included in this contract. -to manage, maintain and support applications that are developed by: -internal software development teams; -suppliers that develop applications for Defra that do not have an AMS capability; -management of Software as a Service (SaaS) and Commercial of the Shelf (COTS)Software; and -minor application development work to support enhancements and continuous improvement. -for the transition of applications from IBM, Capgemini and other third party contracts to the new supplier. -for the on-boarding of -applications developed by internal software development teams; -applications developed by suppliers that develop applications for Defra that do not have an AMS capability; -Other third-party contracts that may be included in this contract; -Software as a Service (SaaS) and Commercial of the Shelf (COTS)Software. -database administration -to de-commission / transition applications where required. -take on the management of third party suppliers/licences (currently managed by IBM and Capgemini) for existing applications. -to transform the AMS services to meet the Future Mode of Operation requirements (option to be agreed). -which ensures that application documentation is always current. -to provide ongoing recurring reporting. -to work in a collaborative supplier eco-system to proactively manage issues and problems -to support the transition of the services to the replacement supplier (at the end of the contract) in accordance with an agreed Exit Plan.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/033504-2022 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Competitive procedure with negotiation |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Nov 2022 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 4 Dec 2023 - 3 Dec 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £290,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR ENVIRONMENT FOOD & RURAL AFFAIRS |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 3JR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 25 Nov 2022 at 13:10 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/033504-2022

## Notice URLs

- https://www.gov.uk/government/organisations/department-for-environment-food-rural-affairs

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03886c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03886c.json.