---
title: "Servicing and maintenance of passenger lifts, platform lifts and stair lifts"
ocid: "ocds-h6vhtk-03946c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03946c"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03946c.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03946c.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "FLAGSHIP HOUSING GROUP"
published: "2023-03-31"
---

# Servicing and maintenance of passenger lifts, platform lifts and stair lifts

Buyer: FLAGSHIP HOUSING GROUP  
Current stage: Award  
OCID: ocds-h6vhtk-03946c

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## Summary

Flagship Housing Group is seeking a supplier or suppliers to deliver its entire strategy for servicing and maintenance of passenger lifts, platform lifts, and stair lifts. The organisation's housing stock of nearly 33,000 properties is managed across three Housing Associations in Norwich. The requirement is split into two lots: one for Passenger Lifts and another for Stair and Platform Lifts. The total contract value for these lots is £1,325,000. The procurement stage is currently active, with an expected completion deadline of January 31, 2023.

This tender from Flagship Housing Group creates opportunities for suppliers in the lift maintenance services industry to compete for contracts related to servicing and maintenance of lifts in communal areas and domestic properties. Small to medium-sized enterprises well-versed in lift maintenance services are well-suited to bid for the lots defined in this tender. The open procurement process allows for fair competition, with a focus on quality and total bid value as the award criteria.

## Notice

Flagship Group would like to appoint a supplier or suppliers to deliver its entire Passenger Lift, Platform Lift and Stair Lift strategy for servicing and maintenance. The current housing stock consists of almost 33,000 properties that are owned and managed by Flagship Group, this is split into a federated structure of three Housing Associations: Newtide Homes, Samphire Homes and Victory Homes, with the stock split evenly between them. The Flagship Group retains the responsibility for servicing and maintenance of passenger lifts, platform lifts and stair lifts across all three Housing associations. These are spread over a wide geographical area (see appendix D). The Group's portfolio consists of 55 communal Passenger Lifts, and 163 Stair or Platform Lifts, in both communal areas and domestic properties. The requirement is split into two lots - one for Passenger Lifts and another for Stair and Platform Lifts.

### Lot Information

Lot 1 - Passenger Lifts

Flagship Group would like to appoint a supplier or suppliers to deliver its entire Passenger Lift strategy for servicing and maintenance. The current housing stock consists of almost 33,000 properties that are owned and managed by Flagship Group, this is split into a federated structure of three Housing Associations: Newtide Homes, Samphire Homes and Victory Homes, with the stock split evenly between them. The Flagship Group retains the responsibility for servicing and maintenance of passenger lifts across all three Housing associations. These are spread over a wide geographical area (see appendix D). The Group's portfolio consists of 55 communal Passenger Lifts.

Renewal: One potential extension of up to one year at Flagship Group's discretion.

Lot 2 - Platform and Stair Lifts

Flagship Group would like to appoint a supplier or suppliers to deliver its entire Platform Lift and Stair Lift strategy for servicing and maintenance. The current housing stock consists of almost 33,000 properties that are owned and managed by Flagship Group, this is split into a federated structure of three Housing Associations: Newtide Homes, Samphire Homes and Victory Homes, with the stock split evenly between them. The Flagship Group retains the responsibility for servicing and maintenance of platform lifts and stair lifts across all three Housing associations. These are spread over a wide geographical area (see appendix D). The Group's portfolio consists of 163 Stair or Platform Lifts, in both communal areas and domestic properties.

Renewal: Potential contract extension of up to one year at Flagship Group's discretion.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/009439-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Mar 2023 |
| Submission deadline | 31 Jan 2023 |
| Future notice date | Not specified |
| Award date | 22 Mar 2023 |
| Contract period | Not specified |
| Recurrence | 4 years |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,325,000 |
| Lots value | £1,325,000 |
| Awards value | Not specified |
| Contracts value | £387,500 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FLAGSHIP HOUSING GROUP |
| Locality | NORWICH |
| Post town | Norwich |
| Postcode | NR1 1PD |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Norwich |
| Electoral ward | Thorpe Hamlet |
| Westminster constituency | Norwich South |
| Delivery location | TLH1 East Anglia |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | NORSE COMMERCIAL SERVICES; RJ LIFTS GROUP |

## CPV Codes

### Divisions

- 42 - Industrial machinery
- 44 - Construction structures and materials; auxiliary products to construction (except electric apparatus)
- 50 - Repair and maintenance services

### Codes

- 42416000 - Lifts, skip hoists, hoists, escalators and moving walkways
- 42416100 - Lifts
- 44115600 - Stairlifts
- 50750000 - Lift-maintenance services

## Release History

- 31 Mar 2023 at 11:05 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/009439-2023
- 28 Dec 2022 at 16:05 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/036637-2022

## Notice URLs

- https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=772719165
- https://www.delta-esourcing.com/tenders/UK-UK-Norwich:-Lift-maintenance-services./GG976VW7U3
- https://www.delta-esourcing.com/tenders/UK-title/GG976VW7U3
- https://www.flagship-group.co.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03946c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03946c.json.