---
title: "National Framework for the Provision of Crisis Communications Support PIN"
ocid: "ocds-h6vhtk-03897b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03897b"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03897b.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03897b.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "COUNTESS OF CHESTER HOSPITAL NHS FOUNDATION TRUST"
published: "2022-11-30"
---

# National Framework for the Provision of Crisis Communications Support PIN

Buyer: COUNTESS OF CHESTER HOSPITAL NHS FOUNDATION TRUST  
Current stage: Planning  
OCID: ocds-h6vhtk-03897b

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## Summary

The Countess of Chester Hospital NHS Foundation Trust, as the buying organisation, has published a tender titled "National Framework for the Provision of Crisis Communications Support PIN" in the services category, focusing on public relations consultancy services. This procurement process, at the planning stage, aims to understand market interest in a potential framework agreement to provide crisis communications support for UK public sector organisations. The deadline for future notices is January 12, 2023. The organisation is located in Chester, UK.

This tender presents an opportunity for consultancy firms specialising in public relations and crisis communication services to compete. Businesses with expertise in strategic communications, reputation management, media engagement, and stakeholder relations would be well-suited to participate. Successful suppliers must meet specific insurance, certification, and quality standards. The framework aims to provide support to public sector organisations across the UK in managing reputational risks and responding to crises effectively.

## Notice

Commercial Procurement Services, hosted by the Countess of Chester Hospital NHS Foundation Trust, is considering the letting of a National Framework Agreement to cover Crisis Communications Support for UK public sector organisations. The aim of this PIN Notice, Preliminary Specification and Questionnaire is to understand, from each supplier in the market, the appropriateness of a potential framework agreement. The purpose of this PIN notice is to conduct preliminary market consultation, with a view to preparing a procurement. Suppliers participating in this market consultation are not guaranteed to receive either an invitation to tender (if invitations to tender are issued), or a place on any framework agreement which may be awarded following an invitation to tender. This PIN notice is NOT a call for competition. There is no guarantee that any procurement exercise will result from this consultation.

### Lot Information

Lot 1

Commercial Procurement Services, hosted by the Countess of Chester Hospital NHS Foundation Trust, is considering the letting of a National Framework Agreement to cover Crisis Communications Support for UK public sector organisations. The potential framework agreement aims to provide a consultancy support service to organisations facing, or potentially facing, situations that may involve reputational risk. Suppliers would be required to deliver services to public sector organisations across the whole of the UK. Suppliers would need to posess the ability to plan, train, advise and deliver services to public sector contracting authorities on the below areas: * Strategic communications expertise * Reputation management * Risk identification and mitigation * Media engagement support and media training * Stakeholder/Internal relations expertise * Public affairs and public relations expertise Suppliers would need to be able to respond quickly to customers in times of sudden crisis, and/or provide long term support to help mitigate potential risks. Suppliers would work closely with customers to determine the most suitable approach to deliver an agreed package of support. Suppliers appointed to the framework must meet and maintain the following minimum standards: * Employers (Compulsary) Liability Insurance with a minimum cover of PS5m * Public (and Products if applicable) Liability Insurance with a minimum cover of PS5m * Professional Indemnity Insurance with a minimum cover of PS5m * Cyber and Data Risk Insurance * ISO9001 or evidence of equivalent certification or evidence of a Quality management system to a level equivalent to the ISO9001 standard * ISO27001 or evidence of equivalent certification or evidence of an Information System Security management system to a level equivalent to the ISO27001 standard * ISO20700 or equivalent * Cyber Essentials certification NB. This list is not exhaustive and is subject to change.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/033927-2022 |
| Notice type | Planning Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Nov 2022 |
| Submission deadline | Not specified |
| Future notice date | 12 Jan 2023 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | COUNTESS OF CHESTER HOSPITAL NHS FOUNDATION TRUST |
| Locality | CHESTER |
| Post town | Chester |
| Postcode | CH2 1UL |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD6 Cheshire |
| ITL 3 | TLD63 Cheshire West and Chester |
| Local authority | Cheshire West and Chester |
| Electoral ward | Upton |
| Westminster constituency | Chester North and Neston |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79416200 - Public relations consultancy services

## Release History

- 30 Nov 2022 at 13:38 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/033927-2022

## Notice URLs

- http://www.nhssourcing.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03897b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03897b.json.
