--- title: "Tell us About Your Care Partnerships" ocid: "ocds-h6vhtk-039515" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-039515" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-039515.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-039515.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "CARE QUALITY COMMISSION" published: "2023-01-12" --- # Tell us About Your Care Partnerships Buyer: CARE QUALITY COMMISSION Current stage: Tender OCID: ocds-h6vhtk-039515 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-039515) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-039515.json) ## Summary The Care Quality Commission (CQC) has announced a procurement process titled "Tell us About Your Care Partnerships" in the services category. This initiative aims to enhance access to people's care experiences through established partnerships with voluntary organisations. The procurement stage is currently in the planning phase, with an anticipated Invitation To Tender (ITT) publication in late February 2023. The contract is scheduled to commence from May 2023, lasting initially for 12 months with potential extensions. The procurement method will be the Open procedure under the Public Contracts Regulations 2015. This tender from the Care Quality Commission offers a unique opportunity for businesses specializing in social research, market research, polling, statistics, advertising, and marketing services. Organizations with experience in providing qualitative information from members of the public about health and social care services will be well-suited to compete. Businesses interested in participating should look out for the ITT on CQC's eSourcing Portal, with further details expected to be released in late February 2023. The partnership aims to collect essential insights to enhance care quality and prevent poor care outcomes. ## Notice The Care Quality Commission (CQC) is the independent regulatory of health and adult social care in England. CQC is responsible for monitoring and inspecting these services to ensure they are providing care that is safe, effective, caring and responsive to people's needs and well-led listening to acting on people's experiences of care is vital to CQC's work, as it helps us to decide when, where and what to inspect, supports better registration, inspection, judgements and ratings, and result in better information for the public. Since 2012 CQC has established a number of partnerships with national voluntary organisations, known as 'Tell us Partnerships' in order to increase our access to people's experiences of care via organisations that are already working with and hearing from people on an ongoing basis. ### Lot Information Lot 1 The direct supply of CQC Share Your Experience webforms on a continuous basis will provide qualitative information from members of the public about individual experiences of care at named health and social care services subject to regulation by CQC. The supplier must already hear from members of the public reporting experiences of care at named health and social care services across England as part of existing business functions. The supply should be existing rather than something that has to be stimulated. Ongoing supply of Share Your Experience webforms completed by the supplier on behalf of a member of the public Individual relevant experiences to be identified, summarised and converted into a supply of webforms by trained helpline staff of organisations already delivering a national helpline service to people who use health and care services and their loved ones and carers. Ongoing promotion of the Share Your Experience webform, of CQC, our role and purpose, and our narrative about why CQC needs information about people's experiences of care to prevent poor care happening to others, to those seeking helpline services. Project management of the partnership within the contractor's organisation, helpline delivery, helpline supervision, communications and promotion, quality assurance and evaluation. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/000916-2023 | | Notice type | Planning Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning, Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 12 Jan 2023 | | Submission deadline | Not specified | | Future notice date | 20 Feb 2023 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £250,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Planned | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | CARE QUALITY COMMISSION | | Locality | NEWCASTLE UPON TYNE | | Post town | Newcastle upon Tyne | | Postcode | NE1 4PA | | Country | England | | ITL 1 | TLC North East (England) | | ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear | | ITL 3 | TLC43 Tyneside | | Local authority | Newcastle upon Tyne | | Electoral ward | Monument | | Westminster constituency | Newcastle upon Tyne Central and West | | Delivery location | Not specified | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79315000 - Social research services ## Release History - 12 Jan 2023 at 10:16 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/000916-2023 - 4 Jan 2023 at 15:39 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/000192-2023 ## Notice URLs - https://health-family.force.com/s/Welcome - https://www.cqc.org.uk/ - https://www.cqc.org.uk/get-involved/share-your-experience/tell-us-about-your-care-partnerships ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-039515. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-039515.json.