---
title: "Digital and Legacy Application Services (DALAS)"
ocid: "ocds-h6vhtk-03a159"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03a159"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03a159.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03a159.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "THE MINISTER FOR THE CABINET OFFICE ACTING THROUGH CROWN COMMERCIAL SERVICE"
published: "2023-01-31"
---

# Digital and Legacy Application Services (DALAS)

Buyer: THE MINISTER FOR THE CABINET OFFICE ACTING THROUGH CROWN COMMERCIAL SERVICE  
Current stage: Planning  
OCID: ocds-h6vhtk-03a159

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## Summary

The Crown Commercial Service (CCS), in collaboration with HM Revenue and Customs (HMRC), is planning to procure a new Framework Agreement for IT Digital and Legacy Application Services (DALAS). The procurement process is currently at the planning stage. The title of the tender is "Digital and Legacy Application Services (DALAS)". The framework aims to replace existing contractual arrangements due to expire between September 2023 and January 2025. The procurement process involves market engagement events in phases, with key dates for the release of ITT in early 2023 and later in 2023. The estimated value of call-off contracts awarded over the framework's 4-year term is £4.5 billion.

This tender for Digital and Legacy Application Services (DALAS) presents significant business growth opportunities, particularly for IT services providers and consulting firms. The framework is designed to support the delivery of future application services and reduce dependence on legacy technologies. Businesses that specialise in areas such as enterprise architecture, solution design, software development, and IT operations are well-suited to compete. Suppliers interested in participating should monitor updates on the CCS website and Find a Tender Service for relevant announcements and register for market engagement events to explore potential collaborations and contracts within the DALAS framework.

## Notice

Crown Commercial Service (CCS), working with HM Revenue and Customs (HMRC), intends to procure a new Framework Agreement for IT Digital and Legacy Application Services (DALAS). The DALAS framework intends to provide a strategic gateway to support the delivery of future application services and move HMRC toward an application services support model that is less dependent upon legacy technologies. The framework will provide a commercial vehicle to replace existing contractual arrangements that are due to expire between September 2023 and January 2025, and will provide the basis for letting a large proportion of HMRC future application services requirements. The framework will also be available to be utilised by Central Government Departments and all other UK Public Sector Bodies, including Local Authorities, Health, Police, Fire and Rescue, Education and Devolved Administrations. January 2023 Update - Phase 2 Market Engagement This update to the Prior Information Notice is to signal an intention to commence the Phase 2 (Lots 1, 4a & 4b) Market Engagement event taking place in Birmingham, Monday 6 to Thursday 9 March 2023. HMRC and CCS are keen to hear your views to help us create an innovative and dynamic framework. The Phase 2 Market Engagement will involve: * 45-minute individual face-to-face sessions between suppliers, CCS and HMRC; and * the publishing of an anonymised copy of the questions/answers with all suppliers following the event by CCS to ensure fair and open release of information to all suppliers interested in participating. These sessions will provide an opportunity to discuss the Lot 1, 4a & 4b Lots of DALAS framework in more detail. Suppliers can register for a Phase 2 individual face-to-face session by completing the event registration form, accessed via the link below: https://forms.office.com/e/qJadTAv0TS Participants in the Phase 2 Market Engagement must note that only Phase 2 of the procurement (i.e. Lots 1, 4a & 4b) will be within scope of the discussions. No discussions about Phase 1 will be permitted. The contract notice for the procurement can be accessed here: www.find-tender.service.gov.uk/Notice/028003-2022 Further information on the DALAS framework can be found on the CCS website: https://www.crowncommercial.gov.uk/agreements/RM6335

### Lot Information

Transformation and Innovation Services

Key Services: * Capability analysis and support * Enterprise architecture advice, design and delivery support * Operating model assessment, design and delivery support * Strategy assessment, design and delivery * Service, Technical and Solution architecture advice, design, integration and delivery * Project-based design and delivery services * Intelligent client support/technology validation services * Service and product transformation assessment, design and delivery. * Legacy service decommissioning and disposal * Hackathons and Facilitated 'Citizen Coder' sessions

Large Scale Digital, Integration and Programme Development Services

Key Services: * User-centred design * Integration of software lifecycle from apps dev through release and IT Ops * Process, workflow, forms and application development, deployment and live support using automated tooling to support rapid release of stable products and microservices, through discovery, alpha and beta phases, built on Dev/Sec/Ops principles by design. * Dev-Ops engineering and platform development * Rapid forms creation and deployment * Application hyper and enduring care in Dev/Sec/Ops contexts * Multi-supplier strat-hacks and hackathons * Minimum costed supplier workshare commitment to encourage investment and innovation.

Digital, Integration and Programme Development Services

Key Services: * User-centred design * Integration of software lifecycle from apps dev through release and IT Ops * Process, workflow, forms and application development, deployment and live support using automated tooling to support rapid release of stable products and microservices, through discovery, alpha and beta phases, built on Dev/Sec/Ops principles by design. * Dev-Ops engineering and platform development * Rapid forms creation and deployment * Application hyper and enduring care in Dev/Sec/Ops contexts * Multi-supplier strat-hacks and hackathons * Minimum costed supplier workshare commitment to encourage investment and innovation.

Digital, Application and Integration Run Services

Key Services: * Managing, augmenting and supporting: o new or existing custom applications or BDApps o new or existing enterprise applications o packaged software applications * New or existing middleware, including APIs, API platforms and ESBs * ESCROW services where required * Network-delivered applications * Data, database and middleware management and integration practices, techniques and tooling for achieving consistent access and smart use-case-based recovery to structured and unstructured data across federated technology stacks * Maintenance of infrastructure as code, PaaS and SaaS run and integration via technology or service stacks * Infrastructure as Code

Multi Product Configuration Services

Key Services: * Specialist support across technology services that exist within the scope of the Lot (e.g. Kong, NICE, Pega, Service Now MS Dynamics, Power Platform, Documentum, AI Services) * Software Licensing validation and or preferential purchasing services * Web Hosting Services where required including PPE/sandpit environments * Configurable platform and product maintenance, support, enhancement and release management services including AI and automation products * Product support during contract lifecycle, product/service creation, development and transformation through configuration of pre-built process maps, work-flows, service designators, use-cases within configurable cloud-based strategic PaaS/SaaS products to form technology stack components with a lower cost to serve profile * Data extraction, translation, transfer, conversion and backup, recovery and disposal within target technologies or dependent products

Specialist Product Configuration Services

Key Services: * Specialist support across technology services that exist within the scope of the Lot (e.g. Kong, NICE, Pega, Service Now MS Dynamics, Power Platform, Documentum, AI Services) * Software Licensing validation and or preferential purchasing services * Web Hosting Services where required including PPE/sandpit environments * Configurable platform and product maintenance, support, enhancement and release management services including AI and automation products * Product support during contract lifecycle, product/service creation, development and transformation through configuration of pre-built process maps, work-flows, service designators, use-cases within configurable cloud-based strategic PaaS/SaaS products to form technology stack components with a lower cost to serve profile * Data extraction, translation, transfer, conversion and backup, recovery and disposal within target technologies or dependent products

Capability Pipeline Services

Key Services: * Dev-Ops academy * Scala academy * Pega academy * MS Dynamics and Power Platform academy * SAP academy * Service Now academy * Kong academy * TOGAF architecture academy * NICE academy * Rapid cross training of existing staff

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/002878-2023 |
| Notice type | Planning Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Jan 2023 |
| Submission deadline | Not specified |
| Future notice date | 15 Sep 2022 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £4,500,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE MINISTER FOR THE CABINET OFFICE ACTING THROUGH CROWN COMMERCIAL SERVICE |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L3 9PP |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | City Centre North |
| Westminster constituency | Liverpool Riverside |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support
- 80 - Education and training services

### Codes

- 72000000 - IT services: consulting, software development, Internet and support
- 80000000 - Education and training services

## Release History

- 31 Jan 2023 at 09:46 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/002878-2023

## Notice URLs

- https://crowncommercialservice.bravosolution.co.uk
- https://crowncommercialservice.bravosolution.co.uk/esop/toolkit/notice/show.do?noticeId=1096097
- https://forms.office.com/e/qJadTAv0TS
- https://www.contractsfinder.service.gov.uk/Notice/0d19975c-e331-4da7-94e5-1ad2d08734ac
- https://www.crowncommercial.gov.uk/agreements/RM6335
- https://www.gov.uk/ccs

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03a159. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03a159.json.
