---
title: "IT Service Management and IT Service Asset & Configuration Management (SACM) Discovery and Monitoring Tools Tender for the United Kingdom Atomic Energy Authority"
ocid: "ocds-h6vhtk-038a0a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-038a0a"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-038a0a.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-038a0a.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "UNITED KINGDOM ATOMIC ENERGY AUTHORITY"
published: "2023-06-26"
---

# IT Service Management and IT Service Asset & Configuration Management (SACM) Discovery and Monitoring Tools Tender for the United Kingdom Atomic Energy Authority

Buyer: UNITED KINGDOM ATOMIC ENERGY AUTHORITY  
Current stage: Award  
OCID: ocds-h6vhtk-038a0a

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-038a0a)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-038a0a.json)

## Summary

The United Kingdom Atomic Energy Authority has completed a procurement process for IT Service Management and IT Service Asset & Configuration Management tools. The tender title is "IT Service Management and IT Service Asset & Configuration Management (SACM) Discovery and Monitoring Tools Tender for the United Kingdom Atomic Energy Authority." This procurement falls under the industry category of IT software packages. The procurement method was an open procedure, and the awarded supplier is Ivanti UK Ltd. The contract value signed on June 15, 2023, amounts to GBP 350,000.

This procurement process by the UKAEA creates opportunities for suppliers specializing in IT services and software packages. Businesses interested in providing IT Service Management tools and IT asset and configuration management solutions would be well-suited to compete in this tender. The active stage of the procurement process indicates ongoing opportunities for engagement with the United Kingdom Atomic Energy Authority, potentially leading to long-term business relationships and growth for successful suppliers.

## Notice

The UKAEA require an IT Service Management tool and an IT Service Asset & Configuration Management (SACM) Discovery and Monitoring Tool. The aim of the procurement is: To implement an ITSM Asset & Configuration Management Discovery & Dependency tool to enable monitoring of equipment and services on UKAEA networks, in support of the IT Services to our organisation. The UKAEA does not currently utilise a tool to monitor the assets & services across the site in order to support a Configuration Management Database (CMDB) and support its future Asset & Configuration Management solution.

### Lot Information

Lot 1

IT Service Management and IT Service Asset & Configuration Management (SACM) Discovery and Monitoring Tools Tender for the United Kingdom Atomic Energy Authority. Additional information: UKAEA require an ITSM tool to be used across the organisation. The ITSM tool will be a software solution that will help UKAEA manage the provision of IT services to internal users. UKAEA also require a SACM tool - Service Asset and Configuration Management

Options: 3+1+1+1

Renewal: 1+1+1 total of three years

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/018156-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Jun 2023 |
| Submission deadline | 20 Jan 2023 |
| Future notice date | Not specified |
| Award date | 14 Jun 2023 |
| Contract period | Not specified |
| Recurrence | 72 Months |

## Values

| Field | Value |
| --- | --- |
| Tender value | £500,000 |
| Lots value | £500,000 |
| Awards value | Not specified |
| Contracts value | £350,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNITED KINGDOM ATOMIC ENERGY AUTHORITY |
| Locality | ABINGDON |
| Post town | Oxford |
| Postcode | OX14 3DB |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ14 Oxfordshire CC |
| Local authority | South Oxfordshire |
| Electoral ward | Sandford & the Wittenhams |
| Westminster constituency | Didcot and Wantage |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IVANTI |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems
- 48517000 - IT software package
- 48600000 - Database and operating software package

## Release History

- 26 Jun 2023 at 15:24 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/018156-2023
- 1 Dec 2022 at 22:37 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/034134-2022

## Notice URLs

- http://www.gov.uk/government/organisations/uk-atomic-energy-authority
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=57775&B=UKAEA
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/72814
- https://www.gov.uk/government/organisations/uk-atomic-energy-authority
- https://www.ivanti.com/en-gb/company/about-ivanti

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-038a0a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-038a0a.json.