---
title: "Midlands Net Zero Hub Local Energy Advice Delivery & Customer Journey Support"
ocid: "ocds-h6vhtk-039910"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-039910"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-039910.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-039910.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NOTTINGHAM CITY COUNCIL"
published: "2023-04-14"
---

# Midlands Net Zero Hub Local Energy Advice Delivery & Customer Journey Support

Buyer: NOTTINGHAM CITY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-039910

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-039910.json)

## Summary

The Nottingham City Council, representing the Midlands Net Zero Hub, has recently completed the procurement process for the delivery of domestic retrofit customer journey support services to energy efficiency schemes across the region. The initial term of the service is 25 months from 1st March 2023 to 30th April 2025. The procurement was divided into seven geographical areas, each with specified expected funding levels up to April 2025. This procurement falls under the business services category, with a focus on law, marketing, consulting, recruitment, printing, and security.

This tender opportunity by Nottingham City Council presents significant growth prospects for businesses in the consultancy and services sector. Companies experienced in providing customer journey support services within the energy efficiency sector are well-suited to compete in this tender. The procurement stage has progressed to the award phase, with active contracts being awarded across different geographical areas within the Midlands region. Key suppliers involved in these awarded contracts include Act On Energy, Nottingham Energy Partnership, Yorkshire Energy Services CIC, The Marches Energy Agency, and Community Home Solutions Ltd.

## Notice

Nottingham City Council, on behalf of the Midlands Net Zero Hub, has awarded contracts for the supply of services to provide domestic retrofit customer journey support to energy efficiency schemes across the region. Values given in this award notice are the estimated maximum values based on the expected levels of funding currently available; the actual value of spend will depend on the level of take-up by authorities within the areas. The initial term of the Service will be 25 months between 1st March 2023 and 30th April 2025, with the option to extend for up to a further five years, on an annual basis, at the Authority's discretion.

### Lot Information

Area 1: WMCA

West Midlands Combined Authority (Black Country; Coventry and Warwickshire; Greater Birmingham and Solihull) Expected funding up to PS930,000 to April 2025.

Renewal: The initial term of the Service will be 25 months between 1st March 2023 and 30th April 2025, with the option to extend for up to a further five years, on an annual basis, at the Authority's discretion.

Area 2: D2N2

D2N2 (Derbyshire & Nottinghamshire) Expected funding up to PS555,000 to April 2025.

Renewal: The initial term of the Service will be 25 months between 1st March 2023 and 30th April 2025, with the option to extend for up to a further five years, on an annual basis, at the Authority's discretion.

Area 3: Greater Lincolnshire

Greater Lincolnshire Expected funding up to PS720,000 to April 2025.

Renewal: The initial term of the Service will be 25 months between 1st March 2023 and 30th April 2025, with the option to extend for up to a further five years, on an annual basis, at the Authority's discretion.

Area 4: Leicester & Leicestershire

Leicester & Leicestershire Expected funding up to PS260,000 to April 2025.

Renewal: The initial term of the Service will be 25 months between 1st March 2023 and 30th April 2025, with the option to extend for up to a further five years, on an annual basis, at the Authority's discretion.

Area 5: Marches

Marches (Herefordshire, Shropshire, Telford & Wrekin) Expected funding up to PS570,000 to April 2025.

Renewal: The initial term of the Service will be 25 months between 1st March 2023 and 30th April 2025, with the option to extend for up to a further five years, on an annual basis, at the Authority's discretion.

Area 6: Staffordshire

Staffordshire Expected funding up to PS295,000 to April 2025.

Renewal: The initial term of the Service will be 25 months between 1st March 2023 and 30th April 2025, with the option to extend for up to a further five years, on an annual basis, at the Authority's discretion.

Area 7: Worcestershire

Worcestershire Expected funding up to PS270,000 to April 2025.

Renewal: The initial term of the Service will be 25 months between 1st March 2023 and 30th April 2025, with the option to extend for up to a further five years, on an annual basis, at the Authority's discretion.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/010830-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Apr 2023 |
| Submission deadline | 21 Feb 2023 |
| Future notice date | Not specified |
| Award date | 12 Apr 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £3,600,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £3,600,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NOTTINGHAM CITY COUNCIL |
| Locality | NOTTINGHAM |
| Post town | Nottingham |
| Postcode | NG2 3NG |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF1 Derbyshire and Nottinghamshire |
| ITL 3 | TLF14 Nottingham |
| Local authority | Nottingham |
| Electoral ward | Castle |
| Westminster constituency | Nottingham East |
| Delivery location | TLF1 Derbyshire and Nottinghamshire, TLF21 Leicester, TLF22 Leicestershire CC and Rutland, TLF3 Lincolnshire, TLG11 Herefordshire, County of, TLG12 Worcestershire CC, TLG21 Telford and Wrekin, TLG22 Shropshire, TLG24 Staffordshire CC, TLG3 West Midlands |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 5 |
| Supplier names | ACT ON ENERGY; COMMUNITY HOME SOLUTIONS; NOTTINGHAM ENERGY PARTNERSHIP; THE MARCHES ENERGY AGENCY; YORKSHIRE ENERGY SERVICES |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
- 79400000 - Business and management consultancy and related services

## Release History

- 14 Apr 2023 at 14:20 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/010830-2023
- 19 Jan 2023 at 17:07 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/001754-2023

## Notice URLs

- http://www.nottinghamcity.gov.uk
- https://procontract.due-north.com/Advert/Index?advertId=d6fa9930-1598-ed11-811c-005056b64545

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-039910. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-039910.json.
