---
title: "02020 Employee Assistance Programme (EAP) and Welfare Services to Scottish Central Government"
ocid: "ocds-h6vhtk-0393ba"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0393ba"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0393ba.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0393ba.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "SCOTTISH PRISON SERVICE"
published: "2023-05-05"
---

# 02020 Employee Assistance Programme (EAP) and Welfare Services to Scottish Central Government

Buyer: SCOTTISH PRISON SERVICE  
Current stage: Award  
OCID: ocds-h6vhtk-0393ba

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## Summary

The Scottish Prison Service, acting on behalf of various public bodies, has completed a tender process for the "02020 Employee Assistance Programme (EAP) and Welfare Services to Scottish Central Government." The procurement involved services in the counselling industry category, aimed at providing support to employees through various interventions. The tender stage was completed, and the contract was awarded to Working on Wellbeing trading as Optima Health. The contract value amounted to £1,247,010 and was signed on 17th April 2023.

This tender presents an opportunity for businesses in the counselling services sector to engage with the Scottish Prison Service and other associated public bodies. Companies offering Employee Assistance Programmes and Welfare Services are well-suited to compete for similar contracts in the future. The procurement method was an open procedure managed through PCS-Tender, offering a transparent and collaborative approach for interested suppliers to participate and potentially secure contracts for public service provision.

## Notice

SPS have led acollaborative procurement on behalf of a range of Scottish public bodies (circa 40 Collaborative Partners with an employee headcount circa 34,000) to secure a provider of an Employee Assistance Programme (EAP) and Welfare Services. The Services are intended to provide support to employees by providing access to confidential advisory and supportive interventions to deal with any personal/work related problems. Services include: telephone counselling, information services, advice for carers, service's to management staff, face to face counselling sessions, and referral procedures. Additionally there is a requirement to provide Welfare Services to a number of the Collaborative Partners. The Welfare Service shall comprise of: crisis intervention, welfare services (including home visits) and advocacy (facilitating meetings on behalf of individuals both a support mechanism for staff and a management reporting function for Human Resource Business Partners.

### Lot Information

Lot 1

The SPS commenced this procurement process in good faith and with the intention of awarding a framework. Following publication of the Contract Notice, an Invitation to Tender (ITT) including the Single Procurement Document (Scotland) (SPD) was published by SPS and was made available to bidders on Public Contract Scotland-Tender (PCS-T). Tender responses were then evaluated by the SPS in accordance with the ITT

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/012877-2023 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 May 2023 |
| Submission deadline | 2 Feb 2023 |
| Future notice date | Not specified |
| Award date | 16 Apr 2023 |
| Contract period | Not specified |
| Recurrence | It is expected that the procurement process for the re-tender of this framework agreement will commence circa 8 months prior to contract award. |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1,247,010 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTTISH PRISON SERVICE |
| Additional buyers | CROWN OFFICE AND PROCURATOR FISCAL SERVICE; HISTORIC ENVIRONMENT SCOTLAND; SCOTTISH COURTS AND TRIBUNALS SERVICE; SCOTTISH GOVERNMENT |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH12 9HW |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Anderston/City/Yorkhill |
| Westminster constituency | Glasgow North |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | WORKING ON WELLBEING TRADING AS OPTIMA HEALTH |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85312320 - Counselling services
- 85312400 - Welfare services not delivered through residential institutions

## Release History

- 5 May 2023 at 08:44 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/012877-2023
- 22 Dec 2022 at 12:59 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/036381-2022

## Notice URLs

- http://historicenvironment.scot
- http://www.copfs.gov.uk/
- http://www.scotcourts.gov.uk/the-courts/sheriff-court/find-a-court
- http://www.scotcourtstribunals.gov.uk
- http://www.scotland.gov.uk
- http://www.sps.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000717835
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00164
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00292
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00384
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00396
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA10482
- https://www.publictendersscotland.publiccontractsscotland.gov.uk
- https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/web/login.html

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0393ba. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0393ba.json.