---
title: "Healthwatch Kingston Service"
ocid: "ocds-h6vhtk-0399a1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0399a1"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0399a1.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0399a1.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "THE ROYAL BOROUGH OF KINGSTON UPON THAMES"
published: "2023-10-09"
---

# Healthwatch Kingston Service

Buyer: THE ROYAL BOROUGH OF KINGSTON UPON THAMES  
Current stage: Award  
OCID: ocds-h6vhtk-0399a1

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0399a1)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0399a1.json)

## Summary

The Royal Borough of Kingston upon Thames has awarded a contract for the provision of Healthwatch Kingston Service. This procurement falls under the Health and social work services category and is part of the services main procurement category. The contract involves three specification deliverables and has a duration of three years and six months, with a possible extension of up to twenty-four months. The anticipated contract commencement date is on the 1st of October 2023.

This tender presents an opportunity for businesses to provide Healthwatch services in Kingston upon Thames. Companies in the health and social work services industry, especially those experienced in social care and service provision, are well-suited to compete. The procurement stage for this opportunity was in the tender phase, which is now complete. Interested parties should be aware of the specific criteria for quality and price outlined in the award process, with a focus on meeting the needs of local residents and improving health and social care services.

## Notice

The Authority is seeking to appoint a provider for the provision of Healthwatch Kingston Service. The Health and Social Care Act 2012 places a statutory requirement for councils to commission a local Healthwatch service. Healthwatch acts as a consumer champion for users of health and social care services, for both children and adults. It makes sure that: people know where to go to raise concerns and obtain information about health and social care services; people's views and experiences are heard and acted upon, improving scrutiny of health and social care services; and enables local people to influence commissioning decisions and service design, development and improvement.

### Lot Information

Lot 1

The Authority is seeking to appoint a provider for the provision of Healthwatch Kingston Service. The Authority is using an Open Procedure for this procurement of services categorised as 'social and other specific services' under Schedule 3 of the Public Contracts Regulations 2015 ('PCR 2015'). This procurement exercise will therefore be subject to the Light Touch Regime ('LTR') under Regulations 74 to 77 as set out in the Public Contracts Regulations 2015 The contract is comprised of 3 separate specification deliverables : Core Healthwatch Kingston service specification Annex 1 Additional Services - Learning Disabilities Partnership Board specification Annex 2 Additional Services - Making Safeguarding Personal specification The contract term will be for a period of Three years and Six months (42 months) with an option to extend for a further period or periods of up to Twenty Four (24) months. The anticipated contract commencement date will be 1st October 2023. Bidders should be aware that the Annex 1 and Annex 2 additional services are subject to future social care funding and the Authority reserves the right to terminate these additional service specification elements with three months written notice in accordance with the change control or variation provisions of the contract.

Renewal: There is an option to extend the contract beyond 31/03/2027 for a further period or periods of up to Twenty Four (24) months up to 31/03/2029.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/029759-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Oct 2023 |
| Submission deadline | 22 Feb 2023 |
| Future notice date | Not specified |
| Award date | 24 May 2023 |
| Contract period | 30 Sep 2023 - 31 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | £748,000 |
| Awards value | Not specified |
| Contracts value | £748,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE ROYAL BOROUGH OF KINGSTON UPON THAMES |
| Locality | KINGSTON UPON THAMES |
| Post town | Kingston upon Thames |
| Postcode | KT1 1EU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI6 Outer London - South |
| ITL 3 | TLI63 Merton, Kingston upon Thames and Sutton |
| Local authority | Kingston upon Thames |
| Electoral ward | Kingston Town |
| Westminster constituency | Kingston and Surbiton |
| Delivery location | TLI63 Merton, Kingston upon Thames and Sutton |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HEALTHWATCH KINGSTON UPON THAMES |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 9 Oct 2023 at 19:22 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/029759-2023
- 23 Jan 2023 at 10:45 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/001971-2023

## Notice URLs

- http://www.kingston.gov.uk
- http://www.procontract-due-north.com

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0399a1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0399a1.json.