---
title: "Lorry driver facilities survey roll out"
ocid: "ocds-h6vhtk-039651"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-039651"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-039651.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-039651.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "TRANSPORT FOCUS"
published: "2023-02-03"
---

# Lorry driver facilities survey roll out

Buyer: TRANSPORT FOCUS  
Current stage: Tender  
OCID: ocds-h6vhtk-039651

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-039651)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-039651.json)

## Summary

The buying organization, Transport Focus, located in Manchester, UK, is conducting a procurement process titled "Lorry driver facilities survey roll out" in the services category. The tender aims to establish a quantitative survey of lorry drivers' experiences with roadside facilities on roads managed by National Highways. Key dates include a tender deadline of February 9, 2023, and bid opening on February 9, 2023. The procurement stage is currently active.

This tender presents business growth opportunities for companies specialising in market research services. Small or medium enterprises (SMEs) are encouraged to participate. Suitable businesses would likely have experience in conducting quantitative surveys for the transportation industry. The procurement method is open, allowing for various approaches to the survey methodology. The contract period starts on March 10, 2023, with an optional one-year extension. Businesses interested in enhancing customer experience through data-driven insights could find this tender beneficial for their growth.

## Notice

To establish a regular, potentially continuous, event driven quantitative survey of lorry drivers' experiences, including satisfaction, with, using roadside facilities on the roads managed by National Highways. This should involve the generation of robust data for as many individual sites as possible in order to benchmark lorry driver experience by location, resulting in additional focus on customer experience at lower performing sites.

### Lot Information

Lot 1

To conduct a regular, potentially continuous, event driven quantitative research survey of lorry drivers' experiences, including satisfaction, with using roadside facilities on the roads managed by National Highways (including Motorway Service Areas, Truck Stops and 'A' road services). Lorry driver opinions to be gathered via a self-completion survey, with recruitment taking place at the end of the visit to the facility. Robust data to be produced for individual sites. Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=748448733

Options: We have proposed the methodology for the survey, but tenderers may choose to propose their alternatives, in addition to responding to our proposed option. Details are contained in the tender documentation.

Renewal: Optional contract extension of one year to continue the survey in the 2024/25 financial year.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/003440-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Feb 2023 |
| Submission deadline | 9 Feb 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 10 Mar 2023 - 31 May 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £330,000 |
| Lots value | £330,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TRANSPORT FOCUS |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M1 2WD |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Piccadilly |
| Westminster constituency | Manchester Central |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79310000 - Market research services

## Release History

- 3 Feb 2023 at 14:05 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/003440-2023
- 10 Jan 2023 at 16:05 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/000715-2023

## Notice URLs

- http://www.transportfocus.org.uk
- https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=748448733
- https://www.delta-esourcing.com/respond/663G92DZAZ
- https://www.delta-esourcing.com/tenders/UK-UK-Manchester:-Market-research-services./663G92DZAZ
- https://www.transportfocus.org.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-039651. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-039651.json.