---
title: "Client Information Management System for the Lifeline Crisis Response Service"
ocid: "ocds-h6vhtk-038bd6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-038bd6"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-038bd6.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-038bd6.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "THE PUBLIC HEALTH AGENCY NI"
published: "2022-12-08"
---

# Client Information Management System for the Lifeline Crisis Response Service

Buyer: THE PUBLIC HEALTH AGENCY NI  
Current stage: Award  
OCID: ocds-h6vhtk-038bd6

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## Summary

The Public Health Agency NI has awarded a contract for the "Client Information Management System for the Lifeline Crisis Response Service" to Deolitte Management Ltd. The procurement method used was a limited award procedure without prior publication of a call for competition. This robust Information Management System aims to provide real-time information to support the safe and effective operation of the Lifeline Crisis Response Service. The award was valued at £220,275 GBP and was signed on 8th December 2022. The Public Health Agency NI acted as the buyer in this procurement process.

This tender for the Client Information Management System presents opportunities for businesses in the software package and information systems industry category, particularly those specializing in secure IMS solutions. Companies with experience in supplying similar goods to the public health sector in the UK would be well-suited to compete. The procurement process has already progressed to the award stage, providing a clear path for interested suppliers to engage and potentially secure future public sector contracts. Businesses looking to grow through government contracts should consider exploring similar opportunities in this sector and geographic location.

## Notice

A robust and secure Information Management System (IMS) with 'real-time' information for the safe and effective operation of the Lifeline Crisis Response Service

### Lot Information

Lot 1

A robust and secure Information Management System (IMS) with 'real-time' information for the safe and effective operation of the Lifeline Crisis Response Service

### Procurement Information

During 2021 significant security concerns with the existing CIMS were identified and it was agreed that a move to a MS Dynamics system was essential. A Direct Award Contract - ref DAC9980 - was approved to address urgent operational and security issues and to update the system as well as secure support arrangements for the existing CIMS for a further two year period until the new IM solution was implemented. Work has been continuing since August 2021 to move the existing CIMS over to a more secure Dynamics 365 platform whilst retaining full operational integrity. The current provider has identified significant cost increases that exceed the limit pf the previous Direct Award Contract and a further award is required to complete the work as a matter of priority

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/034775-2022 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Dec 2022 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 8 Dec 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £220,275 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE PUBLIC HEALTH AGENCY NI |
| Locality | BELFAST |
| Post town | Northern Ireland |
| Postcode | BT2 8BS |
| Country | Northern Ireland |
| ITL 1 | TLN Northern Ireland |
| ITL 2 | TLN0 Northern Ireland |
| ITL 3 | TLN06 Belfast |
| Local authority | Belfast |
| Electoral ward | Central |
| Westminster constituency | Belfast South and Mid Down |
| Delivery location | TLN Northern Ireland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DEOLITTE MANAGEMENT |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 8 Dec 2022 at 12:24 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/034775-2022

## Notice URLs

- https://www.publichealth.hscni.net/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-038bd6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-038bd6.json.