---
title: "ServiceNow Licenses"
ocid: "ocds-h6vhtk-03974c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03974c"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03974c.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03974c.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) (\"NSS\")"
published: "2023-01-13"
---

# ServiceNow Licenses

Buyer: THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) ("NSS")  
Current stage: Award  
OCID: ocds-h6vhtk-03974c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03974c)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03974c.json)

## Summary

The procurement process for the contract titled "ServiceNow Licenses" was initiated by The Common Services Agency, also known as NHS National Services Scotland. The contract falls under the goods category with a focus on software package and information systems. The tender was awarded through a limited procurement method without prior publication of a call for competition. The contract was awarded to ServiceNow, with a total value of £1,950,228 and was signed on 15th December 2022.

This tender for ServiceNow Licenses, initiated by NHS National Services Scotland, presents opportunities mainly for businesses involved in software packages and information systems. The contract provides a chance for suppliers, especially those with expertise in software solutions, to engage with a central purchasing body in the health sector. Businesses interested in digital transformation services within the healthcare industry would be well-suited to compete for this contract.

## Notice

License costs

### Lot Information

Lot 1

2 year costs for licences. ServiceNow is a strategic platform both for NSS and the wider NHS Scotland and supports the continued digital transformation of activities across NSS and other NHS Scotland Boards.

Options: There is an option for an additional year at the end of the 2 year term.

### Procurement Information

Given imminent contract expiry date decision was taken to award contract which will allow a procurement process to take place for any future contract.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/001105-2023 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Jan 2023 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 15 Dec 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1,950,228 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) ("NSS") |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH12 9EB |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | Drum Brae/Gyle |
| Westminster constituency | Edinburgh South West |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SERVICENOW |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 13 Jan 2023 at 13:30 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/001105-2023

## Notice URLs

- http://www.nss.nhs.scot/browse/procurement-and-logistics
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000718983
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA11883

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03974c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03974c.json.