---
title: "External Workforce Resources Framework Agreement"
ocid: "ocds-h6vhtk-0393c2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0393c2"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0393c2.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0393c2.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "DIGITAL HEALTH AND CARE WALES (DHCW)"
published: "2022-12-22"
---

# External Workforce Resources Framework Agreement

Buyer: DIGITAL HEALTH AND CARE WALES (DHCW)  
Current stage: Tender  
OCID: ocds-h6vhtk-0393c2

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## Summary

Digital Health and Care Wales (DHCW) has initiated a tender process for an "External Workforce Resources Framework Agreement" in the IT services sector, aimed at securing resources to meet business objectives. The procurement comprises 5 lots, including planning, specialist application development, infrastructure delivery, networking design, and end user computing. DHCW will engage up to 4 suppliers per lot through mini competitions or direct awards. The deadline for submission is January 26, 2023, offering opportunities for businesses in IT consulting, software development, and support services.

This tender presents an opportunity for IT service providers to expand their business by participating in the Framework Agreement with DHCW. Businesses specialising in areas such as application development, infrastructure delivery, networking design, and end user computing would be well-suited to compete for this procurement. With a total contract value of £10,000,000, successful bidders can contribute to delivering complex products and services in the healthcare sector within the UK, offering a platform for growth and collaboration.

## Notice

Digital Health and Care Wales ("DHCW") is seeking to establish a multi-lot, multi-vendor Framework Agreement to secure external resources from the market to provide DHCW with the required level of capacity and capability to meet the organisation's Business Plan and objectives. The Framework will consist of 5 lots with at least one (1) supplier ("Contractors") but no more than four (4) suppliers awarded a place on each lot. Each lot shall be formed in two (2) parts: - Input based resource requirements, where the services of one (1) or more individual is required for a finite period of time to augment existing resources and improve capacity for and/or contribute to or provide a specific deliverable. - Output based assignments, where a package of work issued by the Authority is based on a requirements or design specification according to a defined scope and within an agreed timescale, working independently with an appropriately structured team, managed by the Supplier. Each lot shall be set up as follows: - Lot 1 - Planning and Delivery - Lot 2 - Specialist Application Development - Lot 3 - Specialist Infrastructure Delivery - Lot 4 - Networking Design and Management - Lot 5 - End User Computing Arrangements Suppliers will be able to bid for a maximum of 3 lots only. The Framework will enable DHCW to call off requirements via a "mini competition" or "direct award" arrangement via work-package based assignments.

### Lot Information

Specialist Application Development

Lot 2 is to provide DHCW with specialist application development resources to support DHCW in the delivery of a complex set of products and services. Suppliers will be required to provide the resources to meet the following input-based requirements: - Application developers augmenting in-house product teams - Devops, integration and technical deployment - Test resources - ser experience design - Product architects - Technical Scrum Masters (or equivalent) - Clinical safety specialists DHCW also requires specialist resources to support the delivery of the following examples of output-based work packages: - Application Development (full life cycle) - Product Architecture and Interoperability Development - Data and analytics development

Specialist Infrastructure Delivery

Lot3 is to provide DHCW with specialist infrastructure delivery resources to support DHCW in the delivery of a complex set of products and services. Suppliers will be required to provide the resources to meet the following input-based requirements: - On premise infrastructure and cloud engineers - Infrastructure operations - Infrastructure Design DHCW also requires specialist resources to support the delivery of the following examples of output-based work packages: - System Infrastructure / Technical architecture design

Networking Design and Management

Lot 4 is to provide DHCW with specialist networking design and management resources to support DHCW in the delivery of a complex set of products and services. Suppliers will be required to provide the resources to meet the following input-based requirements: - Network Engineer - Security Specialist DHCW also requires specialist resources to support the delivery of the following examples of output-based work packages: - Cyber security, communications and networking design

End User Computing Requirements

Lot 5 is to provide DHCW with specialist end user computing resources to support DHCW in the delivery of a complex set of products and services. Suppliers will be required to provide the resources to meet the following input-based requirements: - Service Desk Analyst - Senior Service Desk Analyst - Service Desk Team Leader - End User Computing Engineer DHCW also requires specialist resources to support the delivery of the following examples of output-based work packages: - Deployment of printer upgrade programme for GP practices across Wales

Planning and Delivery

Lot 1 is to provide DHCW with specialist planning and delivery resources to support DHCW in the delivery of a complex set of products and services. Suppliers will be required to provide the resources to meet the following input-based requirements: - Project Manager - Programme Manager - Change Manager - Other project administrative roles DHCW also requires specialist resources to support the delivery of the following examples of output-based work packages: - Strategy and change management programme

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/036393-2022 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Dec 2022 |
| Submission deadline | 26 Jan 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £10,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DIGITAL HEALTH AND CARE WALES (DHCW) |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF11 9AD |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL52 Cardiff and Vale of Glamorgan |
| Local authority | Cardiff |
| Electoral ward | Riverside |
| Westminster constituency | Cardiff West |
| Delivery location | TLL Wales |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 22 Dec 2022 at 13:48 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/036393-2022

## Notice URLs

- http://dhcw.nhs.wales
- https://etenderwales.bravosolution.co.uk
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221
- https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=126034

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0393c2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0393c2.json.