---
title: "On-Call Staff Rostering System"
ocid: "ocds-h6vhtk-039b96"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-039b96"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-039b96.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-039b96.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "SCOTTISH FIRE AND RESCUE SERVICE"
published: "2023-07-18"
---

# On-Call Staff Rostering System

Buyer: SCOTTISH FIRE AND RESCUE SERVICE  
Current stage: Award  
OCID: ocds-h6vhtk-039b96

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-039b96.json)

## Summary

The Scottish Fire and Rescue Service (SFRS) recently awarded a contract for the On-Call Staff Rostering System to Gartan Technologies Ltd. The procurement process, initiated as a tender, aimed to secure maintenance services for the operational employees spread throughout Scotland. The award followed a limited procurement method without prior publication, with a contract value of £400,000 signed on January 27, 2023. The buying organisation, SFRS based in Cambuslang, United Kingdom, highlighted the importance of the roster management system in ensuring operational efficiency.

This tender for the On-Call Staff Rostering System maintenance offers opportunities for businesses providing software support services to compete. The key focus is on maintaining operational effectiveness by ensuring the appropriate staffing levels for emergency response activities. Companies specialising in software support services, particularly SMEs, could benefit from future tenders related to system support and maintenance. The procurement stage, which concluded with an award to Gartan Technologies Ltd, underscores the critical role played by the procurement process in supporting public safety initiatives in Scotland.

## Notice

On-Call Staff Roster Management System Support and Maintenance including the provision of potential additional licenses

### Lot Information

Lot 1

The roster management system is utilised by approximately 3600 operational employees throughout the whole of SFRS and is a key system to ensuring that every shift has the appropriate number of personnel and skills on duty to crew appliances. The Service is in the process of finalising its specification prior to commencing competition for a new service. In the interim, there is a critical need to continue with the support and maintenance of the current duty system until such time as a new system has been procured and implemented to ensure operational effectiveness.

Options: Potential for futureproofing via additional licenses

### Procurement Information

The roster management system is utilised by approximately 3600 operational employees throughout the whole of the Service and is a key system to ensuring that every shift has the appropriate number of personnel and skills on duty to crew appliances. The Service is now finalising its requirements in relation to a new Duty Management system with the view to commencing competition within the next three months. In the interim, there is a critical need to continue with the support and maintenance of the current duty system until such time as a

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/020676-2023 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Jul 2023 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 27 Jan 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £400,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTTISH FIRE AND RESCUE SERVICE |
| Locality | CAMBUSLANG |
| Post town | Glasgow |
| Postcode | G72 7NA |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM9 Southern Scotland |
| ITL 3 | TLM95 South Lanarkshire |
| Local authority | South Lanarkshire |
| Electoral ward | Cambuslang East |
| Westminster constituency | Rutherglen |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GARTAN TECHNOLOGIES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services
- 72267100 - Maintenance of information technology software

## Release History

- 18 Jul 2023 at 14:06 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/020676-2023
- 27 Jan 2023 at 16:19 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/002672-2023

## Notice URLs

- http://firescotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000720632
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA19543

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-039b96. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-039b96.json.