---
title: "Smart Metering Supply, Installation & Connectivity Services"
ocid: "ocds-h6vhtk-03927b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03927b"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03927b.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03927b.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "UNITED UTILITIES WATER LIMITED"
published: "2025-01-17"
---

# Smart Metering Supply, Installation & Connectivity Services

Buyer: UNITED UTILITIES WATER LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-03927b

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## Summary

United Utilities Water Limited has awarded a contract for the provision of Smart Metering Supply, Installation and Connectivity Services. The procurement falls under the services category, specifically targeting the repair and maintenance services of water meters. The awarded contract will support the rollout of over 900,000 Smart AMI meters during the AMP 8 and potentially the AMP 9 period, covering a timeframe of five years with possible extensions. The successful supplier, Arqiva Limited, will be responsible for the full scope of services including meter supply, installation, and connectivity services. The project location is primarily within the North West of England.

This tender presents substantial opportunities for businesses specializing in smart metering technologies, water infrastructure, and connectivity solutions. Companies with capabilities in supply chain management, installation, and maintenance of smart water meters will find this project particularly beneficial for growth. The procurement method adopted was a selective, negotiated procedure with prior competition, indicating a focus on both the technical and pricing aspects. With Arqiva Limited securing this contract, this project underscores the importance of offering comprehensive and innovative solutions in the water services sector.

## Notice

United Utilities (UU) have committed to the rollout of more than 900,000 Smart AMI meters during AMP 8 as a key enabler to reduce water supply volumes (via reductions in per capita consumption ("PCC"), reductions in customer-side leakage ("CSL") and non-house hold ("NHH") demand). In order to achieve this UU intend to appoint a single prime contractor to deliver the full scope of services (Smart Meter supply, meter installation and connectivity services/comms), whether directly or through sub-contract arrangements, for the 5 year AMP 8 period, with extension options up to the end of AMP 9.

### Lot Information

Lot 1

United Utilities (UU) have committed to the rollout of more than 900,000 Smart AMI meters during AMP 8 as a key enabler to reduce water supply volumes (via reductions in per capita consumption ("PCC"), reductions in customer-side leakage ("CSL") and non-household ("NHH") demand). In order to achieve this UU intend to appoint a single prime contractor to deliver the full scope of services (Smart Meter supply, meter installation and connectivity services/comms), whether directly or through sub-contract arrangements, for the 5 year AMP 8 period, with extension options up to the end of AMP 9. UU's strategy to implement and manage it's Smart Meter estate is to appoint a single supplier to acquire, deploy, commission, network and maintain the Smart Meter estate. This is being done to provide the necessary feed of data to allow the Company and their customers, to make decisions and change behaviours based upon the consist feed of consumption data. The appointed supplier will be responsible for: (i) Supply of Water Meters, (ii) Communications Unit (if water meter is not an integrated smart meter) (iii) Meter Installation (iv) Communications Network (v) Data management system and; (vi) Meter warranty

Options: Initial term of 5 years with the option to extend for up to an additional 5 years in 12 month increments.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/001791-2025 |
| Notice type | Planning Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Negotiated procedure with prior call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Jan 2025 |
| Submission deadline | 5 Mar 2024 |
| Future notice date | 3 Sep 2023 |
| Award date | 10 Jan 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £260,000,000 |
| Lots value | £260,000,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNITED UTILITIES WATER LIMITED |
| Locality | WARRINGTON |
| Post town | Warrington |
| Postcode | WA5 3LP |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD6 Cheshire |
| ITL 3 | TLD61 Warrington |
| Local authority | Warrington |
| Electoral ward | Great Sankey North and Whittle Hall |
| Westminster constituency | Warrington South |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | ARQIVA; NETWORK PLUS SERVICES |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 38 - Laboratory, optical and precision equipments (excl. glasses)
- 50 - Repair and maintenance services

### Codes

- 32412100 - Telecommunications network
- 32430000 - Wide area network
- 38421100 - Water meters
- 50411100 - Repair and maintenance services of water meters

## Release History

- 17 Jan 2025 at 18:16 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/001791-2025
- 14 Jan 2025 at 09:46 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/001117-2025
- 31 Jan 2024 at 15:34 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/003251-2024
- 21 Dec 2023 at 15:20 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/037717-2023
- 19 Dec 2023 at 15:35 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/037337-2023
- 19 Dec 2022 at 15:24 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/035866-2022

## Notice URLs

- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=76155&B=UNITEDUTILITIES
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/43984
- https://uk.eu-supply.com/ctm/supplier/publictenders?B=UNITEDUTILITIES
- https://www.unitedutilities.com

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03927b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03927b.json.