---
title: "ICT13144 ATS Booking and Scheduling Solution"
ocid: "ocds-h6vhtk-038da1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-038da1"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-038da1.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-038da1.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "TRANSPORT FOR LONDON"
published: "2022-12-15"
---

# ICT13144 ATS Booking and Scheduling Solution

Buyer: TRANSPORT FOR LONDON  
Current stage: Award  
OCID: ocds-h6vhtk-038da1

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-038da1.json)

## Summary

Transport for London has awarded a contract for the ICT13144 ATS Booking and Scheduling Solution to Via Technologies Europe B.V Limited. The contract, valued at £3,600,000 GBP, was signed on 25th November 2022. The procurement process was conducted through a selective competitive procedure with negotiation. The contract covers public road transport services in the services category. The solution involves delivering a booking and scheduling platform with various functionalities for Dial-a-Ride and other transportation services in London and surrounding areas.

This tender presents an opportunity for businesses specialising in technology solutions for public transport services to compete. The key evaluation criteria included solution design, mobilisation & transition, service management, privacy data protection, and cyber security. The contract allows for the extension of services for up to 3 years. As a public law body, Transport for London plays a crucial role as the buyer in this procurement process, ensuring transparency and accountability in public service contracts. Businesses with expertise in developing comprehensive booking and scheduling systems for assisted transport services would be well-suited for this opportunity.

## Notice

Contract for ATS Booking and Scheduling solution for Dial-a-Ride and other transportation.

### Lot Information

Lot 1

Deliver a booking and scheduling solution which maintains key functionalities such as ; Trip Booking, Trip Scheduling, Customer Account and Registration, Fleet Management, Driver Rostering, Trip Delivery, Operational Reporting and Business Intelligence, Data Migrations and Workflows, General Administration. Deliver a new single technological platform with additional functionality to meet the goals of the ATS Roadmap. Additional functionality includes but not limited to: A responsive customer-facing website (as minimum - app interface desirable) which is compliant with TfL accessibility design guidelines. A scalable solution for multiple customers and multiple service providers. Include a responsive scheduling system which can respond to real-time situations (e.g. delays, breakdowns etc.)

Options: Option to extend of up to 3 years (1+1+1).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/035464-2022 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Competitive procedure with negotiation |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Dec 2022 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 25 Nov 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £3,600,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TRANSPORT FOR LONDON |
| Locality | LONDON |
| Post town | East London |
| Postcode | E20 1JN |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Newham |
| Electoral ward | Stratford Olympic Park |
| Westminster constituency | Stratford and Bow |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VIA TECHNOLOGIES EUROPE |

## CPV Codes

### Divisions

- 60 - Transport services (excl. Waste transport)

### Codes

- 60112000 - Public road transport services

## Release History

- 15 Dec 2022 at 10:23 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/035464-2022

## Notice URLs

- https://ted.europa.eu/udl?uri=TED:NOTICE:124597-2019:TEXT:EN:HTML
- https://tfl.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-038da1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-038da1.json.