---
title: "Extra Care Rostering & Care Planning System"
ocid: "ocds-h6vhtk-03961e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03961e"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03961e.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03961e.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "HOUSING 21"
published: "2023-10-02"
---

# Extra Care Rostering & Care Planning System

Buyer: HOUSING 21  
Current stage: Award  
OCID: ocds-h6vhtk-03961e

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03961e.json)

## Summary

In 2023, Housing 21, a UK-based contracting authority, completed the award process for the procurement of an Extra Care Rostering & Care Planning System. This procurement falls under the IT services category and utilised a selective procurement method with a restricted procedure. The awarded contract, valued at £2,500,000, was signed on 14th August 2023. Birdie Care Services Limited was the successful supplier. The procurement process was initiated through a tender, and the main objective was to acquire a cost-effective care planning system to improve consistency and reduce administrative burdens in the extra care sector.

The ongoing tender issued by Housing 21 focuses on procuring and implementing a new Care Rostering & Care Planning system, aiming to explore market offerings and award contracts based on the 'best fit' for the organisation. This active procurement opportunity offers a contract period of 1800 days, with options for renewal. It emphasises a range of system combinations, allowing suppliers to bid on different options. The selection process is based on specific criteria, with a tender deadline of 10th February 2023, and an invitation date for the second stage set for 13th March 2023. Small and medium-sized enterprises (SMEs) are encouraged to participate, presenting growth opportunities for businesses specialising in IT services and care planning solutions.

## Notice

Housing 21 required a new Extra Care Rostering & Care Planning System. The vision was to acquire a simple to use, cost effective, integrated care rostering and care planning system that supports our devolved operating model. Aiming to improve consistency and reduce the administration burden in Extra Care.

### Lot Information

Lot 1

Housing 21 required a new Extra Care Rostering & Care Planning System. The vision was to acquire a simple to use, cost effective, integrated care rostering and care planning system that supports our devolved operating model. Aiming to improve consistency and reduce the administration burden in Extra Care.

Renewal: This contract includes options for two further one year extension periods.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/028943-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Oct 2023 |
| Submission deadline | 10 Feb 2023 |
| Future notice date | Not specified |
| Award date | 13 Aug 2023 |
| Contract period | Not specified |
| Recurrence | In 5 years |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,500,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £2,500,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HOUSING 21 |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B16 8TP |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BIRDIE CARE SERVICES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 2 Oct 2023 at 11:07 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/028943-2023
- 10 Jan 2023 at 10:05 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/000625-2023

## Notice URLs

- https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=810315131
- https://www.delta-esourcing.com/tenders/UK-UK-Birmingham:-IT-services:-consulting%2C-software-development%2C-Internet-and-support./73665S49QA
- https://www.housing21.org.uk
- https://www.housing21.org.uk/corporate/procurement/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03961e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03961e.json.