--- title: "425 - Support at Home Assistive Technology and Mobile Response Service" ocid: "ocds-h6vhtk-0392e1" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0392e1" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0392e1.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0392e1.json" source: "Find A Tender Service" current_stage: "Award" buyer: "WIGAN COUNCIL" published: "2023-05-26" --- # 425 - Support at Home Assistive Technology and Mobile Response Service Buyer: WIGAN COUNCIL Current stage: Award OCID: ocds-h6vhtk-0392e1 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0392e1) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0392e1.json) ## Summary The Wigan Council has completed a procurement process for the contract titled "425 - Support at Home Assistive Technology and Mobile Response Service" in the health and social work services category. The contract involves providing technology solutions to support independent living for individuals with additional needs. The service includes technology installation and renewal, mobile response services, personal care, and a contact centre. The procurement method used was an open procedure, and the contract was awarded to Medequip Assistive Technology Ltd. The contract value is GBP 2,951,480, and it was signed on 28th March 2023. This procurement process by Wigan Council presents an opportunity for businesses specializing in health and social work services, technology installation, and personal care services to compete. The contract aims to enhance independent living for people with additional needs in Wigan Borough through innovative solutions. Businesses with expertise in providing technology-based support services and personal care should consider exploring this tender to expand their operations and contribute to the community's well-being. ## Notice Our aspiration in Wigan is a transformed and sustainable health and care system in Wigan Borough. This will be a system that is focused on what keeps people well and in control of their lives. A core part of this aspiration is investment in technology-based solutions that support independent living for people with additional needs in their own homes and within Sheltered Accommodation developments for older people in Wigan Borough. Our expectations are for a service with 3 elements that will make available: * A portfolio of technology for people to use in their homes which includes installation renewal and updated technology as it becomes available, along with the ordering and storage of equipment, responsible disposal, refurbishment, and recycling of equipment. * A mobile response service that attends people in their homes in response to alerts from the technology and provides personal care services and appropriate lifting * A contact centre service to deal with alerts and calls from the technology and to liaise with the mobile response service. There is an additional requirement to carry out personal care services and lifting as and when required for tenants living in Sheltered Accommodation. ### Lot Information Lot 1 Our aspiration in Wigan is a transformed and sustainable health and care system in Wigan Borough. This will be a system that is focused on what keeps people well and in control of their lives. A core part of this aspiration is investment in technology-based solutions that support independent living for people with additional needs in their own homes and within Sheltered Accommodation developments for older people in Wigan Borough. Our expectations are for a service with 3 elements that will make available: * A portfolio of technology for people to use in their homes which includes installation renewal and updated technology as it becomes available, along with the ordering and storage of equipment, responsible disposal, refurbishment, and recycling of equipment. * A mobile response service that attends people in their homes in response to alerts from the technology and provides personal care services and appropriate lifting * A contact centre service to deal with alerts and calls from the technology and to liaise with the mobile response service. There is an additional requirement to carry out personal care services and lifting as and when required for tenants living in Sheltered Accommodation. Renewal: 2 x 12 month optional extensions available ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/015054-2023 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Large | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 26 May 2023 | | Submission deadline | 19 Jan 2023 | | Future notice date | Not specified | | Award date | 27 Mar 2023 | | Contract period | 9 Jul 2023 - 9 Jul 2026 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £4,315,000 | | Lots value | £4,315,000 | | Awards value | Not specified | | Contracts value | £2,951,480 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Cancelled | | Awards status | Active | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | WIGAN COUNCIL | | Locality | WIGAN | | Post town | Wigan | | Postcode | WN1 1YN | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD3 Greater Manchester | | ITL 3 | TLD36 Greater Manchester North West | | Local authority | Wigan | | Electoral ward | Wigan Central | | Westminster constituency | Wigan | | Delivery location | TLD3 Greater Manchester | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | MEDEQUIP ASSISTIVE TECHNOLOGY | ## CPV Codes ### Divisions - 51 - Installation services (except software) - 85 - Health and social work services - 98 - Other community, social and personal services ### Codes - 51000000 - Installation services (except software) - 85000000 - Health and social work services - 98000000 - Other community, social and personal services ## Release History - 26 May 2023 at 10:02 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/015054-2023 - 20 Dec 2022 at 13:25 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/036035-2022 ## Notice URLs - http://www.wigan.gov.uk/ - https://procontract.due-north.com/Advert/Index?advertId=42abeb11-5780-ed11-811c-005056b64545 - https://www.the-chest.org.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0392e1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0392e1.json.