---
title: "RBGKEW1121 Extended Magento Implementation, hosting and support"
ocid: "ocds-h6vhtk-0394de"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0394de"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0394de.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0394de.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "ROYAL BOTANIC GARDENS, KEW"
published: "2023-09-06"
---

# RBGKEW1121 Extended Magento Implementation, hosting and support

Buyer: ROYAL BOTANIC GARDENS, KEW  
Current stage: Award  
OCID: ocds-h6vhtk-0394de

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0394de)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0394de.json)

## Summary

The Royal Botanic Gardens, Kew, has awarded a contract for the RBGKEW1121 Extended Magento Implementation, hosting, and support to Williams Commerce. The procurement stage is complete, and the contract is active with a value of £1,202,755. The procurement process was carried out using an open procedure and falls under the services category in the information technology services industry. The tender was initiated by RBG Kew, situated in Richmond, Kew, United Kingdom. The award was made on 6th September 2023.

This tender by Royal Botanic Gardens, Kew, presents opportunities for businesses specializing in information technology services, particularly those experienced in e-commerce solutions and website customisation. Companies offering hosting and ongoing support services will find this tender suitable for growth. Organizations interested in public contracts within the IT services sector may consider this opportunity to expand their business and establish partnerships with public sector bodies like RBG Kew.

## Notice

Royal Botanic Gardens, Kew ('RBG Kew') requires a supplier to deliver customisation of our existing e-commerce site hosted on Magento, who will be responsible for the hosting and ongoing support and maintenance.

### Lot Information

Lot 1

Royal Botanic Gardens, Kew ('RBG Kew') requires supplier to deliver customisation of our existing e-commerce site hosted on Magento, who will be responsible for the hosting and ongoing support and maintenance. Additional information: Referring to previous award notice, Notice reference: 2023/S 000-022361 In II.2.5) Award criteria, please ignore the following in Quality criteria: (Presentation and Demo / Weighting:1151 and References / Weighting: 384) Populated by mistake due to technical error.

Renewal: 3 year contract , with the potential to extend annually thereafter for up to 4 years

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/026375-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Sep 2023 |
| Submission deadline | 3 Feb 2023 |
| Future notice date | Not specified |
| Award date | 4 May 2023 |
| Contract period | Not specified |
| Recurrence | 6 years |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1,202,755 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ROYAL BOTANIC GARDENS, KEW |
| Locality | RICHMOND, KEW |
| Post town | Twickenham |
| Postcode | TW9 3AE |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI7 Outer London - West and North West |
| ITL 3 | TLI75 Hounslow and Richmond upon Thames |
| Local authority | Richmond upon Thames |
| Electoral ward | Kew |
| Westminster constituency | Richmond Park |
| Delivery location | TLI3 Inner London - West |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | WILLIAMS COMMERCE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 6 Sep 2023 at 15:06 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/026375-2023
- 1 Aug 2023 at 15:05 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/022361-2023
- 30 Jan 2023 at 12:05 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/002769-2023
- 3 Jan 2023 at 16:05 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/000084-2023

## Notice URLs

- http://kew.org
- https://ted.europa.eu/udl?uri=TED:NOTICE:000001-2022:TEXT:EN:HTML
- https://www.delta-esourcing.com/
- https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=807359605
- https://www.delta-esourcing.com/respond/HVB74X4U5M
- https://www.delta-esourcing.com/tenders/UK-UK-Richmond%2C-Kew:-Information-technology-services./HVB74X4U5M

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0394de. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0394de.json.