---
title: "Enhanced Clinical Advice and Guidance Service Re"
ocid: "ocds-h6vhtk-0398a7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0398a7"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0398a7.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0398a7.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS BEDFORDSHIRE, LUTON AND MILTON KEYNES INTEGRATED CARE BOARD"
published: "2023-05-30"
---

# Enhanced Clinical Advice and Guidance Service Re

Buyer: NHS BEDFORDSHIRE, LUTON AND MILTON KEYNES INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-0398a7

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## Summary

The NHS Bedfordshire, Luton and Milton Keynes Integrated Care Board has completed the procurement of an enhanced clinical advice and guidance service. The service aims to provide real-time specialist clinical advice to referring clinicians in the BLMK region, including teledermatology services. The contract, awarded to Consultant Connect Limited, is valued at £600,000 and is set to commence on July 1, 2023, with a two-year duration and a possible one-year extension.

This tender presents an opportunity for businesses in the health services sector to provide enhanced clinical advice and guidance services to the NHS in the BLMK region. Companies offering community health services, administrative healthcare services, and software support services may find this tender particularly relevant. The procurement process has now entered the award stage, with the successful supplier, Consultant Connect Limited, poised to deliver the contracted services to the NHS Bedfordshire, Luton and Milton Keynes Integrated Care Board.

## Notice

NHS Bedfordshire, Luton and Milton Keynes Integrated Care Board are looking to procure an enhanced clinical advice & guidance (A&G) service to allow referring clinicians in BLMK with access to specialist clinical advice in real time verbally via telephone, prior to the point of referral. In addition, there is a requirement for the enhanced A&G service to allow enhanced A&G in the form of photo-based messages (for example in Dermatology termed Teledermatology).

### Lot Information

Lot 1

NHS Bedfordshire, Luton and Milton Keynes Integrated Care Board are looking to procure an enhanced clinical advice & guidance (A&G) service to allow referring clinicians in BLMK with access to specialist clinical advice in real time verbally via telephone, prior to the point of referral. In addition, there is a requirement for the enhanced A&G service to allow enhanced A&G in the form of photo-based messages (for example in Dermatology termed Teledermatology).
The enhanced A&G service will complement the existing NHS electronic referral service (NHS e-RS) which enables A&G to be sought in a written format along with other functionalities such as being able to convert an A&G request into a referral. The enhanced A&G service will enable access to NHS specialist clinical advice across a wide range of specialties.
It is expected that A&G will be provided by consultant level staff (or those working under the direct clinical supervision of a consultant) working within the NHS and within existing BLMK providers. In addition, there is a short-term requirement to access A&G from consultant level staff outside of BLMK which has previously been used to release clinical teams' capacity to focus on elective recovery. It is expected that the reliance on external Consultant capacity will reduce over time and an increased proportion of the A&G requests will be managed at local level, however the BLMK system requires the ability to restart this external support when needed.
The provision of the new service will commence on the 1st July 2023 and will be for a contractual period of two years with an option to extend by up to one year.

Options: Option to extend for up to an additional 1 year

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/015242-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 May 2023 |
| Submission deadline | 16 Feb 2023 |
| Future notice date | Not specified |
| Award date | 10 May 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,400,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £600,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS BEDFORDSHIRE, LUTON AND MILTON KEYNES INTEGRATED CARE BOARD |
| Locality | LUTON |
| Post town | Luton |
| Postcode | LU1 2LJ |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH21 Luton |
| Local authority | Luton |
| Electoral ward | Central |
| Westminster constituency | Luton South and South Bedfordshire |
| Delivery location | TLH2 Bedfordshire and Hertfordshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CONSULTANT CONNECT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support
- 75 - Administration, defence and social security services
- 85 - Health and social work services

### Codes

- 72261000 - Software support services
- 75122000 - Administrative healthcare services
- 85100000 - Health services
- 85140000 - Miscellaneous health services
- 85323000 - Community health services

## Release History

- 30 May 2023 at 10:57 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/015242-2023
- 19 Jan 2023 at 15:26 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/001719-2023
- 18 Jan 2023 at 16:55 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/001601-2023

## Notice URLs

- https://health-family-contract-search.secure.force.com/?searchtype=Projects
- https://health-family.force.com/s/Welcome
- https://www.ardengemcsu.nhs.uk/
- https://www.bedfordshirelutonandmiltonkeynes.icb.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0398a7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0398a7.json.