---
title: "For the provision of User Centred Design (UCD) Research and Technology Organisation (RTO) Dynamic Framework (DF)"
ocid: "ocds-h6vhtk-039289"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-039289"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-039289.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-039289.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "SATELLITE APPLICATIONS CATAPULT"
published: "2023-03-20"
---

# For the provision of User Centred Design (UCD) Research and Technology Organisation (RTO) Dynamic Framework (DF)

Buyer: SATELLITE APPLICATIONS CATAPULT  
Current stage: Award  
OCID: ocds-h6vhtk-039289

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## Summary

The Satellite Applications Catapult has completed a tender process for the provision of User Centred Design (UCD) Research and Technology Organisation (RTO) Dynamic Framework (DF). This service falls under the research and development services and related consultancy services category. The organisation is located in Didcot, Oxfordshire, UK. The tender had the procurement stage of 'award', and the contract was signed on 13th March 2023. The tender aimed to establish a framework to support service design in key markets such as Agri-tech, Healthy Living, Intelligent Transport, Climate and Sustainability, and space-enabled technologies.

This tender presents significant business growth opportunities for consultancy firms specialising in service design, user research, and product design. Companies with expertise in developing user research plans, service blueprints, user journeys, co-design workshops, and usability testing are well-suited to compete. The tender allows for multiple suppliers to participate in different lots, encouraging competition and fostering innovation in the design and development of products and services using satellite-based technologies.

## Notice

The Satellite Applications Catapult is seeking to establish a Research and Technology Organisation (RTO) Dynamic Framework (DF) to support the delivery objectives of our User Centred Design team. As a regional consultant in Service Design, you will use your expertise to ensure satellite-based technologies are designed with a needs-driven rather than technology-pushed approach. You will support organisations in understanding who their users are and to capture the requirements of these users. Based on requirements you will support organisations to articulate opportunities for new products/services or the improvement of existing products/services providing expertise on the iterative development, testing and evaluation of these. You will work in key markets such as Agri-tech, Healthy Living, Intelligent Transport, Climate and Sustainability, and space enabled technologies responding to industry-focused challenges and opportunities.

### Lot Information

Business Innovation Design

Working with business experts, technical specialists to support UK organisations of all sizes to develop new and existing services and products that utilise space enabled technologies. This will include running collaborative sessions to determine the most appropriate design interventions and strategies for different types of business; leading teams through business analysis and innovation activities; designing and leading opportunity exploration workshops with multi-sector delegates. These activities may be virtual and/or in-person. It will also include the analysis and synthesis of workshop outputs and the communication of results to stakeholders. (e.g. using tools such as Miro, PowerPoint).

Renewal: The contract can be extended by up to 12 months on two occasions (24 months in total) after the initial term.

User research

Developing a user research plan derived from project objectives and with input from key stakeholders; carrying out user research; analysis and synthesis of user research to define user requirements; translating these requirements into actionable data e.g. through user stories and communicating these outputs in a format that ensures all relevant stakeholders have a clear understanding so that they are able to make informed decisions based on user needs.

Renewal: The contract can be extended by up to 12 months on two occasions (24 months in total) after the initial term.

Service and product design

Developing and evaluating service and product concepts based on user requirements. This may include developing service blueprints, user journeys, designing and facilitating co-design workshops or brainstorming sessions with relevant stakeholders and developing of scenarios or storyboards. It may also include wireframing, prototyping (using tools such as Figma, AdobeXD, Sketch) and then setting up and conducting evaluative individual and/or group usability/ux testing and feedback sessions of digital/physical products and prototypes at varying stages of the development process against specified requirements/scenarios.

Renewal: The contract can be extended by up to 12 months on two occasions (24 months in total) after the initial term.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/008039-2023 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Mar 2023 |
| Submission deadline | 3 Feb 2023 |
| Future notice date | Not specified |
| Award date | 13 Mar 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £333,333 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SATELLITE APPLICATIONS CATAPULT |
| Locality | DIDCOT |
| Post town | Oxford |
| Postcode | OX11 0QR |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ14 Oxfordshire CC |
| Local authority | Vale of White Horse |
| Electoral ward | Hendreds |
| Westminster constituency | Didcot and Wantage |
| Delivery location | TLJ14 Oxfordshire CC |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 16 |
| Supplier names | &US; ANDTHEN; ATLANTTICO; HELLON; INTERROBANG; MACE & MENTER; MARVELL CONSULTING; MIMA; ODIS SPACE; PAPER DESIGN STUDIO; SOCIAL ORIGIN; SYSTRA; THE PUBLIC SERVICE CONSULTANTS LIMITED (TRADING AS THE PSC; TPXIMPACT; UNBOXED CONSULTING; WITH DESIGN INTENT |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73000000 - Research and development services and related consultancy services
- 73110000 - Research services
- 73200000 - Research and development consultancy services
- 73210000 - Research consultancy services

## Release History

- 20 Mar 2023 at 15:19 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/008039-2023
- 19 Dec 2022 at 16:09 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/035893-2022

## Notice URLs

- http://www.mytenders.co.uk
- https://sa.catapult.org.uk/
- https://www.gov.uk/government/publications/public-procurement-review-service-scope-and-remit
- https://www.mytenders.co.uk/search/Search_AuthProfile.aspx?ID=AA42845

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-039289. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-039289.json.
