---
title: "DBC (SF) Housing Benefit and Council Tax Resilience Service"
ocid: "ocds-h6vhtk-0397c2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0397c2"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0397c2.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0397c2.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "DACORUM BOROUGH COUNCIL"
published: "2024-07-03"
---

# DBC (SF) Housing Benefit and Council Tax Resilience Service

Buyer: DACORUM BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-0397c2

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## Summary

The Dacorum Borough Council has awarded a contract for the "DBC (SF) Housing Benefit and Council Tax Resilience Service" to Liberata UK Limited. The procurement process was conducted through an open procedure, with a total contract value of £720,000. The contract aims to provide resilience for Housing Benefit and Council Tax Support services, with a focus on coping with workload peaks and staff absences. The contract covers areas such as Housing Benefit, Council Tax, and Business Rates, and it requires flexible on-demand resources for each service area. The location of the service delivery is Hemel Hempstead, UK.

This tender presents opportunities for businesses experienced in benefit services, administrative services, and those with a track record in providing on-demand resources. Small and medium-sized enterprises with relevant capabilities in processing Housing Benefit and Council Tax Support may find this tender suitable for their growth. The contract provides a chance for suppliers to work with a regional authority and expand their service offerings in the public sector, aligning with the Council's statutory functions and service resilience needs.

## Notice

The provision of Housing Benefit and Council Tax Support, and the collection of Council Tax and Business Rates are statutory functions of the Council that must be fulfilled. This contract will allow resilience to be provided on-demand to cope with peaks in workload and periods of unplanned staff absence. This resilience will complement the existing resources in the Service and help with the transition from Housing Benefit to Universal Credit.In Scope:The contract requires staff who are experienced in processing work in the following areas:* Housing Benefit and Council Tax Support* Council Tax* Business RatesThe contract should provide flexible on-demand resources for each Service area.The current supplier has stated that TUPE may apply to this contract.All the Tender Documents and correspondence must be submitted via the Councils e-tendering portal.at https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home Please submit your completed tender document via the Council's e-

### Lot Information

Lot 1

This contract will allow resilience to be provided on-demand to cope with peaks in workload and periods of unplanned staff absence. This resilience will complement the existing resources in the Service and help with the transition from Housing Benefit to Universal Credit.In Scope:The contract requires staff who are experienced in processing work in the following areas:Housing Benefit and Council Tax SupportCouncil TaxBusiness RatesThe contract should provide flexible on-demand resources for each Service area.Please refer to the tender documents for a full description of the requirements.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/020332-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Jul 2024 |
| Submission deadline | 20 Feb 2023 |
| Future notice date | Not specified |
| Award date | 2 Jul 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £720,000 |
| Lots value | £720,000 |
| Awards value | Not specified |
| Contracts value | £720,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DACORUM BOROUGH COUNCIL |
| Locality | HEMEL HEMPSTEAD |
| Post town | Hemel Hempstead |
| Postcode | HP1 1DN |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH27 South West Hertfordshire |
| Local authority | Dacorum |
| Electoral ward | Hemel Hempstead Town |
| Westminster constituency | Hemel Hempstead |
| Delivery location | TLH23 Hertfordshire CC |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | LIBERATA |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services

### Codes

- 75112000 - Administrative services for business operations
- 75310000 - Benefit services

## Release History

- 3 Jul 2024 at 14:46 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/020332-2024
- 16 Jan 2023 at 12:45 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/001258-2023

## Notice URLs

- http://www.cedr.com
- http://www.dacorum.gov.uk
- http://www.hmcourts-service.gov.uk
- http://www.supplyhertfordshire.uk
- https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0397c2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0397c2.json.