---
title: "Provision of Insurance & Claims Handling Services"
ocid: "ocds-h6vhtk-0397e3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0397e3"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0397e3.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0397e3.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "EAST RENFREWSHIRE COUNCIL"
published: "2023-04-03"
---

# Provision of Insurance & Claims Handling Services

Buyer: EAST RENFREWSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-0397e3

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## Summary

The East Renfrewshire Council has completed the tender process for the provision of Insurance & Claims Handling Services, with a focus on insurance services. The procurement was carried out via the Public Contracts Scotland - Tender portal using an Open procedure. The contract covers various insurance categories such as Material Damage, Casualty, Motor Vehicle, and Engineering. The tender entails a one-supplier award per lot, with specific quality criteria being employed for evaluation.

This tender by East Renfrewshire Council presents significant business opportunities for insurance companies. Businesses specialising in insurance services, particularly in areas such as Material Damage, Casualty, Motor Vehicle, and Engineering Insurance, would be well-suited to compete. The contract specifications include mandatory community benefits, making it particularly appealing for companies committed to supporting economic, environmental, and social regeneration objectives. The Council's emphasis on quality, community benefits, and fair working practices ensures a competitive yet socially beneficial procurement process.

## Notice

Contract is for the provision of the Councils Insurance cover, including Public liability cover, employee liability property motor vehicle cover travel insurance and some others. The companies providing the Council with the Insurance cover will also handle all claims relating to the policies Lot 1 Material Damage cover including terrorism cover Lot 2 Casualty Insurance Lot 3 Motor Vehicle Insurance Lot 4 Engineering insurance and inspections Lot 5 Personal Accident & Business Travel to Include School Travel For each Lot, only one supplier will be awarded the contract. Only insurance companies are requested to respond this tender no brokers required as ERC have a contract with regards to brokerage element. This procurement will be conducted via the Public Contracts Scotland - Tender portal (PCS-T). We will apply a one stage Open procedure. Bidders must self-certify their adherence to the conditions of participation via the SPD (Scotland) in PSC-T, and may be required to submit Means of Proof before contract award. Bidders must refer to the specific requirements listed in Section III in this OJEU Contract Notice when completing the SPD in PCS-T.

### Lot Information

Personal Accident & Business Travel to Include School Travel

PA Cover Accidental Bodily Injury including Bodily Injury resulting from unavoidable exposure to severe weather conditions sustained by the Insured Person during the Period of Insurance and in the Effective Time which within 2 years results in death, disablement or the incurring of medical expenses Business Travel Cover Payment for loss or damage to personal belongings, business equipment or money, expenses for medical treatment and associated costs, reimbursement of cancellation costs, legal expenses and indemnity in respect of legal liability as more particularly described in the individual sub-sections. The duties listed are not comprehensive and are included for guidance only and are indicative of the services that may be required, please see specification documents within tender for full requirements. Master ITT Qualification/Technical Envelopes must be completed by all bidders before you move on to the lots you wish to apply for. Failure to complete the Master ITT envelopes or any of the Lot(s) you wish to bid for envelopes will result in the rejection of your submission. Additional information: Quality weighting above are sub weighting and the overall weighting for quality is 40. Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 8 and 9 of the Procurement (Scotland) Regulations 2016.

Renewal: Option to extend for 12 Months

Material Damage Cover Including Terrorism Cover

Physical loss of or damage to the Property insured caused by an insured peril including terrorism. The duties listed are not comprehensive and are included for guidance only and are indicative of the services that may be required. Master ITT Qualification/Technical Envelopes must be completed by all bidders before you move on to the lots you wish to apply for. Failure to complete the Master ITT envelopes or any of the Lot(s) you wish to bid for envelopes will result in the rejection of your submission. Additional information: Quality weighting above are sub weighting and the overall weighting for quality is 40. Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 8 and 9 of the Procurement (Scotland) Regulations 2016.

Renewal: Option to Extend for a further 12 Months

Casualty Insurance

Casualty Insurance to provide Employers Liability Cover Public / Products Liability Cover Libel & Slander The duties listed are not comprehensive and are included for guidance only and are indicative of the services that may be required, please see specification documents within tender for full requirements. Master ITT Qualification/Technical Envelopes must be completed by all bidders before you move on to the lots you wish to apply for. Failure to complete the Master ITT envelopes or any of the Lot(s) you wish to bid for envelopes will result in the rejection of your submission. Additional information: Quality weighting above are sub weighting and the overall weighting for quality is 40. Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 8 and 9 of the Procurement (Scotland) Regulations 2016.

Renewal: Option to extend for 12 Months

Motor Vehicle Insurance

Motor Fleet Cover Legal liability for death of or injury to third parties or damage to third party property Loss of or damage to insured vehicles by accidental means including malicious damage by any person, fire, theft or attempted theft. The duties listed are not comprehensive and are included for guidance only and are indicative of the services that may be required, please see specification documents within tender for full requirements. Master ITT Qualification/Technical Envelopes must be completed by all bidders before you move on to the lots you wish to apply for. Failure to complete the Master ITT envelopes or any of the Lot(s) you wish to bid for envelopes will result in the rejection of your submission. Additional information: Quality weighting above are sub weighting and the overall weighting for quality is 40. Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 8 and 9 of the Procurement (Scotland) Regulations 2016.

Renewal: Option to extend for 12 Months

Engineering Insurance / Inspection

Engineering Insurance / Inspection Cover Legal Liability under the terms of a hiring agreement or otherwise to pay compensation for loss of or damage to the Plant and Equipment and continuing hire charges The duties listed are not comprehensive and are included for guidance only and are indicative of the services that may be required, please see specification documents within tender for full requirements. Master ITT Qualification/Technical Envelopes must be completed by all bidders before you move on to the lots you wish to apply for. Failure to complete the Master ITT envelopes or any of the Lot(s) you wish to bid for envelopes will result in the rejection of your submission. Additional information: Quality weighting above are sub weighting and the overall weighting for quality is 40. Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 8 and 9 of the Procurement (Scotland) Regulations 2016.

Renewal: Option to extend for 12 Months

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/009638-2023 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Apr 2023 |
| Submission deadline | 16 Feb 2023 |
| Future notice date | Not specified |
| Award date | 9 Mar 2023 |
| Contract period | Not specified |
| Recurrence | After the framework duration of 48 months or a further 12 months should the extension period be used |

## Values

| Field | Value |
| --- | --- |
| Tender value | £4,765,000 |
| Lots value | £4,765,000 |
| Awards value | Not specified |
| Contracts value | £6,550,083 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Active, Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | EAST RENFREWSHIRE COUNCIL |
| Locality | GIFFNOCK |
| Post town | Glasgow |
| Postcode | G46 6UG |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM33 Inverclyde, East Renfrewshire, and Renfrewshire |
| Local authority | East Renfrewshire |
| Electoral ward | Giffnock and Thornliebank |
| Westminster constituency | East Renfrewshire |
| Delivery location | TLM83 Inverclyde, East Renfrewshire, and Renfrewshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | ALLIANZ INSURANCE; ZURICH INSURANCE |

## CPV Codes

### Divisions

- 66 - Financial and insurance services

### Codes

- 66510000 - Insurance services

## Release History

- 3 Apr 2023 at 11:14 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/009638-2023
- 16 Jan 2023 at 15:28 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/001304-2023

## Notice URLs

- http://www.eastrenfrewshire.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000718707
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00183
- https://www.publictendersscotland.publiccontractsscotland.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0397e3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0397e3.json.