---
title: "National Museums Scotland - Visitor Research Agency"
ocid: "ocds-h6vhtk-03888b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03888b"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03888b.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03888b.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NATIONAL MUSEUMS SCOTLAND"
published: "2023-03-07"
---

# National Museums Scotland - Visitor Research Agency

Buyer: NATIONAL MUSEUMS SCOTLAND  
Current stage: Award  
OCID: ocds-h6vhtk-03888b

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## Summary

The National Museums Scotland has completed a procurement process for a Visitor Research Agency. The agency will provide audience research services covering various visitor segments, including general visitors, special exhibition visitors, mystery shopping, event visitors, online users, and museum members. The procurement, which falls under the services category, was carried out through an open procedure. The contracting authority, National Museums Scotland, is located in Edinburgh, UK. The contract was awarded to MEL Research Ltd on 18th January 2023 for a value of 156,000 GBP.

This procurement opportunity with National Museums Scotland offers businesses a chance to deliver audience research services to support the museum's strategic objectives. Companies with experience in the cultural sector and expertise in research services could thrive in this competitive landscape. The procurement stage has already reached the award phase, showcasing a clear opportunity for growth through successful bidding and service delivery. Businesses able to demonstrate quality in service provision and price competitiveness would be well-suited to compete for this contract.

## Notice

The National Museums Scotland (the Client) National Museums Scotland wishes to commission an agency to deliver our ongoing and developing audience research programme, with the aim of providing us with data and insights to help us meet our strategic objectives. National Museums Scotland is seeking a suitably qualified contractor to deliver onsite and digital research with experience in the cultural sector to provide a range of services which include research covering; General visitors Special exhibition visitors Mystery shopping Event visitors Online users National Museum Scotland Members

### Lot Information

Lot 1

Wanting to procure an agency to deliver National Museums Scotland's ongoing and developing audience research programme

Options: Additional one year extension

Renewal: Optional one year extension

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/006573-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Mar 2023 |
| Submission deadline | 4 Jan 2023 |
| Future notice date | Not specified |
| Award date | 18 Jan 2023 |
| Contract period | 31 Mar 2023 - 31 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £140,000 |
| Lots value | £140,000 |
| Awards value | Not specified |
| Contracts value | £156,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NATIONAL MUSEUMS SCOTLAND |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH1 1JF |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | City Centre |
| Westminster constituency | Edinburgh East and Musselburgh |
| Delivery location | TLM75 City of Edinburgh |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MEL RESEARCH |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73110000 - Research services

## Release History

- 7 Mar 2023 at 12:28 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/006573-2023
- 7 Mar 2023 at 12:28 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/006572-2023
- 25 Nov 2022 at 16:14 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/033552-2022

## Notice URLs

- http://www.nms.ac.uk/
- http://www.publiccontractsscotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000714725
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00423

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03888b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03888b.json.