---
title: "Provision & Support Services of a Patient Records Data Solution"
ocid: "ocds-h6vhtk-03a20b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03a20b"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03a20b.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03a20b.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "SOUTH EAST COAST AMBULANCE SERVICE NHS FOUNDATION TRUST"
published: "2024-03-07"
---

# Provision & Support Services of a Patient Records Data Solution

Buyer: SOUTH EAST COAST AMBULANCE SERVICE NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-03a20b

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03a20b.json)

## Summary

The South East Coast Ambulance Service NHS Foundation Trust has completed a procurement process for the provision and support services of a Patient Records Data Solution. The contract, managed through a selective procurement method, aims to improve data management for Emergency and Urgent Care Services in Kent, Sussex, and Surrey. This 12-month contract, initiated on 22nd January 2024, with a potential 12-month extension, was awarded to Docworks Ltd.

This tender presents an opportunity for businesses providing health and social work services, medical software, database systems, and data-processing services to engage in supplying essential solutions in the healthcare sector. Suitable businesses should focus on meeting the technical requirements and commercial aspects outlined in the award criteria, with a blend of quality and price considerations for effective competition in the procurement process.

## Notice

South East Coast Ambulance Service NHS Foundation Trust ("the Authority") employs more than 4000 staff and provides Emergency and Urgent Care Services and Out of Hours Services across Kent, Sussex and Surrey. The Authority issued an invitation to tender ("ITT") in connection with a competitive procurement to secure the provision of Patient Care Records Services /contract. The contract will be for a period of 12 months from 22nd January 2024 with 1 12 month extension.

### Lot Information

Lot 1

The Trust collects electronic Patient Care Record (ePCR) data for clinical audit purposes from several information systems and processes. The contract is to be awarded for one year in the first instance, with an option for a one-year extension. Combining services from 2 suppliers to one sole services for paper and electronic Patient Care Records. Additional information: n/a

Renewal: Initial 3 years term with options to extend for 2 further 1 year periods

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/007394-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Mar 2024 |
| Submission deadline | 3 Mar 2023 |
| Future notice date | Not specified |
| Award date | 22 Jan 2024 |
| Contract period | Not specified |
| Recurrence | 3 years |

## Values

| Field | Value |
| --- | --- |
| Tender value | £150,000 |
| Lots value | £150,000 |
| Awards value | Not specified |
| Contracts value | £81,700 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOUTH EAST COAST AMBULANCE SERVICE NHS FOUNDATION TRUST |
| Locality | TUNBRIDGE WELLS |
| Post town | Tonbridge |
| Postcode | TN12 6BE |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ28 West Sussex (North East) |
| Local authority | Crawley |
| Electoral ward | Langley Green & Tushmore |
| Westminster constituency | Crawley |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DOCWORKS |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support
- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 85 - Health and social work services

### Codes

- 48180000 - Medical software package
- 48610000 - Database systems
- 48611000 - Database software package
- 48612000 - Database-management system
- 48613000 - Electronic data management (EDM)
- 72310000 - Data-processing services
- 72312200 - Optical character recognition services
- 72313000 - Data capture services
- 72314000 - Data collection and collation services
- 72316000 - Data analysis services
- 72317000 - Data storage services
- 79212200 - Internal audit services
- 79212300 - Statutory audit services
- 85000000 - Health and social work services

## Release History

- 7 Mar 2024 at 15:56 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/007394-2024
- 1 Feb 2023 at 15:04 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/003136-2023

## Notice URLs

- http://tradeshift.com/supplier/nhs-sbs/
- http://www.doc-works.co.uk
- http://www.secamb.nhs.uk
- https://commercialsolutions.bravosolution.co.uk
- https://commercialsolutions.bravosolution.co.uk/web/login.shtml

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03a20b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03a20b.json.