---
title: "Provision of IT Platform for Referral Management and Advice and Guidance to Somerset Integrated Care Board"
ocid: "ocds-h6vhtk-03959e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03959e"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03959e.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03959e.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "NHS SOMERSET INTEGRATED CARE BOARD"
published: "2023-01-06"
---

# Provision of IT Platform for Referral Management and Advice and Guidance to Somerset Integrated Care Board

Buyer: NHS SOMERSET INTEGRATED CARE BOARD  
Current stage: Tender  
OCID: ocds-h6vhtk-03959e

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03959e)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03959e.json)

## Summary

The NHS Somerset Integrated Care Board has initiated a tender under the title "Provision of IT Platform for Referral Management and Advice and Guidance to Somerset Integrated Care Board" in the services category. This procurement is seeking organisations to provide an IT solution for advice and guidance between practitioners and clinicians. The tender, valued at £504,000 GBP, is being conducted by NHS South, Central & West Commissioning Support Unit. The deadline for tender submission is 6th February 2023, with an award period starting on the same day.

This tender presents an opportunity for businesses specializing in software-related services to compete for a significant contract within the healthcare sector. Companies experienced in providing digital platforms for healthcare communication would be well-suited to bid for this tender. The contract offers a potential initial term of 2 years, extendable to 4 years, providing a stable growth opportunity for the successful bidder. Interested parties need to ensure compliance with the contracting authority's specified procedures and regulations.

## Notice

NHS Somerset are seeking expressions of interest from organisations to provide an asynchronous and synchronous IT solution for the provision of Advice and Guidance between practitioners and clinicians for use by all within their respective Integrated Care System. A robust and effective Advice and Guidance digital platform solution is central to the vision outlined in the NHS Long Term Plan of 'one click away' specialist advice and guidance for primary care. The Commissioner requires the provision to support senior clinician advice and guidance for acute care pre-admission/pre referral communications between Primary care (including community and paramedic staff) and Secondary care for use across both Urgent and Planned Care pathways, and to enable uploading and sending documents and images from mobile devices/laptops to support patient outcome and ease of access to the health care providers. The contract will be let for an initial period of 2 years, with optional extension of up to a further 2 years, to a maximum total length of 4 years. The value for the initial 1st year term is PS252,000 and the maximum whole life (2 year) value is PS504,000. All values provided are inclusive of any non-recoverable VAT. This procurement is being carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.

### Lot Information

Lot 1

NHS Somerset are seeking expressions of interest from organisations to provide an asynchronous and synchronous IT solution for the provision of Advice and Guidance between practitioners and clinicians for use by all within their respective Integrated Care System. A robust and effective Advice and Guidance digital platform solution is central to the vision outlined in the NHS Long Term Plan of 'one click away' specialist advice and guidance for primary care. The Commissioner requires the provision to support senior clinician advice and guidance for acute care pre-admission/pre referral communications between Primary care (including community and paramedic staff) and Secondary care for use across both Urgent and Planned Care pathways, and to enable uploading and sending documents and images from mobile devices/laptops to support patient outcome and ease of access to the health care providers. The solution should utilise and integrate with NHS e-Referral Service, acute and community hospital Patient Administration and Medical record systems and Primary care medical information systems. The solution should utilise a range of quick and simple delivery modes including direct call access to a specialist, ability to send multimedia content (e.g., photographs / documents / scans) and written record of the exchange, with the potential ability to send videos where appropriate. Each mode of delivery should be configurable and adaptable on a specialty basis, with potential for a wider team approach to response. Advice must be made available through this single system which also notifies the requestor when a response is available. The contract will be let for an initial period of 2 years, with optional extension of up to a further 2 years, to a maximum total length of 4 years. The value for the initial 1st year term is PS252,000 and the maximum whole life (2 year) value is PS504,000. All values provided are inclusive of any non-recoverable VAT. This procurement is being carried out by NHS South, Central & West Commissioning Support Unit (SCW) on behalf of the Authority. Additional information: The services are subject to the full regime of current procurement legislation and as such this tender will be conducted in accordance with, and governed by, the Public Contracts Regulations 2015. This contract will therefore be awarded in accordance with the provisions applicable in Section 5 (sub-section 7) of the Public Contracts Regulations 2015.

Options: The contract will be let for an initial period of 2 years, with optional extension of up to a further 2 years, to a maximum total length of 4 years.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/000418-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Jan 2023 |
| Submission deadline | 6 Feb 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £504,000 |
| Lots value | £504,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SOMERSET INTEGRATED CARE BOARD |
| Locality | SOMERSET |
| Post town | Bath |
| Postcode | BA22 8HR |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK6 North Somerset, Somerset and Dorset |
| ITL 3 | TLK62 Somerset |
| Local authority | Somerset |
| Electoral ward | Brympton |
| Westminster constituency | Yeovil |
| Delivery location | TLK South West (England) |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72260000 - Software-related services

## Release History

- 6 Jan 2023 at 14:45 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/000418-2023

## Notice URLs

- http://www.nhssomerset.nhs.uk
- https://health-family.force.com/s/Welcome
- https://health-family.force.com/s/Welcome.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03959e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03959e.json.
