---
title: "The Provision of Ticketless Travel Surveys"
ocid: "ocds-h6vhtk-039231"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-039231"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-039231.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-039231.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "GOVIA THAMESLINK RAILWAY LIMITED"
published: "2022-12-16"
---

# The Provision of Ticketless Travel Surveys

Buyer: GOVIA THAMESLINK RAILWAY LIMITED  
Current stage: Tender  
OCID: ocds-h6vhtk-039231

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-039231)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-039231.json)

## Summary

The procurement process is being conducted by GOVIA THAMESLINK RAILWAY LIMITED, seeking partners for the provision of Ticketless Travel Surveys. The contract involves conducting a minimum of 4 surveys over 2 years, covering various sites across the GTR network in the South East of England. The contract duration is from June 2023 to March 2025, with potential extensions up to 2028. The procurement method is a selective negotiated procedure with prior call for competition, and the tender submission deadline is January 17, 2023.

This tender opportunity for the provision of Ticketless Travel Surveys by GTR offers businesses in the customer survey services category the chance to expand their operations. Companies with experience in conducting survey services, particularly in the railway sector, are well-suited to compete. The contract presents a significant business growth opportunity for entities capable of meeting the survey requirements over the specified period, including potential extensions.

## Notice

GTR are looking for a partner to provide the provision of Ticketless Travel Surveys for a minimum of 4 surveys, at 2 surveys per year, one summer and one winter (up to 31st March 2025). The scope of the requirement includes sites across the entire GTR network which stretches across the South East of England.

### Lot Information

Lot 1

GTR intend to engage a partner for the provision of the services under this tender for a minimum of 4 surveys, at 2 surveys per year, one summer and one winter. A range of 59000 to 64000 are to be completed between rail periods 1-6 and 7-13 at the locations mentioned above. The initial term will include 4 x surveys which will be broken down as follows: * 2023 - 1 x summer survey * 2024 - 2 x surveys, winter & summer * 2025 - 1 x winter survey The optional extension may include the below surveys: * 2025 - 1 x summer survey * 2026 - 2 x surveys, winter & summer * 2027 - 2 x surveys, winter & summer * 2028 - 1 x winter survey

Options: The initial term will include 4 x surveys which will be broken down as follows: 2023 - 1 x summer survey 2024 - 2 x surveys, winter & summer 2025 - 1 x winter survey Extension options up to 2028 will be considered at GTR's discretion depending on the continuing ability to deliver the services. The optional extension may include the below surveys: 2025 - 1 x summer survey 2026 - 2 x surveys, winter & summer 2027 - 2 x surveys, winter & summer 2028 - 1 x winter survey

Renewal: Potential Extension 2025 - 1 x summer survey 2026 - 2 x surveys, winter & summer 2027 - 2 x surveys, winter & summer 2028 - 1 x winter survey

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/035758-2022 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Negotiated procedure with prior call for competition |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Dec 2022 |
| Submission deadline | 17 Jan 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 May 2023 - 31 Mar 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £900,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | GOVIA THAMESLINK RAILWAY LIMITED |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC3R 8AJ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | City of London |
| Electoral ward | Bridge |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLH East (England), TLI London, TLJ South East (England) |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79342310 - Customer survey services

## Release History

- 16 Dec 2022 at 17:07 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/035758-2022

## Notice URLs

- http://www.gtrailway.com
- https://www.smartsurvey.co.uk/s/TicketlesTravel/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-039231. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-039231.json.