---
title: "Maintenance and Support for Banner Student Record Information System"
ocid: "ocds-h6vhtk-0395d5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0395d5"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0395d5.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0395d5.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "UNIVERSITY OF ULSTER"
published: "2023-01-09"
---

# Maintenance and Support for Banner Student Record Information System

Buyer: UNIVERSITY OF ULSTER  
Current stage: Award  
OCID: ocds-h6vhtk-0395d5

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## Summary

The University of Ulster has awarded a contract for "Maintenance and Support for Banner Student Record Information System" to Ellucian Support Global Ltd. The contract falls under the goods category and involves software package and information systems. The procurement method used was an award procedure without prior publication of a call for competition. The contract, valued at £970,853.00 in GBP, was signed on 9th December 2022. The anticipated duration of the contract is 5 years. The award has been made, and the buying organisation is located in Coleraine, United Kingdom.

This tender for maintenance and support services provides an opportunity for businesses specialized in software package and information systems to collaborate with the University of Ulster. Companies offering ongoing support services and consultancy can benefit from this contract. The University initiated this tender process, aiming to secure access to software upgrades, patches, and support services for its Banner Student Record Information System. Businesses interested in providing long-term technological support solutions can find growth opportunities through participating in such tender processes.

## Notice

Ulster University intends to award the contract for maintenance and ongoing support of our Banner Student Record Information System to Ellucian Support Global Ltd. This contract will provide the University with access to all future software releases, patches and changes for the Banner Student Record Information System. This is required to ensure we have access to support versions of software and have access to changes required by our operating environment. In addition the contract provides full access to Ellucian support services which is required for the ongoing support of this software system and consultancy services. The anticipated duration of the contract will be for 5 years

### Lot Information

Lot 1

Ulster University intends to award the contract for maintenance and ongoing support of our Banner Student Record Information System to Ellucian Support Global Ltd. This contract will provide the University with access to all future software releases, patches and changes for the Banner Student Record Information System. This is required to ensure we have access to support versions of software and have access to changes required by our operating environment. In addition the contract provides full access to Ellucian support services which is required for the ongoing support of this software system and consultancy services. The anticipated duration of the contract will be for 5 years Additional information: The estimated total value stated above in Section II.1.7 includes the initial 5 year contract period

### Procurement Information

Use of the negotiated procedure without prior publication 32.--(1) In the specific cases and circumstances laid down in this regulation, contracting authorities may award public contracts by a negotiated procedure without prior publication. General grounds (2) The negotiated procedure without prior publication may be used for public works contracts, public supply contracts and public service contracts in any of the following cases:-- (b)where the works, supplies or services can be supplied only by a particular economic operator for any of the following reasons:-- (iii)the protection of exclusive rights, including intellectual property rights.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/000507-2023 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Jan 2023 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 9 Dec 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £970,853 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF ULSTER |
| Locality | COLERAINE |
| Post town | Northern Ireland |
| Postcode | BT52 1SA |
| Country | Northern Ireland |
| ITL 1 | TLN Northern Ireland |
| ITL 2 | TLN0 Northern Ireland |
| ITL 3 | TLN0C Causeway Coast and Glens |
| Local authority | Causeway Coast and Glens |
| Electoral ward | University |
| Westminster constituency | East Londonderry |
| Delivery location | TLN Northern Ireland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ELLUCIAN SUPPORT GLOBAL |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 9 Jan 2023 at 11:36 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/000507-2023

## Notice URLs

- http://www.ulster.ac.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0395d5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0395d5.json.