---
title: "Primary Care Workforce Intelligence System"
ocid: "ocds-h6vhtk-039322"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-039322"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-039322.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-039322.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS WALES SHARED SERVICES PARTNERSHIP"
published: "2023-09-14"
---

# Primary Care Workforce Intelligence System

Buyer: NHS WALES SHARED SERVICES PARTNERSHIP  
Current stage: Award  
OCID: ocds-h6vhtk-039322

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## Summary

The NHS Wales Shared Services Partnership has completed a procurement process for the Primary Care Workforce Intelligence System, a software development services project under the services category. The system aims to integrate workforce information for primary and community care in Wales, managed by NWSSP, covering Medical Performers List, Ophthalmic Performers List, Dental Performers List, and All Wales Pharmacy Database. The procurement stage was for an open procedure. The contracting authority was NHS Wales Shared Services Partnership. The award was granted to Softcat Plc on 31st July 2023.

This tender for the Primary Care Workforce Intelligence System presents business growth opportunities for companies in the software development services sector interested in providing integrated workforce solutions. Businesses capable of developing electronic platforms with self-service features, data integration abilities, compliance with sector standards, and robust reporting functionalities for healthcare providers would be well-suited to compete in this open procedure procurement process.

## Notice

The Primary Care Workforce Intelligence System will bring together existing service requirements, operated by the NHS Wales Shared Service Partnership (NWSSP), into a single integrated solution to manage the provision of primary and community care workforce information, the Medical Performers List (MPL), Ophthalmic Performers List (OPL), Dental Performers List (DPL) and All Wales Pharmacy Database (AWPD) and Declarations of Interest. The existing primary care workforce tool (Wales National Workforce and Reporting System) currently enables identification of registered professions and all multi-disciplinary roles employed or working in the primary and community care sector. The data demographics and reporting are essential enablers to strategic workforce planning and integration with key requirements of General Medical Practice Indemnity, Locum Hub Wales and performers list governance . It is currently made up of two modules, data entry and reporting. The Medical Performers List (MPL), Ophthalmic Performers List (OPL), Dental Performers List (DPL) and All Wales Pharmacy Database (AWPD) record the eligibility of clinical professionals (performers) in Wales to provide NHS services in each of the disciplines named above. In addition, they record the details of the performers' employer organisations (providers) i.e. those that hold contracts to provide NHS primary care services to Health Boards e.g. GP, dental and ophthalmic practices and community pharmacies. Applications for inclusion in the lists, maintenance of the lists and maintenance of contracted providers information is managed on behalf of Health Boards by NWSSP, Primary Care Services division (PCS). Legacy IT solutions currently underpin this process.

### Lot Information

Lot 1

This procurement seeks the provision of a fully integrated replacement Primary Care Workforce Intelligence System that offers a sustainable electronic platform driven by user self-service with integration of processes between applicants, performers, and health professionals in medical, dental, ophthalmic and community pharmacy practices the NHS Wales Shared Services Partnership and Health Boards. The solution will also: - Provide data integration links to other dependent services within NWSSP, Welsh Government and other external bodies. - Meet the provisions of the relevant legislation - Comply with the appropriate public sector digital solution standards. - Manage the process of on-boarding and accrediting primary care performers and contractors. - Manage the life-cycle of the Primary and Community Care workforce with an emphasis on self service. - Meet open architecture standards in order to interface with solutions that depend on primary and community care information. - Compatible with Microsoft Office 365. - Drive paperless or paper-light processes. - Monitor service delivery against SLA provisions. - Deliver flexible reporting functionality with an emphasis on user-configurable self-service reporting for stakeholders. - Cater for data migration from the existing system. - Meet defined availability, capacity and change criteria. - Meet defined incident management criteria. - Meet relevant IT Security and Information Governance standards. - Service availability to be 365 days per year, 24 hours per day. - A bi-lingual platform for Welsh and English to comply with the Welsh Language Act 1993. Additional information: This contract will cover the following organisations: NHS Wales Shared Service Partnership on behalf of: Aneurin Bevan University Health Board. Betsi Cadwaladr University Health Board. Cwm Taf Morgannwg University Health Board. Cardiff & Vale University Health Board. Hywel Dda University Health Board. Powys Teaching Health Board Swansea Bay University Health Board.

Options: Optional extension for a further 24 months

Renewal: Optional extensions as described in II.2.11 below. Agreement will either be extended or a new procurement strategy developed.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/027234-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Sep 2023 |
| Submission deadline | 23 Jan 2023 |
| Future notice date | Not specified |
| Award date | 30 Jul 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1,144,760 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS WALES SHARED SERVICES PARTNERSHIP |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF15 7QZ |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL51 Central Valleys and Bridgend |
| Local authority | Rhondda Cynon Taf |
| Electoral ward | Taff's Well |
| Westminster constituency | Cardiff North |
| Delivery location | TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOFTCAT |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72212780 - System, storage and content management software development services

## Release History

- 14 Sep 2023 at 14:37 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/027234-2023
- 9 Jan 2023 at 14:28 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/000548-2023
- 21 Dec 2022 at 08:52 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/036131-2022

## Notice URLs

- http://nwssp.nhs.wales/ourservices/procurement-services/
- https://etenderwales.bravosolution.co.uk/web/login.shtml
- https://ted.europa.eu/udl?uri=TED:NOTICE:121926-2022:TEXT:EN:HTML
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-039322. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-039322.json.