--- title: "NW2517 - Robotic Process Automation (RPA) - Support and Development" ocid: "ocds-h6vhtk-0389c2" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0389c2" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0389c2.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0389c2.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "NORTHUMBRIAN WATER GROUP LIMITED" published: "2022-12-01" --- # NW2517 - Robotic Process Automation (RPA) - Support and Development Buyer: NORTHUMBRIAN WATER GROUP LIMITED Current stage: Tender OCID: ocds-h6vhtk-0389c2 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0389c2) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0389c2.json) ## Summary The current tender opportunity is being issued by NORTHUMBRIAN WATER GROUP LIMITED for the project titled "NW2517 - Robotic Process Automation (RPA) - Support and Development". The procurement falls under the services category within the software-related services industry. The tender is currently in the active stage with a deadline for submission by 12:00 PM on 14th December 2022. The project involves a 2+2+1-year contract for a new RPA partner, focusing on supporting RPA development and automation initiatives. The procurement method being used is a Negotiated procedure with prior call for competition. This tender by NORTHUMBRIAN WATER GROUP LIMITED presents a significant business opportunity for companies well-versed in providing software support, development, and consultancy services, particularly those with experience in the utilities sector. The contract value is set at £1,200,000. Interested businesses have until 14th December 2022 to submit their proposals through electronic submission. The key goal for the selected partner will be to deliver high-quality customer experiences, support current live processes, and drive business value through efficient automation solutions. The tender documents outline the necessary pre-qualification criteria for potential suppliers to meet before being considered for the contract. ## Notice Northumbrian Water Limited (NWL) provide water and sewerage services to just under 4.4 million people operating principally in the North-East of England and Essex and Suffolk. It is NWL's vision 'to be the most digital water company in the world' therefore it is our mission to find a partner to support our Robotic Process Automation programme. Robotic Process Automation (RPA) is operational within NWL, having procured UiPath software in 2020. Over the last 18 months a successful programme has delivered 22 live processes and significant ROI has been realised. These processes cut across multiple Directorates, the main ones within our Wastewater and Customer Directorate. The current contract with our RPA partner is due to come to an end on 31st March 2023. NWL wish to procure a 2+2+1-year contract for a new RPA partner. NWL have a current arrangement in place with a partner to provide us with both support and development resource for UiPath. NWL are currently on RPA Automation Cloud Platform version 2021.10. Our chosen partner must have an in-depth knowledge and a close proven working relationship with UiPath, experience and knowledge of the utilities sector and preferable proven history of providing automations within the water and/or utility industry. The key attributes that we are looking for are, for the procured partner, to support us in providing an easy, timely and high-quality customer experience, assist our current live processes, and support NWL on all RPA development. The partner must support our goal of realising business value over the coming years. In addition, to drive efficiencies and to allow regression packs to be executed more often and across multiple applications, NWL require manual test cases to be replaced by automated tests and require a partner to support with this initiative. ### Lot Information Lot 1 NWL wish to procure a 2+2+1-year contract for a new RPA partner. NWL have a current arrangement in place with a partner to provide us with both support and development resource for UiPath. Options: The initial 2-year contract shall have options to extend for 2+1 years (up to 5 years in total). Renewal: The initial contract is for 2 years with options to extend for 2+1 years (up to 5 years in total). ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/034024-2022 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Negotiated procedure with prior call for competition | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 1 Dec 2022 | | Submission deadline | 14 Dec 2022 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £1,200,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NORTHUMBRIAN WATER GROUP LIMITED | | Locality | DURHAM | | Post town | Durham | | Postcode | DH1 5FJ | | Country | England | | ITL 1 | TLC North East (England) | | ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear | | ITL 3 | TLC41 Durham | | Local authority | County Durham | | Electoral ward | Framwellgate and Newton Hall | | Westminster constituency | City of Durham | | Delivery location | Not specified | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72260000 - Software-related services - 72261000 - Software support services - 72262000 - Software development services - 72263000 - Software implementation services - 72265000 - Software configuration services - 72266000 - Software consultancy services ## Release History - 1 Dec 2022 at 09:59 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/034024-2022 ## Notice URLs - https://s1.ariba.com - https://www.nwl.co.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0389c2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0389c2.json.