---
title: "NHS SBS INTELLIGENT AUTOMATION (SBS10137)"
ocid: "ocds-h6vhtk-0395cb"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0395cb"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0395cb.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0395cb.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS SHARED BUSINESS SERVICES LIMITED"
published: "2023-12-16"
---

# NHS SBS INTELLIGENT AUTOMATION (SBS10137)

Buyer: NHS SHARED BUSINESS SERVICES LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-0395cb

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0395cb)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0395cb.json)

## Summary

The contracting process is currently in the Tender stage, being conducted by the organization identified as the buyer. The procurement title is [Title], falling under the [Industry Category] industry category. The location of the procurement process is [Location]. Key dates and deadlines for this tender include [Key Dates]. Businesses interested in this opportunity should prepare to compete in a fair procurement process that offers growth potential to those well-suited to deliver the required goods or services.

This tender represents a valuable opportunity for businesses looking to expand their market presence. Companies with expertise in [Industry Category] and a proven track record in delivering quality products/services are encouraged to participate. The procurement process aims to select the most suitable vendor through a transparent and competitive process, providing a platform for businesses to showcase their capabilities and secure valuable contract opportunities for growth.

## Notice

NHS Shared Business Services act in an Agency capacity for and on behalf of its customers (Approved Organisations) - existing and new. These comprise of NHS and Social Care organisations (whether acting individually, or on behalf of, or together as members of any consortia) along with any other public or private sector bodies which NHS SBS authorises to use the resulting Framework. NHS Shared Business Services Limited (NHS SBS) has put in place a Framework Agreement that allows NHS organisations and other public sector bodies to purchase Intelligent Automation. The Intelligent Automation Framework provides a contractual vehicle to support the adoption, implementation and on-going development of Intelligent Automation across Approved Organisations, offering access to services and software that will address a wide range of Intelligent Automation solutions. Intelligent Automation (IA) is a developing technology due to its capacity to increase efficiency, reduce costs, and improve quality. Our Approved Organisation list can be found on: https://www.sbs.nhs.uk/proc-information-for-suppliers The Framework is structured using the following Lots: Lot 1 - Intelligent Automation Services Lot 2 - Intelligent Automation Software & Licensing Lot 3 - Intelligent Automation as a Service (IAaaS)

### Lot Information

Intelligent Automation Services

This Lot allows Approved Organisations to procure Intelligent Automation Services from consultancy and implementation to on-going support. This Lot is designed for Approved Organisations who require the expertise and specialised support from Intelligent Automation service providers in setting up and implementing an in-house Intelligent Automation service for their organisation, with the end goal being to transfer the day to day running of Intelligent Automation back to the Approved Organisation. It is expected that Approved Organisations will procure such services and solutions on a project by project/requirement by requirement basis. The 25 Suppliers awarded to Lot 1 have met all the mandatory requirements for this Lot as detailed in the tender documents for the Framework Agreement.

Intelligent Automation Software & Licensing

This Lot allows Approved Organisations to procure 'off the shelf' Intelligent Automation Software and Licensing direct from software vendor suppliers. This Lot is designed for Approved Organisations who are building or already have an established in-house Intelligent Automation function but require a compliant contractual route to purchase further Intelligent Automation software, solutions, and licenses. The 13 Suppliers awarded to Lot 2 have met all the mandatory requirements for this Lot as detailed in the tender documents for the Framework Agreement.

Intelligent Automation as a Service (IAaaS)

Intelligent Automation as a Service (IAaaS) is an outcome based, Managed Service solution whereby Approved Organisations can fully outsource their Intelligent Automation requirements to a third-party service provider. This Lot is designed to make Intelligent Automation more accessible to Approved Organisations by allowing them to procure on an entirely outcome based/service consumption based, fixed price-per-process operating and commercial subscription model. It is designed for Approved Organisations who want to completely outsource the day to day running of an Intelligent Automation service and solution due to barriers to entry into this area such as funding and lack of internal expertise. The 16 Suppliers awarded to Lot 3 have met all the mandatory requirements for this Lot as detailed in the tender documents for the Framework Agreement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/037046-2023 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Dec 2023 |
| Submission deadline | 22 Feb 2023 |
| Future notice date | Not specified |
| Award date | 13 Dec 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £250,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £250,000,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SHARED BUSINESS SERVICES LIMITED |
| Additional buyers | NHS SHARED BUSINESS SERVICES |
| Locality | HEMEL HEMPSTEAD |
| Post town | Hemel Hempstead |
| Postcode | HP2 7AH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH27 South West Hertfordshire |
| Local authority | Dacorum |
| Electoral ward | Adeyfield East |
| Westminster constituency | Hemel Hempstead |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 29 |
| Supplier names | ABTRACE; ACCENTURE (UK; AECOM; AGILISYS; ARVATO; ATOS IT SERVICES; BROADSTONES SOLUTIONS; CAMTEC CONSULTING; CAPGEMINI; CGI IT; DATAMATICS INFOTECH; DELOITTE; EBO.AI (UK; ENDPOINT AUTOMATION SERVICES; EPAM SYSTEMS; ERNST & YOUNG; FPT SOFTWARE UNITED KINGDOM; INFOSYS; INSIGHT DIRECT (UK; KAINOS SOFTWARE; MASTEK (UK; NETCALL TECHNOLOGY; NHS MIDLANDS AND LANCASHIRE COMMISSIONING SUPPORT UNIT; ROBIQUITY; ROYAL FREE LONDON NHS FOUNDATION TRUST; SYNERTEC; TECH MAHINDRA; TPXIMPACT; TRUSTMARQUE SOLUTIONS |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48920000 - Office automation software package
- 72000000 - IT services: consulting, software development, Internet and support
- 72212920 - Office automation software development services

## Release History

- 16 Dec 2023 at 13:39 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/037046-2023
- 9 Jan 2023 at 10:04 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/000486-2023

## Notice URLs

- http://discovery.ariba.com/rfx/15074814
- http://www.abtrace.co/
- http://www.aecom.com
- http://www.agilisys.co.uk
- http://www.datamatics.com
- http://www.deloitte.co.uk
- http://www.easuk.co.uk
- http://www.ebo.ai/healthcare
- http://www.epam.com
- http://www.ey.com/UK
- http://www.fpt-software.com
- http://www.infosys.com
- http://www.kainos.com
- http://www.mastek.com
- http://www.midlandsandlancashirecsu.nhs.uk
- http://www.netcall.com
- http://www.robiquity.com
- http://www.royalfree.nhs.uk
- http://www.synertec.co.uk
- http://www.techmahindra.com
- http://www.tpximpact.com
- http://www.trustmarque.com
- http://www.uk.insight.com
- https://www.accenture.com/gb-en
- https://www.arvato.co.uk/
- https://www.broadstones.tech
- https://www.camtec.io
- https://www.capgemini.com/gb-en/
- https://www.cgi.com/uk
- https://www.sbs.nhs.uk/
- https://www.sbs.nhs.uk/nhs-sbs-about-us
- https://www.sbs.nhs.uk/proc-information-for-suppliers

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0395cb. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0395cb.json.