---
title: "Soft Market Test - Direct Debit Bureau"
ocid: "ocds-h6vhtk-03932c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03932c"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03932c.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03932c.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "TORUS62LTD"
published: "2022-12-21"
---

# Soft Market Test - Direct Debit Bureau

Buyer: TORUS62LTD  
Current stage: Planning  
OCID: ocds-h6vhtk-03932c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03932c)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03932c.json)

## Summary

The procurement process initiated by Torus62Ltd involves a planned tender titled "Soft Market Test - Direct Debit Bureau" in the financial and insurance services category. The purpose is to seek input from third-party providers to manage Direct Debit collections, aiming to improve customer experience and rent collection processes. The main procurement category is services, and the tender is located in St Helens, United Kingdom. The communication of future notice regarding this opportunity is scheduled for 21st December 2022.

This tender by Torus62Ltd presents an opportunity for businesses specializing in financial and insurance services to compete for the provision of Direct Debit bureau services. Companies with expertise in managing Direct Debit collections and enhancing customer experience within the financial sector would be well-suited to participate. The planned tender allows for businesses to contribute towards improving Torus's operational efficiency and rent collection procedures through innovative solutions.

## Notice

Currently, Torus have circa 15,000 active Direct Debits (DD) with customers, this is managed by both the Income Team and Finance Rent Control Team. Torus seeking input from third party providers that can manage our Direct Debit collections with the aim to improve customer experience, streamline the existing systems and processes, along with improving rent collection. As part of this process Torus is conducting a Soft Market Test to establish the level of interest in this opportunity, to gather information and improve our understanding of the market.

### Lot Information

Lot 1

Soft Market Test for Direct Debit Bureau Service

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/036144-2022 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Dec 2022 |
| Submission deadline | Not specified |
| Future notice date | 21 Dec 2022 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TORUS62LTD |
| Locality | ST HELENS |
| Post town | Warrington |
| Postcode | WA9 1LD |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD71 East Merseyside |
| Local authority | St. Helens |
| Electoral ward | Peasley Cross & Fingerpost |
| Westminster constituency | St Helens South and Whiston |
| Delivery location | TLD North West (England) |

## CPV Codes

### Divisions

- 66 - Financial and insurance services

### Codes

- 66000000 - Financial and insurance services

## Release History

- 21 Dec 2022 at 10:05 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/036144-2022

## Notice URLs

- http://www.torus.co.uk
- https://www.delta-esourcing.com/respond/A767DEVPYP
- https://www.delta-esourcing.com/tenders/UK-UK-St-Helens:-Financial-and-insurance-services./A767DEVPYP

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03932c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03932c.json.