---
title: "Welsh Transgender Peer Support Service"
ocid: "ocds-h6vhtk-0392e2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0392e2"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0392e2.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0392e2.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)"
published: "2023-06-05"
---

# Welsh Transgender Peer Support Service

Buyer: NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)  
Current stage: Award  
OCID: ocds-h6vhtk-0392e2

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0392e2)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0392e2.json)

## Summary

The Welsh Transgender Peer Support Service tender, initiated by Cardiff & Vale UHB and hosted by NHS Wales Shared Services Partnership, is seeking an organisation to provide psycho-social support services alongside the medical pathway for trans and gender diverse individuals being seen by the Welsh Gender Service. The tender, in the planning stage, has a total value of £80,000 GBP and is expected to start on July 1, 2023, with potential renewals. Key dates include the planned tender launch on January 30, 2022. The procurement aims to improve mental health, transition processes understanding, and patient experience.

This tender opportunity offers a chance for organisations providing guidance and counselling services to enhance their presence and support provision in the healthcare sector. Businesses experienced in peer support and stakeholder engagement services are well-suited to compete for this contract. Successful bidders will need to adhere to NHS Wales Terms and Conditions for Provision of Services and provide services in line with the outlined Key Performance Indicators. The buying organisation, NHS Wales Shared Services Partnership, acts as the central purchasing body, managing and facilitating the procurement process in line with public procurement regulations.

## Notice

Cardiff & Vale UHB are seeking an organisation to provide a Peer Support Service to trans and gender diverse people who are currently being seen by the Welsh Gender Service.

### Lot Information

Lot 1

Cardiff & Vale Health UHB host the Welsh Gender Service which consists of a multi-disciplinary Wales Gender Team, Local Gender Teams in each Health Board and Direct Enhanced Support to improve support in Primary Care. Cardiff & Vale UHB are seeking an organisation to provide a Peer Support Service to trans and gender diverse people who are currently being seen by the Welsh Gender Service. The service will consist of attending appointments to provide face to face support, contacting patients via telephone to engage and signpost patients to accessible services alongside this peer support service and to develop a relationship between the Health Board and the awarded organisation to transform the current patient experience into an improved and consistent pathway. Bidders are to express their interest to undertake the following aims: A Peer Support Service for patients identified by clinicians, that will be delivered by people with a lived experience of transition or gender incongruence or diversity; This would include providing appropriate and timely information and support services to patients where the relevant clinician is of the opinion that this will support the clinical work being undertaken by the Welsh Gender Service Manage and provide support to a Stakeholder Network which will inform the ongoing development of the Welsh Gender Service

Renewal: It is anticipated that this requirements is recurring

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/015811-2023 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Jun 2023 |
| Submission deadline | 23 Feb 2023 |
| Future notice date | 21 Dec 2022 |
| Award date | 4 Jun 2023 |
| Contract period | 30 Jun 2023 - 30 Jun 2024 |
| Recurrence | Renewal will be required in 12 or 24 months |

## Values

| Field | Value |
| --- | --- |
| Tender value | £160,000 |
| Lots value | £160,000 |
| Awards value | Not specified |
| Contracts value | £159,990 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active, Unsuccessful |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF15 7QZ |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL51 Central Valleys and Bridgend |
| Local authority | Rhondda Cynon Taf |
| Electoral ward | Taff's Well |
| Westminster constituency | Cardiff North |
| Delivery location | TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | UMBRELLA CYMRU |

## CPV Codes

### Divisions

- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 85312300 - Guidance and counselling services
- 85323000 - Community health services
- 98000000 - Other community, social and personal services

## Release History

- 5 Jun 2023 at 10:18 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/015811-2023
- 2 Feb 2023 at 16:12 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/003316-2023
- 2 Feb 2023 at 16:12 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/003314-2023
- 2 Feb 2023 at 15:09 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/003295-2023
- 20 Dec 2022 at 13:30 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/036036-2022

## Notice URLs

- http://nwssp.nhs.wales/ourservices/procurement-services/
- https://etenderwales.bravosolution.co.uk/web/login.shtml
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0392e2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0392e2.json.