---
title: "Ticketing, Marketing, Fundraising & CRM Software solution"
ocid: "ocds-h6vhtk-0393e3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0393e3"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0393e3.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0393e3.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "TELFORD AND WREKIN COUNCIL"
published: "2023-04-20"
---

# Ticketing, Marketing, Fundraising & CRM Software solution

Buyer: TELFORD AND WREKIN COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-0393e3

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0393e3)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0393e3.json)

## Summary

The Telford & Wrekin Council is seeking a single solution for ticketing, marketing, fundraising, and CRM software to drive revenue and operational efficiencies at Telford Theatre. The procurement is in the award stage, with an active contract worth £150,000 signed on 29th March 2023. The industry category is internet or intranet client application development services within the services sector. The awarded supplier is Spektrix Ltd.

This tender for a software solution for Telford Theatre presents an opportunity for small and medium enterprises (SMEs) experienced in internet or intranet application development services. Businesses with expertise in driving audience engagement and improving customer experience through technology solutions would be well-suited to compete. The procurement method is an open procedure, providing fair access to eligible economic operators interested in enhancing the theatre's revenue generation and operational efficiency.

## Notice

Telford Theatre, Telford & Wrekin Council are seeking a single solution to support ticketing, marketing, CRM, and reporting activities. Telford Theatre are looking for a solution that can drive revenue and generate operational efficiencies, whilst providing tools to drive audience engagement and improve the customer experience.

### Lot Information

Lot 1

Telford Theatre, Telford & Wrekin Council are seeking a single solution to support ticketing, marketing, CRM, and reporting activities. Telford Theatre are looking for a solution that can drive revenue and generate operational efficiencies, whilst providing tools to drive audience engagement and improve the customer experience. Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/RNW28563CQ

Renewal: Continuous requirement

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/011334-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Apr 2023 |
| Submission deadline | 3 Feb 2023 |
| Future notice date | Not specified |
| Award date | 28 Mar 2023 |
| Contract period | Not specified |
| Recurrence | After this contract expires with options in 60 months |

## Values

| Field | Value |
| --- | --- |
| Tender value | £250,000 |
| Lots value | £250,000 |
| Awards value | Not specified |
| Contracts value | £150,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TELFORD AND WREKIN COUNCIL |
| Locality | TELFORD |
| Post town | Telford |
| Postcode | TF3 4JA |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG2 Shropshire and Staffordshire |
| ITL 3 | TLG21 Telford and Wrekin |
| Local authority | Telford and Wrekin |
| Electoral ward | Malinslee & Dawley Bank |
| Westminster constituency | Telford |
| Delivery location | TLG21 Telford and Wrekin |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SPEKTRIX |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72421000 - Internet or intranet client application development services

## Release History

- 20 Apr 2023 at 11:05 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/011334-2023
- 22 Dec 2022 at 16:05 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/036442-2022

## Notice URLs

- http://www.telford.gov.uk
- https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=754988573
- https://www.delta-esourcing.com/respond/RNW28563CQ
- https://www.delta-esourcing.com/tenders/UK-UK-Telford:-Internet-or-intranet-client-application-development-services./RNW28563CQ

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0393e3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0393e3.json.